Reviews
They were very helpful with my purchase got me what I was
They were very helpful with my purchase got me what I was looking for thank you
They were very helpful with my purchase got me what I was
They were very helpful with my purchase got me what I was looking for thank you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership and answered all my questions.
Great dealership and answered all my questions. Mr. Austin is very knowledgeable and friendly too.
Great dealership and answered all my questions.
Great dealership and answered all my questions. Mr. Austin is very knowledgeable and friendly too.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience at Kendall Ford.
I had a great experience at Kendall Ford. Maddi Sweet was our salesperson, no pressure sale and finance went quick. Thanks for the easy purchase!!
I had a great experience at Kendall Ford.
I had a great experience at Kendall Ford. Maddi Sweet was our salesperson, no pressure sale and finance went quick. Thanks for the easy purchase!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I contacted Kendall Ford of Eugene through their website
I contacted Kendall Ford of Eugene through their website regarding a specific certified used vehicle at their dealership. I immediately received a phone call, followed by a text message. I was able to get all my questions answered and negotiate a deal prior to going to the dealership in person. On arrival, my sales person had the vehicle ready for inspection and a test drive. The sales team I worked with was friendly, professional, and non aggressive. Ronnie answered my questions and eased my fears about my transition to an EV. I left there with a planned route home (long drive to Olympia, WA) confident and happy in my 2023 Ford Mustang Mach E.
I contacted Kendall Ford of Eugene through their website
I contacted Kendall Ford of Eugene through their website regarding a specific certified used vehicle at their dealership. I immediately received a phone call, followed by a text message. I was able to get all my questions answered and negotiate a deal prior to going to the dealership in person. On arrival, my sales person had the vehicle ready for inspection and a test drive. The sales team I worked with was friendly, professional, and non aggressive. Ronnie answered my questions and eased my fears about my transition to an EV. I left there with a planned route home (long drive to Olympia, WA) confident and happy in my 2023 Ford Mustang Mach E.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great dealership!
Great dealership!! My salesman Perry and Manager Cam were great to me. I received a fair offer on my trade and drove away with a new 2024 Raptor R.......Wow what a truck
Great dealership!
Great dealership!! My salesman Perry and Manager Cam were great to me. I received a fair offer on my trade and drove away with a new 2024 Raptor R.......Wow what a truck
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Found Martin our sales guy very helpful, low key no
Found Martin our sales guy very helpful, low key no pressure OK experience. liked the Ford Company extra incentive.
Found Martin our sales guy very helpful, low key no
Found Martin our sales guy very helpful, low key no pressure OK experience. liked the Ford Company extra incentive.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
D803938, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Ford of Eugene!
Ronnie salemans was great The rest that said hey would
Ronnie salemans was great The rest that said hey would call back never did about a repair still waiting to find what cost would be for new bumper. Not Happy
Ronnie salemans was great The rest that said hey would
Ronnie salemans was great The rest that said hey would call back never did about a repair still waiting to find what cost would be for new bumper. Not Happy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
The most comically bad experience I've ever had buying
The most comically bad experience I've ever had buying anything. I wish I was making this story up. Came in early for an arranged appointment to pay for a vehicle we had already picked out and all the details were already arranged, and were put to the very back of the line even though we could have been out in five minutes. Waited three hours, and when we got into the finance office, obviously annoyed that the dealership did not honor our appointment, we were asked by the finance manger Keith Brewer "Wow we're a lively bunch of coconuts aren't we?". We replied "We've been waiting three hours even though we had an appointment" to which he sarcastically replied in a singsong mocking voice "Oh noooooooooo~". Our papers were signed and we were gone in less than five minutes after waiting three hours for them to try to fleece the kids and families they put ahead of us. Honoring our agreed upon appointment would not have affected the other customers at all, but being mocked to our faces as if being annoyed that we were deliberately shoved to the back of the line because the deal was done and you "already had our money" was unreasonable was the most ridiculous thing I've ever seen. Again, I wish I was making this up, it was like a scene from TV.
The most comically bad experience I've ever had buying
The most comically bad experience I've ever had buying anything. I wish I was making this story up. Came in early for an arranged appointment to pay for a vehicle we had already picked out and all the details were already arranged, and were put to the very back of the line even though we could have been out in five minutes. Waited three hours, and when we got into the finance office, obviously annoyed that the dealership did not honor our appointment, we were asked by the finance manger Keith Brewer "Wow we're a lively bunch of coconuts aren't we?". We replied "We've been waiting three hours even though we had an appointment" to which he sarcastically replied in a singsong mocking voice "Oh noooooooooo~". Our papers were signed and we were gone in less than five minutes after waiting three hours for them to try to fleece the kids and families they put ahead of us. Honoring our agreed upon appointment would not have affected the other customers at all, but being mocked to our faces as if being annoyed that we were deliberately shoved to the back of the line because the deal was done and you "already had our money" was unreasonable was the most ridiculous thing I've ever seen. Again, I wish I was making this up, it was like a scene from TV.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, our Business Development Manager, Jesse Snarr, will be reaching out to you shortly to address your concerns. Thank you and we look forward to speaking with you.
The salesmen were very efficient.
The salesmen were very efficient. We were able to purchase our car at the terms we asked for. Thank you.
The salesmen were very efficient.
The salesmen were very efficient. We were able to purchase our car at the terms we asked for. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Great people.
Great people. Spent time with all the new electronics.and covered all of the extra programs available for my 2024 F350 Super Duty. I will purchase again from this dealership.
Great people.
Great people. Spent time with all the new electronics.and covered all of the extra programs available for my 2024 F350 Super Duty. I will purchase again from this dealership.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.