Reviews
Write a reviewReliable and Honest Dealer and Service Department
We live in Virginia, but buy our cars from Babbs and use it for service whenever we are in Michigan and the timing works.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thomas, thank you for your positive review. We're happy to have been of service to you. We sincerely thank you for your business and hope to continue serving you for many years to come!
A pleasant experience
Jeff worked with us and found a vehicle that he thought we would like, that would meet our needs and that we could afford. (and it had a hitch!) Monica helped us get our loan through and answered any questions we had. You serviced the vehicle so it was in the best possible condition when we took it off the lot. You gave us a loaner, (our old van) while the Journey went up to the Dodge dealership for service. You were friendly and caring through the whole process. Thank you. We love our "new to us" vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Package service plan
I drop my f250 platinum off for my service plan and pick it up later
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review, Bryce. We always strive to provide excellent service with a professional and caring staff here at our location.
small town dealer - personal service - family feel
When I went to pay for the service, the cashier and service attendant didn't even know if the tires had been rotated when I asked. the attendant had to go ask the mechanic. Seems to be a disconnect between the mechanics and the the personnel that interface with the customers. I prefer to know exactly what's been done and the results of all inspections. Work was done well and I had a good coupon so the work was at a good price. The waiting area was among the salesmen so the eavesdropping was interesting. Small town dealership made you feel at home.
- Customer service 3.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your recent experience at Babb Ford Sales. Feel free to stop by if you need any assistance in the future!
nice experience
Brought a 2016 Fusion. Love the car. Salesman Chuck was very helpful. Staff went above and beyond to help out with a little problem. Thanks so much. Nice experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your strong recommendation of the staff and Babb Ford Sales. We hope to continue serving you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you.
Friendly dealer
Everyone was over-the-top with excellence! Loved the whole experience. They took all of the anxiety out of the whole buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Debra! We're happy to help however possible. We appreciate your review and hope we can continue serving you for many years to come.
Gordon Curtin
2013 ford 150 front brake were warped they turned them feels better now then two days later battery went dead was replaced truck shifts hard when cold from 1st to second not fixed yet
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil Change and Tire Rotation
Everything went well. i only trust FORD to take care of my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're so happy you enjoyed working with our staff, Julie! The staff at Babb Ford Sales always strives to provide personable and excellent customer service. We greatly appreciate your business, and thank you again for the review!
Great Service!
I leased a 2016 Escape which is the first time having this model. I started leasing in 2006 with a Fusion and have had three additional lease term with Fusions. The staff is top notch and made it clear that they were there to serve my needs. I am pleased with this vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
tanya minzghor
traded a Pontiac Vibe for a 2015 Ford Focus, we are enjoying getting to know this vehicle, so far it's wonderful
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your feedback with us. We appreciate your business. Hope you're enjoying your vehicle, and as always, drive safe!