Reviews
First time I was in the dealership I was greeted with
First time I was in the dealership I was greeted with great kindness and lots of help from Chris barrier. She’s definitely the best thing in the service department and I couldn’t add any words that are enough to describe her hospitality and friendliness.
First time I was in the dealership I was greeted with
First time I was in the dealership I was greeted with great kindness and lots of help from Chris barrier. She’s definitely the best thing in the service department and I couldn’t add any words that are enough to describe her hospitality and friendliness.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Misunderstanding on warranty coverage on 2015 Chrysler
Misunderstanding on warranty coverage on 2015 Chrysler Town and Country van with Pat in service
Misunderstanding on warranty coverage on 2015 Chrysler
Misunderstanding on warranty coverage on 2015 Chrysler Town and Country van with Pat in service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealership was extremely helpful in the quick turnaround
Dealership was extremely helpful in the quick turnaround of time and service. I will go to this dealership again.
Dealership was extremely helpful in the quick turnaround
Dealership was extremely helpful in the quick turnaround of time and service. I will go to this dealership again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Spencer was very helpful on getting me the vehicle I was
Spencer was very helpful on getting me the vehicle I was looking for. Even had it started and warming up before we took it for a test drive.
Spencer was very helpful on getting me the vehicle I was
Spencer was very helpful on getting me the vehicle I was looking for. Even had it started and warming up before we took it for a test drive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I appreciated how communication was thorough, using text
I appreciated how communication was thorough, using text messages. Spencer was helpful in offering us the “pass through” for us to participate with our new buyer. Conveniently Owatonna motor company was able to do all the things that the DMV would, saving all of us time!
I appreciated how communication was thorough, using text
I appreciated how communication was thorough, using text messages. Spencer was helpful in offering us the “pass through” for us to participate with our new buyer. Conveniently Owatonna motor company was able to do all the things that the DMV would, saving all of us time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
This dealership worked with me to get me in the truck I
This dealership worked with me to get me in the truck I wanted. Above and beyond any other dealership that I have dealt with. Five stars!!
This dealership worked with me to get me in the truck I
This dealership worked with me to get me in the truck I wanted. Above and beyond any other dealership that I have dealt with. Five stars!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleased with the dealership and our salesman, very
Very pleased with the dealership and our salesman, very helpful and thorough! Will use again!
Very pleased with the dealership and our salesman, very
Very pleased with the dealership and our salesman, very helpful and thorough! Will use again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Eduardo was wonderful and the staff there was amazing.
Eduardo was wonderful and the staff there was amazing. I loved everything about my experience! I will recommend this place to everyone 🥰🥰
Eduardo was wonderful and the staff there was amazing.
Eduardo was wonderful and the staff there was amazing. I loved everything about my experience! I will recommend this place to everyone 🥰🥰
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service department is terrific except the female
The service department is terrific except the female service tech who had no idea what features my edge had. I told her the problem and she was trying to tell me how my tailgate should function. Needless to say this is the second edge I've had and I know perfectly well how the tailgate should work. She's lucky she's not on the sales floor because nobody would buy anything from her. I'm not the first customer who isn't happy with her. Now if you ask me about Pat or Bruce that is a completely different story. They both are respectful of the buying power women have. I do so miss seeing Dale Johnson when I stop. He was one in a million and will never be replaced. I will continue to be use Owatonna Ford (will always be the name to me). Smiles are a nice thing and never become outdated.
The service department is terrific except the female
The service department is terrific except the female service tech who had no idea what features my edge had. I told her the problem and she was trying to tell me how my tailgate should function. Needless to say this is the second edge I've had and I know perfectly well how the tailgate should work. She's lucky she's not on the sales floor because nobody would buy anything from her. I'm not the first customer who isn't happy with her. Now if you ask me about Pat or Bruce that is a completely different story. They both are respectful of the buying power women have. I do so miss seeing Dale Johnson when I stop. He was one in a million and will never be replaced. I will continue to be use Owatonna Ford (will always be the name to me). Smiles are a nice thing and never become outdated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a scheduled brake job, and recall work that ended up
Had a scheduled brake job, and recall work that ended up needing a spark plug replacement also
Had a scheduled brake job, and recall work that ended up
Had a scheduled brake job, and recall work that ended up needing a spark plug replacement also
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair