Caskinette Ford

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
699 lifetime reviews. Includes reviews of Caskinette Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 22, 2019

    All around the best place to buy and to service your vehicle. Tom and his staff in the service department are top notch. Sales department is out standing... and they have the most repeat customers in the market.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello Jeffrey! We want to thank you for this awesome review! We are very happy to hear you have enjoyed your experience here at Caskinette Ford and wi...th Tom, our Service Manager. Your business is greatly appreciated and we look forward to seeing you again. Take Care! :)

  • 5.0 out of 5
    June 11, 2019

    Jenna has always been great to my wife and I. She is always punctual and displays no pressure. Bryan Staab was also helpful chipping in. We have dealt... with Jenna for many years and always look forward to seeing her.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thanks for this awesome review!!! We are very happy that you have enjoyed your experience here with us at Caskinette Ford and with Jenna and Brian. Yo...ur business is greatly appreciated and we look forward to seeing you again! Take care!

  • July 30, 2017

    We recently purchased a used 2017 expedition and the experience was uncharacteristically superb. To seal the deal, the dealership included an extended... warranty while matching the price of a competitor. On the day we picked up the car, my wife noticed the rear window was severely scratched. Caskinette Ford, not only agreed to replace the window but also to send someone to our home to do it. In short, the staff took excellent care of us. Joe, the sales manager, okay-ed the window replacement.  Corey Taylor, the sales rep, followed through on everything he told us he would do.  Wendy Cornell reached out to us regarding a corroded battery terminal. Yes, a minor glitch, but this demonstrated the dedication and desire of the entire staff to make their customers feel like they matter. A visit to the service department likewise was a positive experience. Jamison was very friendly and took the time to answer our questions. Finally, I would be remiss if didn't mention the helpfulness and attentiveness of Craig Caskinette during my initial contact with the dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 23, 2019

    Beyond pleased with our service! The vehicle is exactly what we wanted, and Travis did any amazing job! He went above and beyond for us! It wasn't about... the sale, it was about the service! Travis drove over an hour (one-way) to personally deliver our car! He then took the time to show me the new features and ensure I was comfortable before he left! This is our third purchase from Caskinette's, but our first time having a vehicle personally delivered! I can see why Caskinette wanted Travis on the sales floor! Between Travis and Bob (manager), we got a great deal and awesome service!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thanks for this awesome review!!! We are very happy that you have enjoyed your experience here with us at Caskinette Ford and with Travis as your sale...s representative. Your business is greatly appreciated and we look forward to seeing you again! Enjoy your new ride!!! :-)

  • 5.0 out of 5
    April 23, 2019

    This is my second vehicle I have purchased from Caskinet's and will most likely always will for any other vehicle. There is no pushy salesmen, they take... their time with you to find the best vehicle for your needs. Travis did an awesome job with me. I also always take me vehicle to them for inspections and repairs Long with oil changes. The waiting room is relaxing too. Thankyou Caskinet's for a pleasant experience.

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    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    CONGRATULATIONS on your new truck!!! And thank you for such an awesome review! We are very happy to hear you have enjoyed your experience with us here... at Caskinette Ford and with Travis as your sales representative. Your business is greatly appreciated it and we look forward to seeing you again! Take care :-)

  • 1.0 out of 5
    April 9, 2019

    Very disappointed with this dealership. They lied to me on the phone about a rebate just to get me in the dealership. I was upside on my trade and was... hoping to get that covered by the rebates. Over the phone I was told they could definitely help me and the rebates will cover almost over it. I went to the dealership the next day and the salesman had no idea what was going on. He had me test drive a car that would never work for my situation. He then wanted me to buy the car and kept going on and on about it knowing very well the deal would never work. To me, this is not a very honest dealership. I understand they want to make money, but I just wish they were honest with me from the beginning. I hate the fact they wasted my time. This is not a dealership I trust and will not be going back. I will also not be recommending this dealership to anyone.

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    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    April 2, 2019

    Never would I have imagined driving such a truck. Thank you Travis, you made it a great experience. There were other salespeople who were so helpful as... well. Definitely worth the drive.

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    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    CONGRATULATIONS on your new truck!!! And thank you for such an awesome review! We are very happy to hear you have enjoyed your experience with us here... at Caskinette Ford and with Travis as your sales representative. Your business is greatly appreciated it and we look forward to seeing you again! Take care :-)

  • 5.0 out of 5
    March 25, 2019

    I have purchased a couple of vehicles from this dealership, Lou and Derrick in particular. Great people to do business with, fair and decent. My wife... bought too as did my brother-in-Law . We'll keep going back as long as they'll have us.

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    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for such an awesome review and your feedback! We are very happy to hear you had a great experience with us here at Caskinette Ford and with... Derrick and Lou. Your business is greatly appreciated and we look forward to seeing you again in the future. Take care!

  • 5.0 out of 5
    March 14, 2019

    After buying 10 new vehicles over the years at various dealers Caskinettes and Chris Vlachos are by far the best. I highly recommend him and this dealership!... Mike L.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Congratulations on your new vehicle and thanks for such an awesome review and your feedback! We are very pleased to hear you have had an excellent exp...erience with us here at Caskinette Ford and with Chris as your sales representative. We highly value your business with us and look forward to seeing you again! Take care!!!

  • 5.0 out of 5
    March 5, 2019

    Talfourd was very personable and up front. Great person to buy a car from. Very fast and eager to get me into my new car!

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    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Congratulations on your new vehicle and thanks for such an awesome review and your feedback! We are very pleased to hear you have had an excellent exp...erience with us here at Caskinette Ford and with Tal as your sales representative. We highly value your business with us and look forward to seeing you again!

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