Ripley and Fletcher Ford

Reviews

4.8 out of 5 4.8
174 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 18, 2018

    I have always had professional courteous service at Ripley and Fletcher

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    Dealer Response

    Thank you Andy for the kind words and repeat business! We greatly appreciate it.

  • 5.0 out of 5
    September 21, 2018

    I received oil & filter change & tire rotation. Also reported noise from transmission, which has only happened a few times. Mechanic could not... duplicate the noise so I will wait and see if it occurs again. The service was exceptional and on time as usual. Thanks Mike

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    Dealer Response

    Thank you Mike for the kind words and patience knowing that sometimes diagnostics can be a difficult process for both the customer and the tech.

  • August 2, 2018

    Very good staff! Did everything they could and got me into the perfect vehicle for me!

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    Dealer Response

    Christie, we're happy you found our staff to be so supportive during your experience here at Ripley and Fletcher Ford. If there is anything else ...we can do to assist you, please let us know! Take care!

  • 5.0 out of 5
    September 16, 2018

    We purchased a F150 extra cab 4X4 off road pickup. Service and staff was totally awesome.

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    Dealer Response

    Awesome! TY Rick, we also have the best customers ever!

  • 4.0 out of 5
    September 5, 2018

    Tobey, sp?, in Ford Truck Service was great as well as his son Cody when I had engine light on issues. Despite the fact that the light came on shortly... after being repaired the 1st time they immediately made sure I would have a loaner and get my truck in ASAP. I am Very Happy with these folks at Ripley & Fletcher Brice S. Pierce

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    Dealer Response

    Thank You Bruce for understanding that sometimes diagnostics can be just as tough on our techs as our customers!

  • 5.0 out of 5
    August 6, 2018

    I have always had great service there. The salesmen are not pushy, just up front and honest. Did a great job finding and fixing my problem.

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    Dealer Response

    Thank you for the kind words and business! We really appreciate it!

  • 5.0 out of 5
    July 20, 2018

    I have been a customer of RIPLEY & FLETCHER for years, as usual, the service was excellent!

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    Dealer Response

    Hi Oramell, Thank you for the great review and continued support. We appreciate you for being a loyal Ripley's customer.

  • 5.0 out of 5
    July 3, 2018

    I sure can attest that the service as well as sales person had done very well in selling me the car and then addressing any issues there was. Something... happen to my transmission and they took it in and gave me a loaner and had it repaired within a respectable time frame.I am very pleased with my ford. Thank You Evangeline

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    Dealer Response

    Thank you Evangeline, while we never like to see these circumstances happen the most important thing we try to do is to make sure it doesn't affe...ct our relationship with the customer. We appreciate your feedback and letting everyone know we truly are customer first.

  • 5.0 out of 5
    July 2, 2018

    Great job as always. Very friendly people. They know what they are doing.

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    Dealer Response

    Thank you Robert for the great review and your business. It's always nice to see you when you visit.

  • 5.0 out of 5
    June 24, 2018

    The service and the people are wonderful!! It is great to have Ripleys so close to home.

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    Dealer Response

    Hi Grace, Thank you for the great review and kind words. We appreciate your feedback and business!

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