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Alderman's Chevrolet Buick GMC

(221 reviews)
New (802) 779-0157 (802) 779-0157
Used (802) 779-0813 (802) 779-0813
Service (802) 797-4010 (802) 797-4010

Reviews

(221 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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0 stars for them!

0 stars for them!! We will never be back. We have bought/leased vehicles for over 30 yrs. We went to see about the equity in the leased vehicle at their call to us to come down. The lease was coming due, after they found out no equity, told us just to come back when lease was due, and didn't talk to us any more that day. Then to make matters twice as bad, they never even contacted us when the lease was up!!! We felt after all these years that we were nothing but dirt to them, just another number, no respect what so ever. This was from the salesman as well as the manager Dave Magro.

0 stars for them!

0 stars for them!! We will never be back. We have bought/leased vehicles for over 30 yrs. We went to see about the equity in the leased vehicle at their call to us to come down. The lease was coming due, after they found out no equity, told us just to come back when lease was due, and didn't talk to us any more that day. Then to make matters twice as bad, they never even contacted us when the lease was up!!! We felt after all these years that we were nothing but dirt to them, just another number, no respect what so ever. This was from the salesman as well as the manager Dave Magro.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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I had so many issues with them it’s hard to know where to

I had so many issues with them it’s hard to know where to begin. First of all the trade in process was weird. Only lasted four days and then the price for my car went way down. They expected me to just understand their supposed “no bargaining” policy but they never gave me evidence of how they were valuing my trade in. After all that I had physical issues with the car I bought regarding a past injured ankle hurting in the car and rather than assist me by buying back the car they refused because they wanted to keep all the incentives. They made 7500 of me in rebates on an electric car I can’t drive. I asked them to return the 5 k rebate to mileage smart so I could still benefit from the program and buy back the car. It was sadly too late to get my own car back from them. They refused. I lost money because I had to trade it in elsewhere. But they are out of integrity selling preowned electric cars jacking up the prices on them so they get incentives and still charge the customer more than the car is worth. Obviously I would never buy a car from them or recommend anyone do.

I had so many issues with them it’s hard to know where to

I had so many issues with them it’s hard to know where to begin. First of all the trade in process was weird. Only lasted four days and then the price for my car went way down. They expected me to just understand their supposed “no bargaining” policy but they never gave me evidence of how they were valuing my trade in. After all that I had physical issues with the car I bought regarding a past injured ankle hurting in the car and rather than assist me by buying back the car they refused because they wanted to keep all the incentives. They made 7500 of me in rebates on an electric car I can’t drive. I asked them to return the 5 k rebate to mileage smart so I could still benefit from the program and buy back the car. It was sadly too late to get my own car back from them. They refused. I lost money because I had to trade it in elsewhere. But they are out of integrity selling preowned electric cars jacking up the prices on them so they get incentives and still charge the customer more than the car is worth. Obviously I would never buy a car from them or recommend anyone do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Service

Craig is awesome!! Always doing a great job, Rick does my corvette and are the best in service.

Service

Craig is awesome!! Always doing a great job, Rick does my corvette and are the best in service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service at Aldermans Chevrolet

I have been a customer of Aldermans Chevrolet for 25 plus years. They have always treated me fairly. All yhe employees are very pleasant and friendly. I would recommend them to anyone

Service at Aldermans Chevrolet

I have been a customer of Aldermans Chevrolet for 25 plus years. They have always treated me fairly. All yhe employees are very pleasant and friendly. I would recommend them to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always a great experience!

Always a great experience whether I?m buying, leasing or servicing my vehicle. Alderman?s always exceeds my expectations! The teams there are courteous, professional and knowledgeable. I would highly recommend them to anyone!

Always a great experience!

Always a great experience whether I?m buying, leasing or servicing my vehicle. Alderman?s always exceeds my expectations! The teams there are courteous, professional and knowledgeable. I would highly recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Highly recommend Alderman?s Chevy

My experience was great and fast. I didn?t have to wait a long time at the dealership, which was nice. The general sales manager, Dave was super nice. Brian worked with me and got me everything I wanted. Communication after I left the dealership has been great too. Will continue to do business with Alderman?s!

Highly recommend Alderman?s Chevy

My experience was great and fast. I didn?t have to wait a long time at the dealership, which was nice. The general sales manager, Dave was super nice. Brian worked with me and got me everything I wanted. Communication after I left the dealership has been great too. Will continue to do business with Alderman?s!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Looking for car

I am pleased with my car it was very easy with Chris.

Looking for car

I am pleased with my car it was very easy with Chris.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding Customer Service

We experienced engine failure while vacationing in the area. The staff at Alderman's Chevrolet was top notch. We did not purchase our vehicle at their dealership, but we were treated like family. Craig & Scott went above and beyond to ensure we were taken care of, and that our truck was back up and running within 24 hours. We will be back when it is time to upgrade vehicles.

Outstanding Customer Service

We experienced engine failure while vacationing in the area. The staff at Alderman's Chevrolet was top notch. We did not purchase our vehicle at their dealership, but we were treated like family. Craig & Scott went above and beyond to ensure we were taken care of, and that our truck was back up and running within 24 hours. We will be back when it is time to upgrade vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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dlmiller1960@gmail.com

Very nice people that work at this dealership. Everyone was very nice to us.

dlmiller1960@gmail.com

Very nice people that work at this dealership. Everyone was very nice to us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Here's one Happy Hooker !!

Hats off to all the guys at the Rutland GMC dealership. Craig u r awesome the service was beyond great. You all made this Hooker very happy. Hope u all have a great week. Thanks so much guys

Here's one Happy Hooker !!

Hats off to all the guys at the Rutland GMC dealership. Craig u r awesome the service was beyond great. You all made this Hooker very happy. Hope u all have a great week. Thanks so much guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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