Mercedes-Benz Of Bend

4.5 out of 5 4.5
Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

Mercedes-Benz Of Bend Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2014

Welcome to Kendall Mercedes-Benz of Bend! Located in Bend, OR, Kendall Mercedes-Benz of Bend is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Kendall Mercedes-Benz of Bend a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Mercedes-Benz, you've come to the right place.

...



At Kendall, our mission is to deliver an unrivaled customer experience through highly motivated, knowledgeable and caring professionals.

"LET'S START SOMETHING GREAT!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
45 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 28, 2019

    Had the most wonderful experience working with Jennifer and Dean at Mercedes of Benz when I bought my pre-loved Lexus. They were awesome from beginning... to end. Even when I had to go out of town suddenly they delayed my pick up of the car and were simply the best car buying experience I've ever had.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Sandy, we are very happy we could provide you with a positive car buying experience!

  • 5.0 out of 5
    January 18, 2019

    Jennifer & Shawn made buying a car one of the easiest experiences.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're happy to hear you had such a positive experience with Jennifer and Shawn!

  • 5.0 out of 5
    June 27, 2018

    This is our fourth purchase from Mercedes-Benz of Bend. We would not return without feeling the best about this dealership and most of all the personal... that work there. Hamlet is just the best, not only a great sale rep but a friend. The feeling about the service department, especially Shane, is a paramount reason for our patronage. Keep up the good work and we are customers for life.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jennifer Engels, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Bend! We sincerely than...k you for the positive review, and look forward to seeing you again!

  • 5.0 out of 5
    May 8, 2018

    Great service and will recommend to friends and family

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Violeta Botello, thank you so much for your kind review and recommendation. We are honored to have earned them. We hope we can be of assistance again ...in the future.

  • 5.0 out of 5
    April 22, 2018

    The staff was great and very helpfuk throughout the entire process, plus I love my car!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Sara Elliot thank you for taking the time to let us know how we did. We hope you have a great day!

  • 1.0 out of 5
    April 4, 2018

    I called after service opened and was given an appointment for 930 for an oil change. I received two emails and they stated appoint meant was for 940... I arrived at 930 and was going to wait and was told it would probably take 2 hours so I accepted a ride home. After waiting til 130pm I finally called and was then told it would be 2 more hours, which added to the 5 already would total 7 hours. I requested a ride back to the dealership to pick up vehicle as I could not wait for the extra two hours . Upon arrival I was requested to pick up my vehicle and was not given any explanation but just had my keys handed to me. I was not even spoken to and thought this was very rude. I own a 2011 SLK 350 and a Mercedes Sprinter motorhome. I was appalled with this lack of customer service. To not even receive an explanation is not acceptable.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are sorry to hear of your disappointment in your service. Thank you for taking the time to speak to Paul Kincannon our Service Manager last week. ...We look forward to the opportunity to provide you with exceptional service in the future.

  • 5.0 out of 5
    February 20, 2018

    I flew from Seattle, WA to the dealer in Bend, OR. Their shuttle was waiting for us at the airport. Car was in good condition as described. They provided... quick and friendly service. They even filled the tank full with gas. I had a great experience with them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Johnny Leong, your satisfaction is our top priority. We sincerely thank you for the positive review, and hope to be of service in the future. Have a w...onderful day!

  • 5.0 out of 5
    February 15, 2018

    Great sales transaction, straightforward and friendly. Highly recommend!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Michael Boyles, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for ...taking the time to let the world know about your positive experience. Have a great day!

  • 5.0 out of 5
    August 30, 2017

    Wonderful experience. The entire staff was very professional and courteous. Our salesman, Hamlet, did a great job of taking his time going over the car... with us and making himself available for any and all questions. We are very pleased.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Fury Tenace, thank you for taking the time to leave a review for us at Mercedes-Benz of Bend. We're happy we could meet your expectations and that ...you enjoyed your experience with us. If there is ever anything more that we can do for you, please don't hesitate to let us know. Have a great day!

  • 5.0 out of 5
    August 28, 2017

    We had a very pleasant and professional experience with the staff at the Bend Mercedes dealership. From the beginning we were met with courtesy and respect.... Everyone was very nice but a special call out to your GM Jennifer. She answered all our questions and handled our deal to our satisfaction.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Fury Tenace, thank you for taking the time to leave a review for us at Mercedes-Benz of Bend. We're happy we could meet your expectations and that ...you enjoyed working with our staff. If there is ever anything else that we can do for you, please don't hesitate to let us know. We hope you have a great day!

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