Reviews
Write a reviewBetter Buying Experience: 2019 Escape
I throughly enjoyed my buying experience. Frank was a wonderful salesman. He was personable, knowledgeable, calming, and didn?t pressure me in any sort of way. In fact, he encouraged me to do what was best for my particular situation. The process and fairly quick and easy. This was only my second time purchasing a vehicle and this experience was far better than the first time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new vehicle, Heather! We absolutely love hearing about our customers buying experience! Thank you for giving Frank the opportunity to help you! Please reach out anytime if we can be of assistance again!
Wow!!!
Please stop emailing, calling or mailing crap to me, I will never buy from Davidson again. You did not honor you "bumber to bumber ext warranty", your sales department canceled my service appointment via text message the night before my appointment and your service manager played it off as if he was clueless. Lets not even go into the fact when I called after getting that message I was told I had never scheduled an appointment and after auguring for 30 I had to go in and show her the text from YOU to prove it was canceled.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast and friendly
They were pretty fast. I was in a rush to leave out of town and needed my car in earlier than set. They tried there best to get me out as fast as possible without doing and less the excellent service to my vehicle.. I love the lounge are but, some free snacks would be an added bonus lol
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Matthew, We are glad to hear that the service department was able to accommodate your needs and you were happy with your experience. Thanks so much for the business!
Great service on my truck
Brought my 2010 f150 in for wiring work because my normal mechanic was booked, and although you guys were busy as well, Alex in service was able to get me right in, even offering to provide me with a ride to work if my truck wasn’t done in time. My truck was done in less than 2 hours and the problem was solved. Very pleased with the service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Daniel, Glad to hear that you enjoyed your experience in our service department. Thanks for the business. We hope to work with you again in the future.
So happy with my Ford Edge.
Excellent service! Frank Donato was great to work with. Love my Edge!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Maria, Glad to hear you were happy with your experience at our store with Frank. Thanks for your business!
Happy customer
Very happy with all the attention that the service department did to take care of the needs of our car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, Thanks for the feedback. We are happy to hear that you enjoyed your experience in our service department!
Always Friendly at Davidson Ford!
I brought my 2015 Ford Fusion for a recall and an oil change. The staff was very accommodating and was done with my car in less than an hour.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Robert, Glad to hear your enjoyed your service experience. Thanks so much for your business!
GOOD WORK
WORK WAS DONE IN A SPEEDY MANER AND DONE VERY WELL
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Donald, We are glad to hear that you were happy with the work done in our service department. Thanks for the feedback and the business!
Very convenient
I was in and out in a very short time...and the staff is wonderful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lora, We are glad to hear that you were happy with your experience in our service department. Thanks for the business and the feedback!
service call
Everyone was very friendly and considerate. I was there for inspection and oil change only but had a longer than expected wait time due to a complex problem with the vehicle scheduled before mine, and I was kept fully informed as to the reason for the delay and every consideration was taken for everyone's comfort, including periodic updates on the status of the service. It was a very satisfactory experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jane, Thanks so much for the feedback! We are glad to hear that you were happy with your experience and look forward to working with you again in the future!