Reviews
I was in for an oil change and tire rotation.
I was in for an oil change and tire rotation. Service staff was excellent and I was out of there in half an hour or less. Excellent Service!
I was in for an oil change and tire rotation.
I was in for an oil change and tire rotation. Service staff was excellent and I was out of there in half an hour or less. Excellent Service!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
Awesome team work.
Awesome team work. Great service Jeff did an amazing job helping me get a new truck
Awesome team work.
Awesome team work. Great service Jeff did an amazing job helping me get a new truck
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please don't hesitate to reach out!
Lizzie Risch was awesome working with her, very
Lizzie Risch was awesome working with her, very responsive to all questions. The process was long due to applying for a loan but she made it looks so easy. I will recommend anyone who want a smooth and real time process.
Lizzie Risch was awesome working with her, very
Lizzie Risch was awesome working with her, very responsive to all questions. The process was long due to applying for a loan but she made it looks so easy. I will recommend anyone who want a smooth and real time process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Steve Haremski was fantastic!
Steve Haremski was fantastic! Very helpful, knowledgeable, and patient with all our questions. Davis in finance was great too! They both made the transaction an experience I would highly recommend.
Steve Haremski was fantastic!
Steve Haremski was fantastic! Very helpful, knowledgeable, and patient with all our questions. Davis in finance was great too! They both made the transaction an experience I would highly recommend.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
Tyler was right there to answer any questions we had
Tyler was right there to answer any questions we had through the whole process. He made sure we didn’t need anything before we drove off the lot. I would recommend him to anyone looking for a car
Tyler was right there to answer any questions we had
Tyler was right there to answer any questions we had through the whole process. He made sure we didn’t need anything before we drove off the lot. I would recommend him to anyone looking for a car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Friendly and helpful.
Friendly and helpful. Treated me like a customer with total respect. 2018 equinox car I bought.
Friendly and helpful.
Friendly and helpful. Treated me like a customer with total respect. 2018 equinox car I bought.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
I came in for an oil change and the tech whose name is
I came in for an oil change and the tech whose name is Brad challenged me on everything I asked including when asking if my tire pressures were low he said don’t you have an app to check that and I said never mind and drove to discount tires when they completed it in about 2 minutes. He also wanted me to make an appointment to take the front tire off to change the oil even thought it was my 4th time getting my oil changed there WHAT ! I guess that’s the last time ! Carol Jones
I came in for an oil change and the tech whose name is
I came in for an oil change and the tech whose name is Brad challenged me on everything I asked including when asking if my tire pressures were low he said don’t you have an app to check that and I said never mind and drove to discount tires when they completed it in about 2 minutes. He also wanted me to make an appointment to take the front tire off to change the oil even thought it was my 4th time getting my oil changed there WHAT ! I guess that’s the last time ! Carol Jones
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we regret to hear that your experience with us was not a more positive one. If you are willing to give us another chance, please contact us at (989) 684-4411 so we can understand your situation better in order to try and turn your experience around. Thank you, Graff Chevrolet, INC.
Sold us a lemon with major safety issues,and disregard
Sold us a lemon with major safety issues,and disregard our concerns,and as I’m typing I am still waiting on a call I gave to the on 1/13/2025.
Sold us a lemon with major safety issues,and disregard
Sold us a lemon with major safety issues,and disregard our concerns,and as I’m typing I am still waiting on a call I gave to the on 1/13/2025.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Andrew, after speaking with our Used Car Manager and Service Manager it appears that a pricing discrepancy in our service department may be what triggered this review. My understanding is that our Service Manager has already been in contact with you to get this addressed and corrected. If you have concerns please give us a call at 989-684-4411 and we can connect you.
Bought an overpriced vehicle here that had been
Bought an overpriced vehicle here that had been supposedly maintenance certified. On the way home that day, has to fix a wheel bearing. Took it to a Dodge dealer, only to see a list of about 30 problems. Near $6000 worth of problems. They suckered us with lies. Don't buy from here unless you have it checked elsewhere first.
Bought an overpriced vehicle here that had been
Bought an overpriced vehicle here that had been supposedly maintenance certified. On the way home that day, has to fix a wheel bearing. Took it to a Dodge dealer, only to see a list of about 30 problems. Near $6000 worth of problems. They suckered us with lies. Don't buy from here unless you have it checked elsewhere first.
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- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Amanda, with the limited information provided it is difficult for us to reach out to discuss this with you since we don't have a last name, purchase date or vehicle to reference. We would like to speak with you about your concerns. I have asked our Used Car Manager to try and research this, but in the meantime please feel free to contact us at 989-684-4411 so we can get your concerns addressed.
Connor Guettler did all he could to keep me up to date.
Connor Guettler did all he could to keep me up to date. I just couldn't find a ride to Bay City. It is 142 miles from here.
Connor Guettler did all he could to keep me up to date.
Connor Guettler did all he could to keep me up to date. I just couldn't find a ride to Bay City. It is 142 miles from here.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Graff Chevrolet, INC.!