Reviews
Write a reviewBest service around
Schaefer and Bierlein Chrysler went above and beyond with our latest oil change. Yes, taking the car in and having it worked on was an easy process. What made it even better was the fact they washed the car--when it came back it was the cleanest I've seen it since we bought it a year and a half ago. I wasn't expecting that.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service
Always friendly in both the sales and service departments. Even with the covid -19 virus the employees at Schaefer and Bierlein make sure your needs are fulfilled.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome service, techs really now their stuff
Excellent management at this dealership. Motto, "Where service sells cars" is 100% correct. We keep coming back because their service is amazing. We will continue to buy cars from them as long as Kyle is running the showroom and sales department and Craig is running the service department and back room!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Ken! Always great to see you! We will be here when you need us at Schaefer & Bierlein...Where Service Sells Cars!
Very customer service oriented and willing to answer...
Very customer service oriented and willing to answer questions. Communication is clear, courteous and well informed. Staff is willing to help and they often go the extra mile.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best customer service ever! From sales to service I’ve...
Best customer service ever! From sales to service I’ve always had an excellent experience at SB. In fact, I’ve purchased 12 vehicles in the past 12 years from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Schaefer Bierlein consistently has the best value and...
Schaefer Bierlein consistently has the best value and customer service, and has served our family for 20 years and 5 vehicles. I don't shop anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alex, Greg and Rick were amazing. They all were very...
Alex, Greg and Rick were amazing. They all were very polite and helpful in purchasing my new lease. I will be getting my leases thru them from now on and getting my husbands as well. Thanks guys your the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people, great service
S&B always makes you feel welcome bringing your vehicle in for service. They take the time to make sure your experience is a good one. Been a customer for over 10 years now.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil Change and Vehicle Inspection
We appreciate the oil change package and the vehicle inspection. This past time, your staff found a small leak in our water pump that ended up being covered by a warranty so we greatly appreciated the catch. Thanks, Terry & Cindy Lutz
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
"Buying & Service experence at it's best"
S & B is very professional in their sales staff and repair staff. From their grounds/lot staff to the sales and service staff we are always treat as their best customers by name. We look forward to each possible new car purchase from S & B knowing it will be a pleasant and rewarding. We recommend to all our friends and customers at our tourist business to go to S & B for their service knowing that they will be treated as well as we are treated. What else could we say after purchasing 40 vehicles from S & B but job well done, outstanding.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car