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Midland Ford Lincoln

(315 reviews)
Visit Midland Ford Lincoln
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–7:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–7:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:30am–4:00pm 9:00am–1:00pm
Sunday Closed Closed
New (989) 625-1311 (989) 625-1311
Used (989) 625-1358 (989) 625-1358
Service (989) 625-1314 (989) 625-1314

Reviews

(315 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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doberman

Lucky me found a sweet 2014 Ford Edge with low miles priced right, My first Ford, sales staff was great, test drive, nice clean dealer, friendly people around every corner. Loads of inventory, why drive 50 miles, just go to Midland Ford, fare prices, good trade values, friendly folks. I have not had reason for service, but did a walk-about, checked service, body shop, showroom, rest room, waiting area, could not find one thing I did not like!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Steven, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!

Lincoln MKT

I took my car I. For a recall. It was quick, and the waiting area was awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good Dealership

Just bought a used Ford Fusion here and this is a nice place to do business. My wife and I were most impressed with the smooth, and easy-going process. Derrick Owl was our salesman and did a fine job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, David. We hope to be of service to you again! Take care!

Service Writers are RUDE

I have had to take my 2016 Escape in for service several times, twice in the first 6,000 miles for the same issue. They tried to tell me they were different issues although the error code was the same. They told me that "Chryslers break down too". The first time I took it in I had to wait a week for an appointment when the error that came up said "service now". The last time I took it in I made an appointment to have 3 things fixed and get an oil change. They called to tell me they were too busy to look at all my issues I would have to make a second appointment to look at the electrical issues. Had to have the shocks replaced in the first 10,000 miles.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Midland Ford Quality Service

I have always had excellent service at Midland Ford. The service department employees are always knowledgeable and courteous. The area is always clean. I couldn't ask for a better place to take my car. I trust their work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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amazing Midland Ford experiance

Leased a new Ford F150. Frank was my salesmen and he was fantastic!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ford Explorer

Midland ford goes above and beyond! Thanks you! Everyone is nice and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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midland ford is great

They Fixed a problem another dealer could not, the dealer I bought my escape from. Everybody in the service department is great, they went out of their way to make sure I was happy, not inconvenienced and safe. All the repairs were smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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100% SATISFIED CUSTOMER

I can't say enough about the courteous, knowledgeable and professional treatment we received from Josh Marthe (Sales Consultant) and Ron Mahler (Sales Manager) at Midland Ford Lincoln. They went out of their way to find us the vehicle we were looking for at the best price in the Great Lakes Bay Region. We will definitely return for our next vehicle purchase or lease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change

This dealership is great! Very friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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