Owatonna Motor Company

Your service tech is very attentive to detail and just a downright nice guy with a great work ethic!

I’ve been going to OMC for a long time and they are always willing to find the right vehicle and payment for me. Wouldn’t recommend anywhere else!

Took care of me fine Every thing was fine just didn't locate the problem No

Appointment date was over 2 weeks out but the Owatonna dealership provided a loaner once I brought the vehicle in and serviced my vehicle in a timely matter. A different dealership thought it was a different part that was on back order 2 months.

Prompt clear communication Wrong part was sent so repair too an extra day but issue communicate quickly

Well I would like to say that when I had the car towed there they said they would get to it that day it's an easy job next day It wasn't done I tried contacting them they didn't contact me back and when they did contact me back they said something about the VIN numbers not matching up so they made a wrong key I gave them the old fob and the old key that works for the doors and when I paid for the service they had already been closed and the lady at the front didn't know anything about anything no knowledge on nothing and so I pretty much paid for a service that I didn't get I would say that is not good service

A message appeared on my screen saying connected services needed to be checked. I had it checked on a Tues. By Thurs., the message was back. I had the same message about a month ago. Took the car in on a Mon. By Fri., the message was back. I'm at a point where I really don't know what to do!

The staff are very helpful in finding exactly what I need. I would recommend Ford.

Always friendly, honest and respectful. We are very happy with the service and staff. Great People!

The service department investigated the problem with my 2019 Edge and found a better solution that what was anticipated.