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Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 5:30 PM

Caskinette Ford Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2018

8-time recipient of the Ford President's Award, celebrating excellence in customer service & vehicle sales, Caskinette's Ford in Carthage, NY prides itself on quality care, affordable vehicles and community involvement.

...



Creating a fun, casual, welcoming buying experience, we believe that even if you are simply looking to clean and detail your vehicle at our Auto Spa, get a tune up at our garage or relax at our new customer service center, Caskinette's can't be beat.

Experience the Caskinette's difference today.

"Experience the Caskinette's Difference!"

Service

Air Filter Replacement

$23.99 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
685 lifetime reviews. Includes reviews of Caskinette Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 25, 2018

    Mike Cummings was awesome. He is very helpful, answered all questions and took his time with us. It was the best, stress free and easiest car buying experience... I have ever had. Thanks again to all the others that helped out on the phone that I never got to meet.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this awesome review! We are extremely happy to hear you have enjoyed your experience here with us at Caskinette Ford and with Mike Cummi...ngs as your sales consultant. Your business is greatly appreciated and the Caskinette Ford team looks forward to seeing you again!


    Worked with:
    Michael Cummings

    Sales

    (5.0) 12 reviews

  • 1.0 out of 5
    October 20, 2018

    Worst dealership I ever been at.. very untrustworthy. I would not suggest buying a vehicle from them. Waisted my time twice I went there after they said... they wanted to do right by me... I called on a vehicle and they said it was sold.. A few weeks later I see that the car wasn't sold so I call them and they say they still have it and the owner gave me a personal invite to look at it so I drive out there for a second time 11/2 hours mind you and I get a call on my way out just as i'm pulling in to the dealership to visit them they said they .sold the vehicle I came in to look at before I came in to look at it. Got three different stories, Then they lowballed me on my trade in. I don't even think they had that vehicle on the lot they just wanted me to come in and rip me off.. Never do business with them

    1.0 out of 5
    Customer Service
    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello. We are very sorry to hear that your experience with us did not go well. We try to give all our customers a five-star experience and it seems we... may have fell short. Thank you for providing feedback and for giving us a chance to do business with you. We hope to see you again. Take care!


    Worked with:
    Tonia Graham

    Sales

    (5.0) 19 reviews

  • July 30, 2017

    We recently purchased a used 2017 expedition and the experience was uncharacteristically superb. To seal the deal, the dealership included an extended... warranty while matching the price of a competitor. On the day we picked up the car, my wife noticed the rear window was severely scratched. Caskinette Ford, not only agreed to replace the window but also to send someone to our home to do it. In short, the staff took excellent care of us. Joe, the sales manager, okay-ed the window replacement.  Corey Taylor, the sales rep, followed through on everything he told us he would do.  Wendy Cornell reached out to us regarding a corroded battery terminal. Yes, a minor glitch, but this demonstrated the dedication and desire of the entire staff to make their customers feel like they matter. A visit to the service department likewise was a positive experience. Jamison was very friendly and took the time to answer our questions. Finally, I would be remiss if didn't mention the helpfulness and attentiveness of Craig Caskinette during my initial contact with the dealership.

    5.0 out of 5
    Customer Service
    Not Applicable
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    October 20, 2018

    Worst dealership I ever been at.. very untrustworthy. I would not suggest buying a vehicle from them. Waisted my time twice I went there after they said... they wanted to do right by me... I called on a vehicle and they said it was sold.. A few weeks later I see that the car wasn't sold so I call them and they say they still have it and the owner gave me a personal invite to look at it so I drive out there for a second time 11/2 hours mind you and I get a call on my way out just as i'm pulling in to the dealership to visit them they said they .sold the vehicle I came in to look at before I came in to look at it. Got three different stories, Then they lowballed me on my trade in. I don't even think they had that vehicle on the lot they just wanted me to come in and rip me off.. Never do business with them

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 17, 2018

    Great customer service, with helpful and friendly representatives. Very flexible and easy to work with. Amazing service throughout the whole automotive... purchasing process. Would highly recommend for your next automotive purchase

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this awesome review! We are happy to hear you have had a 5-star experience and wanted to let you know your business is greatly appreciat...ed. We look forward to seeing you again here at Caskinette Ford!


    Worked with:
    Corey Taylor

    Sales

    (5.0) 68 reviews

  • 5.0 out of 5
    October 8, 2018

    Questions were answered in a straight forward manner. Travis made our transaction easy and comfortable and couldn???t be happier with our experience. So... happy with our new Escape.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the awesome review! We are happy to hear your experience was great here at Caskinette Ford and with Travis as your sales representative.... Your business is greatly appreciated and we look forward to seeing you again!


    Worked with:
    Travis Barkley

    Sales

    (5.0) 7 reviews

  • 5.0 out of 5
    October 5, 2018

    These guys are the best dealership I have ever been to. There is no pressure and they work with you to get you exactly what you want. They are friendly... and courteous and very knowledgeable. Joe Archer is the best and I wouldn't go anywhere else.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for this awesome review! We are very happy to hear you have enjoyed your experience with us here at Caskinette Ford and with Joe as your sales ...representative. Your business is greatly appreciated and we look forward to seeing you again!


    Worked with:
    Joe Archer

    Senior Sales & Leasing professional

    (5.0) 29 reviews

  • 5.0 out of 5
    September 13, 2018

    Corey Taylor was amazing to work with and is the sole reason I converted from a lifelong Audi driver to a Ford Explorer that I absolutely love. I could... not be happier with my vehicle and the level of service provided by Mr Taylor throughout the entire process. He was in constant communication, answered every question I had and truly went above and beyond. If you are in the market for a new vehicle, or even if you think you are not, I highly recommend just speaking with Corey.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Ford Explorer and thank you for such an awesome review! We are very happy to hear you have enjoyed your experience with us... here at Caksinette Ford and with Corey as your sales representative. Your business is greatly appreciated and we look forward to seeing you again!


    Worked with:
    Corey Taylor

    Sales

    (5.0) 68 reviews

  • 5.0 out of 5
    September 12, 2018

    Tonia was the sweetest most professional I've ever worked with! Never pushed our sale, and met all our needs, the whole dealership in whole! The best experience... by far we have had! Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for such an awesome review! We are very happy to hear you have had an awesome experience with us at Caskinette Ford and with Tonia as your s...ales consultant. We appreciate your business and we look forward to seeing you again!


    Worked with:
    Tonia Graham

    Sales

    (5.0) 19 reviews

  • 5.0 out of 5
    September 9, 2018

    We made a decision on this new F 350 easier than any vehicle we have ever purchased because we had a sales person that listened to our wanted and needs... instead of talking AT us the whole time with his ideas of what we should have. It was a pleasure working with Travis Barkley and when we left the lot with our new truck we both felt like all of our questions had been answered about the truck, it's operation and the dealership. This was especially important as we are first time customers at the dealership and we really like the experience so far!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for this awesome review and congratulations on your new Ford F-350! We are happy to hear you have enjoyed your experience with us ...here at Caskinette Ford and with Travis as your sales representative. Your business is greatly appreciated and the Caskinette Ford team looks forward to seeing you again!


    Worked with:
    Travis Barkley

    Sales

    (5.0) 7 reviews

    Terri Tyner

    Service Advisor

    (4.8) 11 reviews

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Caskinette Ford

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