Reviews
mary_tietz@yahoo.com
Very pleasant and smooth going as Sam, salesman, understood what I wanted. Best transaction I've ever had at a dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are glad to hear Sam took such great care of you during your buying experience. Please don't hesitate to reach out to us if you ever need anything else. Enjoy your new car!
Car purchase
Scott made the process very simple and fast. We were in and out with a new vehicle in about an hour
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Always superb service
This is my favorite car dealership. They have earned my loyalty through fair prices and great service. I always know I can count on them for an honest assessment of needed car repairs. I also get all my oil changes here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for choosing Burt Watson Chevrolet, Inc. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
Brandon Selman, first time customer
I was greeted as soon as I walked in. Very friendly atmosphere. My salesman, Joe, was very knowledgeable and even took the time to explain to me what truck would hold a better resale value based on supply and demand of what people come to the dealership looking for. After deciding on what truck I wanted the paperwork was a breeze. Thanks for the great experience Burt Watson
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you so much for letting us know how we did. We're so pleased to hear that you had such a great car shopping experience with Joe and the team. If you need anything else, we're always happy to assist. Enjoy your new car!
2020 Malibu
Excellent service!! I got exactly what I wanted in a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, thank you so much for your positive comments about Burt Watson Chevrolet, Inc.! We can't wait to see you again, have a great day.
Go elsewhere
Worst buying experience you can imagine. We went there 3 times to look at trucks. Every time they did not have what they told us to come in an look at. The last time they had a truck that was close and pressured us heavily and we bought one close to close. It was not what my wife wanted and she hated it instantly. I take most of the blame for that I was sick of looking and I thought it was close but not to my wife. She hates her car. They messed up and put the wrong name first so we had to redo the GM discount paper work. The entire process was a mess. Sam Goodenough should be Sam notgoodenough he was not helpful and even rude. I will not even take the vehicle back there for service.... look elsewhere. NOT HAPPY from day one. If that's what there business model is then they did a great job.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback, Chris. We are aware you have sorted things out with General Sales Manager, Jason. Please do not hesitate to call him with anything else 989-205-1109. Thank you.
Fred Mieske
Sales Man ( Ben ) did a great job with the state in lockdown
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!
Burt Watson Freeland
Always fabulous service! This is the only place I go!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
First Timer at Burt Watson
First time at Burt and felt very welcome. It was a further distance of a drive than we like to make, but was worth it. Our sales guy, Thomas Emery, made the whole process enjoyable. We will recommend Burt Watson to family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
2019 Chevy Equinox routine oil change
I’ve been a Burt Watson Customer for many years. I’ve always received excellent service from buying or leasing a vehicle to getting regular services like oil changes and tire rotations
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for being such a loyal customer, Michelle! We're glad to hear you've enjoyed your visits! We look forward to seeing you again! Have a great day! Kayleigh-Client Care Center