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Schaefer & Bierlein Chrysler Dodge Jeep Ram Fiat

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (61 reviews)
Visit Schaefer & Bierlein Chrysler Dodge Jeep Ram Fiat
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–8:00pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–2:00pm 7:30am–12:00pm
Sunday Closed Closed
New (989) 480-8901 (989) 480-8901
Used (989) 480-8895 (989) 480-8895
Service (989) 480-8896 (989) 480-8896

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (61 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Schaefer & Bierlein Chrysler Dodge Jeep Ram Fiat from DealerRater.

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Best service around

Schaefer and Bierlein Chrysler went above and beyond with our latest oil change. Yes, taking the car in and having it worked on was an easy process. What made it even better was the fact they washed the car--when it came back it was the cleanest I've seen it since we bought it a year and a half ago. I wasn't expecting that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service

Always friendly in both the sales and service departments. Even with the covid -19 virus the employees at Schaefer and Bierlein make sure your needs are fulfilled.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome service, techs really now their stuff

Excellent management at this dealership. Motto, "Where service sells cars" is 100% correct. We keep coming back because their service is amazing. We will continue to buy cars from them as long as Kyle is running the showroom and sales department and Craig is running the service department and back room!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Ken! Always great to see you! We will be here when you need us at Schaefer & Bierlein...Where Service Sells Cars!

Very customer service oriented and willing to answer...

Very customer service oriented and willing to answer questions. Communication is clear, courteous and well informed. Staff is willing to help and they often go the extra mile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best customer service ever! From sales to service I’ve...

Best customer service ever! From sales to service I’ve always had an excellent experience at SB. In fact, I’ve purchased 12 vehicles in the past 12 years from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Schaefer Bierlein consistently has the best value and...

Schaefer Bierlein consistently has the best value and customer service, and has served our family for 20 years and 5 vehicles. I don't shop anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Alex, Greg and Rick were amazing. They all were very...

Alex, Greg and Rick were amazing. They all were very polite and helpful in purchasing my new lease. I will be getting my leases thru them from now on and getting my husbands as well. Thanks guys your the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great people, great service

S&B always makes you feel welcome bringing your vehicle in for service. They take the time to make sure your experience is a good one. Been a customer for over 10 years now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil Change and Vehicle Inspection

We appreciate the oil change package and the vehicle inspection. This past time, your staff found a small leak in our water pump that ended up being covered by a warranty so we greatly appreciated the catch. Thanks, Terry & Cindy Lutz

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

"Buying & Service experence at it's best"

S & B is very professional in their sales staff and repair staff. From their grounds/lot staff to the sales and service staff we are always treat as their best customers by name. We look forward to each possible new car purchase from S & B knowing it will be a pleasant and rewarding. We recommend to all our friends and customers at our tourist business to go to S & B for their service knowing that they will be treated as well as we are treated. What else could we say after purchasing 40 vehicles from S & B but job well done, outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.