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Lithia Ford Lincoln Of Boise

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,967 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,967 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Making the appointment for a bedliner

Reht was the nicest, most helpful person ever! He was friendly and honest. Making the appointment with Nic was a frustration until the mgr referred me to Reht. Thanks for a bad start turned fantastic (thanks to Reht). We'll be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mark Cleverley

Great experience. Chris Nixon helped us through the process and we have nothing but good things to say about him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Second time is the charm

Second time car was in for repair of same problem. The first replacement part was faulty and failed after 5 months. Parts were under warranty and were replaced with a smile. Rhett, service manager, was very helpful in arranging a loaner car and keeping me informed as to the progress of the repair

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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George Brajkovich

Service was excellent. I was in and out in 45 min.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Car buyer

I liked the customer service. But I didn't get to choose a car I really liked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Owner

Awesome service! Salesman made me feel he was there to help me, not just sell a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience!

Nick was knowledgeable and friendly without being pushy, overall a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lithia Ford Boise

Probably the best buying experience Ive had in over 40 years. All staff members were patient helpful and not at all pushy as we shopped other dealers in our town. We especially enjoyed the efficiency of this dealership and hope the service end also turns out to be great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lithia Ford Service

Customer Service Rep, LC, worked really hard to keep me informed as to what was wrong with my truck F250-Super Duty 2005 and also helped with keeping my cost down. Very good customer service for repairs. Not impressed with salesman who sold it to me. After sale has not even made a call to see if I like my vehicle. Guess he does not want sell me any more vehicles.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2015 Ford Focus

I came in and Kevin Hossfeld helped me. I own a 2015 Ford Focus and it had the jerking problem when you start to take off. It was determined it needed a new part. While my car is being fixed he said they will give me a car to drive. Very nice and friendly. Great experience with Kevin. The only negative is I originally called Lithia to schedule my appointment I was told the service department was too busy to answer the phone and I had to go on line. It was very time consuming going on line and hard to figure out. I feel someone should be available to schedule appointments so you can actually talk to someone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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