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Lithia Ford Lincoln Of Boise

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,967 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,967 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Vehicle Service and Repair Doesn't get any Better

Although I don't own a ford, all of my vehicles for the last 6 years have been serviced by Lithia. Rhett is a service manager to whom I was assigned at the start. He is a pleasure to work with. Because of I never have to worry about the outcome when I take my cars to Lithia for service or repair. Rhett always help me decide what needs to be done when. This helps me budget and maintain a dependable, smooth running vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Prompt & Efficient Service

Happy with the customer service! Rhett has taken care of us!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

Service Advisor was on point. First Class. Makes an inconvenient situation, convenient. The reason for the 3 star rating on the quality of the repair, the seal continued to leak. However, with the service and previous representation, this situation didn't even come across as a bad thing. I know that the time tested service of your team; the matter will be corrected. This is a thank you to the Lithia Ford team and Rhett.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Owner

Curt took very good care of me and my car. Thank you everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I love this DEALER!

Chris Nixon - awesome and the finance team - awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thanks

I had a great customer service experience. Thanks,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Experience

Great customer service, Neris and Anthony were awesome and helped me get the car I wanted. Both were very friendly and knowledgeable about the cars I was shown. They never made me feel pressured to buy a car from them which was very much appreciated. I would buy another car from them if I needed to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lithia Ford of Boise

This is the 5th truck & 4th new truck I have purchased from Lithia Ford of Boise. since 2006. As far as I am concerned this Dealership is a class act... The Service is Great, the Sales Manager and Sales Staff are Great. Every time I have had dealings with Lithia Ford of Boise, whether it has been a service issue or to purchase a vehicle, I have been 100% satisfied!!!! As far as Ford products go before 2006, I have owned a 1957 Ford car, 1968 Ford 4x4 pickup, 1974 Ford 4x4 pickup 1984 full sized Ford Bronco 1988 FordTarus, 1989 Bronco II, 1996 full sizedFord Bronco

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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very satisfied

very happy and satisfied with our purchase thru Lithia Ford of Boise. Anthony was so great! very personable and not pushy. loved that about him. Thank you so much for the great service and lowed price we could find in the valley

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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his is how car purchase

I would never have anticipated a buying experience as positive as the one I realized with the staff at Lithia Ford. From the salesman, to sales manager, to finance, to front desk... All the staff were incredibly helpful, honest, and a pleasure to work with. I fully understand why Lithia Ford sets the bar in the Treasure Valley. They have obviously made a commitment to hiring exceptional individuals who make it their primary goal to enhance the customer experience. I will not buy a new car anywhere else, and neither will my friends or family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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