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Egglefield Bros of Elizabethtown

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (35 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (35 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Egglefield Bros of Elizabethtown from DealerRater.

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Brian Smith your salesman was excellent he handed

Brian Smith your salesman was excellent he handed everything ( loan insurance title tag vehicle from another dealer truck prep )

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robert, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

Outstanding Business

Super place to do business, no hassle, no pressure. Was recommended by friends. Would buy more from this dealer, I trust them. Service really great too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jason, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

Eggelfield Ford Elizabethtown New York

The wait for our F350 is over! We needed a bigger truck to pull our 38? 5th wheel RV. Who could have ever imagined what craziness and uncertainty was happening to the auto industry in 2021 and 2022! We did the full ?pandemic panic search? covering every local dealer then expanded our search to every other manufacturer on the east coast. You could cut the bull crap with a knife, every dealership you spoke to had a different version of why they had ?special fees? over the window sticker price, ranging from 5,000.00 to 15,000.00. We heard the most ridiculous reasons from special finishes and undercoatings to fees and taxes We wasted a lot of time and put ourselves through a great deal of stress and frustration. Bottom line even though it took 7 months for our truck order to arrive, which we customized for our needs and wants. This is no fault of the auto dealers. Most importantly we received honest and accurate updates along the way from the team at Egglefields in Elizabethtown NY. We worked directly with Pat Farrell who helped us customize our order. Pat kept us updated along the way and provided us with excellent customer service. Cory Eggelfield the owner made sure he honored the original quote we were given even though prices had increased during our wait. To me this speaks volumes about integrity. The team at Egglefield has been outstanding. Our F 350 XLT is beautiful. The gas 10 Speed is unbelievable in the power and it?s handling. I don?t even know I am hauling a big 5th wheel. We have the bed camera which helps immensely with attaching the unit to the hitch. I highly recommend giving them an opportunity to help you get your next ford vehicle. You won?t be disappointed and please tell Cory and Pat that Char sent you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Egglefield Ford

We had a very smooth transition from my old lease to my new lease. They were very helpful and informative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Patti, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

2022 F-350

Excellent personalized service as always at Egglefield Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello James, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

2018 escape

Excellent service at this dealership, helpful staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The best in the New England!

I am beyond satisfied with Egglefield Brothers! They go above and beyond to help people with any issue they have with their vehicle! TOP NOTCH!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Egglefield service is the best

Egglefield dealerships are the best in all respects. Their sales and service departments are very professional and accomodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ben, your comments keep us motivated and working hard for all our guests! Thank you again for choosing Egglefield Brothers, and we hope to see you again soon!

Return Customer

This is the 14th car my husband and I have leased from Egglefield?s since moving to Lake Placid. I think that speaks volumes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Chandler, thank you for your kind words and congratulations on your new vehicle! At Egglefield Brothers, we value our customers and we look forward to seeing you on your next visit. Take care!

retired

Outstanding service, people, location, atmosphere, and attitude.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michael, thank you for writing this fantastic review and giving our dealership such a high star rating! If there is anything else we can do to assist you, please let us know! Take care!