Ripley and Fletcher Ford

Reviews

4.9 out of 5 4.9
177 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 12, 2018

    We purchased our 2018 Ford Edge this past summer and were very pleased with the sales staff. We just had our first oil change and we are equally happy... with the service and staff.

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    Does recommend this dealer
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    Dealer Response

    Thank You Marjorie for both the business and the kind words!

  • 5.0 out of 5
    November 26, 2018

    Can't ask for better service. My salesman picks the car up and takes it to service. He then brings it back. I don't have to leave the house.

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    Dealer Response

    Our sales crew goes out of the way to make sure our customers are happy. Glad to hear you are one of many!

  • August 2, 2018

    Very good staff! Did everything they could and got me into the perfect vehicle for me!

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    Dealer Response

    Christie, we're happy you found our staff to be so supportive during your experience here at Ripley and Fletcher Ford. If there is anything else ...we can do to assist you, please let us know! Take care!

  • 5.0 out of 5
    November 25, 2018

    I bought a 2017 Ford Focus. The service was excellent and the process of buying a car was straightforward and trouble-free thanks to your amazing staff....

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    Dealer Response

    Thank You Carolyn for the kind words and making Ripley & Fletcher Ford your dealership of choice!

  • 5.0 out of 5
    October 18, 2018

    I have always had professional courteous service at Ripley and Fletcher

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    Came in for service or repair
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    Dealer Response

    Thank you Andy for the kind words and repeat business! We greatly appreciate it.

  • 5.0 out of 5
    September 21, 2018

    I received oil & filter change & tire rotation. Also reported noise from transmission, which has only happened a few times. Mechanic could not... duplicate the noise so I will wait and see if it occurs again. The service was exceptional and on time as usual. Thanks Mike

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    Dealer Response

    Thank you Mike for the kind words and patience knowing that sometimes diagnostics can be a difficult process for both the customer and the tech.

  • 5.0 out of 5
    September 16, 2018

    We purchased a F150 extra cab 4X4 off road pickup. Service and staff was totally awesome.

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    Dealer Response

    Awesome! TY Rick, we also have the best customers ever!

  • 4.0 out of 5
    September 5, 2018

    Tobey, sp?, in Ford Truck Service was great as well as his son Cody when I had engine light on issues. Despite the fact that the light came on shortly... after being repaired the 1st time they immediately made sure I would have a loaner and get my truck in ASAP. I am Very Happy with these folks at Ripley & Fletcher Brice S. Pierce

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    Dealer Response

    Thank You Bruce for understanding that sometimes diagnostics can be just as tough on our techs as our customers!

  • 5.0 out of 5
    August 6, 2018

    I have always had great service there. The salesmen are not pushy, just up front and honest. Did a great job finding and fixing my problem.

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    Dealer Response

    Thank you for the kind words and business! We really appreciate it!

  • 5.0 out of 5
    July 20, 2018

    I have been a customer of RIPLEY & FLETCHER for years, as usual, the service was excellent!

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    Dealer Response

    Hi Oramell, Thank you for the great review and continued support. We appreciate you for being a loyal Ripley's customer.

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Ripley and Fletcher Ford

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