Reviews
Write a reviewThe Crossroads Best Dealer in West Central MIch.
I like the improvements in the Service area with the privacy wall. As always fast service to keep me on the road.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great purchase experience.
I have known the Babb family all of my life but had never purchased a car from them. I was pleasantly surprised at the professional interactions from Jeff Babb, Salesman and Monica Dellar, Business Manager. It was great getting top rate service from a small town vendor. I would certainly recommend a visit to Babb Ford when looking for a new or used vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your feedback with us. We appreciate your business. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Mrs Linda Thompson
Great customer service. Been at many dealers over the years and Babb Ford is by far the best I have encountered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your warm review of the team here at Babb Ford Sales! It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!
Great services
Great staff! Very helpful in getting you the best deal possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Mike Roper is the greatest! When I called him because I needed a new car after my Escape was totalled he immediately put me in contact with another sales person because he was out of town. Mike followed up with me and both he and the salesman I purchased new lease through, went above and beyond to make sure I got the car I wanted. When we moved to this rural area from a busy urban area we never thought we would be able to get the models of cars we wanted but Babb Ford has been great at seeing that we are very happy with our new leases!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're so happy you enjoyed working with our staff! Feel free to stop by if you need any assistance in the future!
Manager
Through dealer, service staff excellent and very helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Services
We purchased a truck F-150 love it! Everyone was friendly and very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly, Fast, Efficient service.
Service was as scheduled and the job was well done. We appreciate Babb Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you. We take our reviews seriously and are delighted to hear about your visit. It's great to hear that we could be of such help!
Pat Raab
I love Babb Ford's service department. However, this is the 3rd survey I have had in the last 3 days. Hmmmmm
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Eugene J. McNulty
We are thrilled with our new Flex. We receive our Flex thru you at Canfield Auto Brokers in Cadillac. The Flex was to be delivered at10:00, that was changed to 11:30 and it finally arrived around 1:30 but it was worth the wait. Thanks, Eugene McNulty
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase