Reviews
Able to schedule oil change tire rotation with 2 days. brought it in to see Aria, in service. Also had a nail sticking out of my right rear tire. Not only did she ensure the service was expedited, but changed my air filter using my ford points. An hour and Half all was complete. Service there has always exceeded my expectations. Aria did a fantastic job as well as the mechanics who service my truck
Able to schedule oil change tire rotation with 2 days. brought it in to see Aria, in service. Also had a nail sticking out of my right rear tire. Not only did she ensure the service was expedited, but changed my air filter using my ford points. An hour and Half all was complete. Service there has always exceeded my expectations. Aria did a fantastic job as well as the mechanics who service my truck
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I’ve bought several vehicles over the last five or six years from different brands and dealerships, so I’ve had plenty of experience with the usual sales tactics, negotiations, and finance process. My experience with Yankee Ford was easily one of the best. I live about two and a half hours away in Massachusetts, so before making the trip I worked with Shawn over the phone to make sure the numbers made sense. He was straightforward, easygoing, realistic, and never played the usual “you need to come in before we can really talk numbers” game. We worked through the vehicle price and my trade remotely, agreed on everything, and when I arrived the deal was exactly what we had discussed. There was an unexpected issue when I got to the dealership, but Shawn, the management team, and everyone involved went above and beyond to make it right. Instead of making excuses, they took responsibility and made sure I was taken care of. That says a lot about how they run their business. The finance process was just as transparent. No surprise mandatory packages, no hidden bundles, and no pressure. Every optional product was explained individually, including the cost, what it covered, and what it didn’t. As a former salesperson, I really appreciated the focus on selling value instead of just trying to load up the deal. Yankee Ford is two and a half hours from me, but the next time I’m shopping for a Ford, they’ll be the first dealership I check before looking locally. They earned that level of trust. Highly recommend Yankee Ford, and especially Shawn.
I’ve bought several vehicles over the last five or six years from different brands and dealerships, so I’ve had plenty of experience with the usual sales tactics, negotiations, and finance process. My experience with Yankee Ford was easily one of the best. I live about two and a half hours away in Massachusetts, so before making the trip I worked with Shawn over the phone to make sure the numbers made sense. He was straightforward, easygoing, realistic, and never played the usual “you need to come in before we can really talk numbers” game. We worked through the vehicle price and my trade remotely, agreed on everything, and when I arrived the deal was exactly what we had discussed. There was an unexpected issue when I got to the dealership, but Shawn, the management team, and everyone involved went above and beyond to make it right. Instead of making excuses, they took responsibility and made sure I was taken care of. That says a lot about how they run their business. The finance process was just as transparent. No surprise mandatory packages, no hidden bundles, and no pressure. Every optional product was explained individually, including the cost, what it covered, and what it didn’t. As a former salesperson, I really appreciated the focus on selling value instead of just trying to load up the deal. Yankee Ford is two and a half hours from me, but the next time I’m shopping for a Ford, they’ll be the first dealership I check before looking locally. They earned that level of trust. Highly recommend Yankee Ford, and especially Shawn.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding service department. Jay is particularly helpful. Although I didn’t give much notice, he was able to get me in and get my maverick fully serviced
Outstanding service department. Jay is particularly helpful. Although I didn’t give much notice, he was able to get me in and get my maverick fully serviced
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Just had a very positive car buying experience at Yankee. From my super helpful sales rep (Mike Dicenso) to master-class finance officer (Nate Brown), the experience was smooth and glitch-free. Yankee's attitude of 'customer first' is evident in everything they do. Thank you Mike & Nate for a first-class bar buying experience.
Just had a very positive car buying experience at Yankee. From my super helpful sales rep (Mike Dicenso) to master-class finance officer (Nate Brown), the experience was smooth and glitch-free. Yankee's attitude of 'customer first' is evident in everything they do. Thank you Mike & Nate for a first-class bar buying experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Sam, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
General manager, direct sales associate, and finance manager were all fantastic. Vehicle was out front, clean and ready, all options were clearly identified and operations were explained. Finance manager was well organized and prepared to offer the best product available. General manager thanked me for purchasing the vehicle from the dealership. Would highly recommend this experience to friends and family.
General manager, direct sales associate, and finance manager were all fantastic. Vehicle was out front, clean and ready, all options were clearly identified and operations were explained. Finance manager was well organized and prepared to offer the best product available. General manager thanked me for purchasing the vehicle from the dealership. Would highly recommend this experience to friends and family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Ty and Nate were both extremely helpful and honest while working with them to lease a new Maverick. I’ve been fortunate to have largely positive experiences at area dealerships and Yankee Ford is right at the top!
Ty and Nate were both extremely helpful and honest while working with them to lease a new Maverick. I’ve been fortunate to have largely positive experiences at area dealerships and Yankee Ford is right at the top!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful staff very helpful even after the sale. top notch, would definitely try them for next vehicle
Wonderful staff very helpful even after the sale. top notch, would definitely try them for next vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Norman, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
I appreciate a dealer giving a price over the phone, and sticking to the price when I arrive. Some dealerships wont give you anything unless you come in. Take notice other dealerships
I appreciate a dealer giving a price over the phone, and sticking to the price when I arrive. Some dealerships wont give you anything unless you come in. Take notice other dealerships
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Anthony, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!
This is my 4th car with Yankee Ford, and I couldn’t be happier! Every car I’ve purchased has been delivered, and the entire process has been smooth and stress-free. A special thank-you to Matt Ivey for making sure everything went smoothly each and every time. Your customer service and attention to detail have been amazing! I highly recommend Yankee Ford and Matt! 🚗⭐
This is my 4th car with Yankee Ford, and I couldn’t be happier! Every car I’ve purchased has been delivered, and the entire process has been smooth and stress-free. A special thank-you to Matt Ivey for making sure everything went smoothly each and every time. Your customer service and attention to detail have been amazing! I highly recommend Yankee Ford and Matt! 🚗⭐
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I have a 1991 Ford F250 that's needed a lot of service since I've started restoring it. Yankee Ford has done about 90% of the work, and I couldn't be happier with the results. Matt in service center is awesome to work with, and Connor in the shop does great work. I will continue to bring my truck there for service. I'm also having their body shop do the body work and paint. I highly recommend this dealership.
I have a 1991 Ford F250 that's needed a lot of service since I've started restoring it. Yankee Ford has done about 90% of the work, and I couldn't be happier with the results. Matt in service center is awesome to work with, and Connor in the shop does great work. I will continue to bring my truck there for service. I'm also having their body shop do the body work and paint. I highly recommend this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair