Reviews
Write a reviewLiam was very professional during the entire process.
Liam was very professional during the entire process. He went above and beyond. He even drove the vehicle over two hours to deliver it to me at an appointment I had. You can?t beat that for customer service!
Liam was very professional during the entire process.
Liam was very professional during the entire process. He went above and beyond. He even drove the vehicle over two hours to deliver it to me at an appointment I had. You can?t beat that for customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sidney, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Smooth buying/trade in process.
Smooth buying/trade in process. Sir Mike is very nice. I?d love to see him again next time
Smooth buying/trade in process.
Smooth buying/trade in process. Sir Mike is very nice. I?d love to see him again next time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2019 Ford F150 - 4x4
Very good vehicle. Salesman, Jeff Cox, was exemplary! Definitely... would buy another vehicle from Ripley & Fletcher.
2019 Ford F150 - 4x4
Very good vehicle. Salesman, Jeff Cox, was exemplary! Definitely... would buy another vehicle from Ripley & Fletcher.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
buying a new truck
we had a great experience with Conner and Billy thank you both for getting us in the truck we were looking for. We will gladly be back to see you guys again when we are looking for our next car.
buying a new truck
we had a great experience with Conner and Billy thank you both for getting us in the truck we were looking for. We will gladly be back to see you guys again when we are looking for our next car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New Car Buying
Stopped by to replace my Explorer Sport Track. I've been looking between a Ranger and the Escape (I really didn't need another truck). Cam let me drive both, and encouraged a long enough test drive to experience the car. I ended up with a new Escape Titanium that they had to get elsewhere. No hassels, no problems, and the car was with a couple days. This is our second car from them, and their maintenance for my wife's car has always been outstanding.
New Car Buying
Stopped by to replace my Explorer Sport Track. I've been looking between a Ranger and the Escape (I really didn't need another truck). Cam let me drive both, and encouraged a long enough test drive to experience the car. I ended up with a new Escape Titanium that they had to get elsewhere. No hassels, no problems, and the car was with a couple days. This is our second car from them, and their maintenance for my wife's car has always been outstanding.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Perry, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ford f150 xlt lariat
My wife and I stopped into Ripleys a couple weeks ago to look around, and shopping for a new truck and plow. My wife and I have lived in this town our entire lives, and as far as we can remember we have only bought (one) vehicle from Ripleys over the years. We were soon met by the salesperson by the name of Cam Robinson. Who was very courteous and once we told him we had bought several vehicles from Joe Galletta (the owner) he immediately went to get Joe. Now Joe is a person that you automatically gravitate to. A great personality. We told him what we were up to, and he found the exact vehicle that we were looking for. We had to wait a week for it to come in, but that was ok, because we were in no hurry. Besides, I had just filled my tank, and wanted to burn that off before we traded. Joe and Cam are very professional, and knowledgeable people. Not pushy at all. We like that. We made a trade that was to our liking and picked up the truck on Friday. Just what we had expected. Ripley and Fletcher is an very old local business with lots of local roots, and Joe Is making that a reality these days. He supports the community big time. Everyone who we have met, have been so friendly and kind to both of us. It was like old home days. We have not dealt with the service department at this time, but I am sure if that department is like the rest,we will be very happy with this dealer. Thank you Joe and Cam. Great experience.
Ford f150 xlt lariat
My wife and I stopped into Ripleys a couple weeks ago to look around, and shopping for a new truck and plow. My wife and I have lived in this town our entire lives, and as far as we can remember we have only bought (one) vehicle from Ripleys over the years. We were soon met by the salesperson by the name of Cam Robinson. Who was very courteous and once we told him we had bought several vehicles from Joe Galletta (the owner) he immediately went to get Joe. Now Joe is a person that you automatically gravitate to. A great personality. We told him what we were up to, and he found the exact vehicle that we were looking for. We had to wait a week for it to come in, but that was ok, because we were in no hurry. Besides, I had just filled my tank, and wanted to burn that off before we traded. Joe and Cam are very professional, and knowledgeable people. Not pushy at all. We like that. We made a trade that was to our liking and picked up the truck on Friday. Just what we had expected. Ripley and Fletcher is an very old local business with lots of local roots, and Joe Is making that a reality these days. He supports the community big time. Everyone who we have met, have been so friendly and kind to both of us. It was like old home days. We have not dealt with the service department at this time, but I am sure if that department is like the rest,we will be very happy with this dealer. Thank you Joe and Cam. Great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ernie, thank you for taking the time to leave us your response to our staff's outstanding customer service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Customer
I had an outstanding experience buying my new truck. Our salesman was courteous and super helpful. The finance manager couldn't be better. The whole dealership oozes friendliness and sincerity. Even a brief encounter with the service manager was really pleasant (don't worry, nothing wrong with the Ranger, we love it). I would recommend this dealership unequivocally.
Customer
I had an outstanding experience buying my new truck. Our salesman was courteous and super helpful. The finance manager couldn't be better. The whole dealership oozes friendliness and sincerity. Even a brief encounter with the service manager was really pleasant (don't worry, nothing wrong with the Ranger, we love it). I would recommend this dealership unequivocally.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best dealership around!
Just purchased my second car from Ripley and Fletcher. Extremely happy with my Ford Focus Titanium, my salesman (Randy) and all of the staff at Ripley's. Great car buying experience! Highly recommend this dealership.
Best dealership around!
Just purchased my second car from Ripley and Fletcher. Extremely happy with my Ford Focus Titanium, my salesman (Randy) and all of the staff at Ripley's. Great car buying experience! Highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brenda, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Phone
Never answer their phone. Ask you to leave a message and expect me to wait for them to call. I’ve been taking my vehicle to another dealer.
Phone
Never answer their phone. Ask you to leave a message and expect me to wait for them to call. I’ve been taking my vehicle to another dealer.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Cam was honest and easy to deal with!
Cam was honest and easy to deal with! He brought the car to my home to test drive, and when it was all said and done he delivered it to me on his day off!! Best car buying experience yet!
Cam was honest and easy to deal with!
Cam was honest and easy to deal with! He brought the car to my home to test drive, and when it was all said and done he delivered it to me on his day off!! Best car buying experience yet!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nicole, thank you for your kind words and congratulations on your new vehicle! Cam is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If there is anything else we can do to assist you, please let us know! Take care!