Reviews
The experience that we had with Justin at Garber was
The experience that we had with Justin at Garber was great. We live about 1h45m away from the dealership and wanted to be sure that if we made the drive, that it would be worth it. Justin was great at sharing additional videos and info on the car over the phone. Also held the keys for us for the night so we had time to make it and had it ready and waiting for us when we got there. This was our first experience buying a car from a dealership, and I found their team to be honest, upfront, and fair with everything. I'd highly recommend seeing Justin at Garber for your next ride.
The experience that we had with Justin at Garber was
The experience that we had with Justin at Garber was great. We live about 1h45m away from the dealership and wanted to be sure that if we made the drive, that it would be worth it. Justin was great at sharing additional videos and info on the car over the phone. Also held the keys for us for the night so we had time to make it and had it ready and waiting for us when we got there. This was our first experience buying a car from a dealership, and I found their team to be honest, upfront, and fair with everything. I'd highly recommend seeing Justin at Garber for your next ride.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Salesman Colby was great to work with, he had a lot of
Salesman Colby was great to work with, he had a lot of knowledge. He was prompt, returned calls quickly
Salesman Colby was great to work with, he had a lot of
Salesman Colby was great to work with, he had a lot of knowledge. He was prompt, returned calls quickly
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Colby provided you with knowledgeable and prompt service at Garber Buick. Thank you for sharing your experience, and we hope you're enjoying your new vehicle!
Excellent customer service.
Excellent customer service. Heather made the experience as easy as possible. I wanted to lease a new vehicle that day and she made sure she had the time to make that happen. I hope to lease my next vehicle from Garber.
Excellent customer service.
Excellent customer service. Heather made the experience as easy as possible. I wanted to lease a new vehicle that day and she made sure she had the time to make that happen. I hope to lease my next vehicle from Garber.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Heather made your leasing experience smooth and efficient at Garber Buick! Thank you for choosing us, and we look forward to assisting with your next vehicle lease.
Was not pleased with the outcome.
Was not pleased with the outcome. Purchased my jeep in feb. And as told in April my brakes need replacing. Service person Mike i believe told me in a rude way! “Well they weren’t new brakes. $600? I think NOT!!! Will never have to worry about my service again I’ll go to another dealership for my repairs and oil changes. Really wanna return my car after 2 months there is no way my brakes should be going out.
Was not pleased with the outcome.
Was not pleased with the outcome. Purchased my jeep in feb. And as told in April my brakes need replacing. Service person Mike i believe told me in a rude way! “Well they weren’t new brakes. $600? I think NOT!!! Will never have to worry about my service again I’ll go to another dealership for my repairs and oil changes. Really wanna return my car after 2 months there is no way my brakes should be going out.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Kionaezell, I'm sorry to hear about your experience with the brakes and the service you received. We strive for respectful communication and quality service, so it's disappointing to learn we fell short here. If you're open to discussing this further or have any other concerns, please feel free to reach out.
Thank you. It was resolved my brakes are fixed now and I’m satisfied with the service i received and how we figured out a way to have them fixed.
I came into the dealership to get a new key fob for my
I came into the dealership to get a new key fob for my 2024 Envision. Both the parts and service departments were great.
I came into the dealership to get a new key fob for my
I came into the dealership to get a new key fob for my 2024 Envision. Both the parts and service departments were great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that both our parts and service departments at Garber Buick provided you with a great experience. Thank you for choosing us, and we hope you're enjoying your 2024 Envision!
Mr Carter was very helpful with the 2022 Envision I
Mr Carter was very helpful with the 2022 Envision I leased. I did not hesitate to call him with I knew the lease would be up soon. Within days he had the new car for me. And it was the right color, red! I will not hesitate to recommend Garber Buick in Saginaw to anyone who needs a car. Garber Buick is the best. Thank you.
Mr Carter was very helpful with the 2022 Envision I
Mr Carter was very helpful with the 2022 Envision I leased. I did not hesitate to call him with I knew the lease would be up soon. Within days he had the new car for me. And it was the right color, red! I will not hesitate to recommend Garber Buick in Saginaw to anyone who needs a car. Garber Buick is the best. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic feedback! We're delighted to hear that Mr. Carter made your leasing experience smooth and enjoyable at Garber Buick. Enjoy your new red Envision, and we appreciate your recommendation!
I had an amazing experience when I purchased my car.
I had an amazing experience when I purchased my car. My salesperson Hollie Murray was so friendly and knowledgeable also very patient. She did not make me feel rushed to make a decision. I really enjoyed working with Hollie and will be referring her to my family and friends. Thanks again Hollie for everything.
I had an amazing experience when I purchased my car.
I had an amazing experience when I purchased my car. My salesperson Hollie Murray was so friendly and knowledgeable also very patient. She did not make me feel rushed to make a decision. I really enjoyed working with Hollie and will be referring her to my family and friends. Thanks again Hollie for everything.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Melinda, we're delighted to hear that Hollie provided such a friendly and patient experience at Garber Buick. Thank you for your kind words and referrals! Enjoy your new car!
I love the customer service and the way the make you feel
I love the customer service and the way the make you feel like your family and not just another customer/ sale.
I love the customer service and the way the make you feel
I love the customer service and the way the make you feel like your family and not just another customer/ sale.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that you felt like family during your visit to Garber Buick! Our team strives to provide exceptional customer service, and it's wonderful knowing we hit the mark. Thank you for sharing this feedback with us!
Great service,handle everything timely.
Great service,handle everything timely. All my questions were answered. Would recommend them too everyone.
Great service,handle everything timely.
Great service,handle everything timely. All my questions were answered. Would recommend them too everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that you had a great experience with the team at Garber Buick! Thank you for recommending us and sharing your positive feedback. If there's anything else we can do for you, just let us know!
Salesman Darrell Carter spotted us on the lot looking at
Salesman Darrell Carter spotted us on the lot looking at a new Envision. It turns out he was on his way home but stopped and took the time to talk with us. Little did we know that it would start us on the path to an outstanding car buying experience! Darrell not only met, but exceeded every one of our needs and expectations. We were also very impressed with finance director John Weiss, who effortlessly got us through the paperwork and sales assistant Riley Hare!
Salesman Darrell Carter spotted us on the lot looking at
Salesman Darrell Carter spotted us on the lot looking at a new Envision. It turns out he was on his way home but stopped and took the time to talk with us. Little did we know that it would start us on the path to an outstanding car buying experience! Darrell not only met, but exceeded every one of our needs and expectations. We were also very impressed with finance director John Weiss, who effortlessly got us through the paperwork and sales assistant Riley Hare!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that Darrell, John, and Riley made your car buying experience at Garber Buick exceptional! We're delighted they could exceed your expectations and make the process smooth. Enjoy every mile in your new Envision!