Reviews
Write a reviewEveryone was super helpful and accommodating!
Everyone was super helpful and accommodating! The process was quick and easy and I was very happy with the service!
Everyone was super helpful and accommodating!
Everyone was super helpful and accommodating! The process was quick and easy and I was very happy with the service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy to hear you found our service quick and easy at Watson's Manistee Chrysler Dodge Jeep Ram! We appreciate your kind words.
Nice hometown dealer.
Nice hometown dealer. Went in for a routine oil change only to find out oil pan was cracked. Part was back-orders from Mopar but they did their best with follow-up until it finally arrived. Replaced part very quickly with amazing customer service. We’ll be back! Thanks so much!
Nice hometown dealer.
Nice hometown dealer. Went in for a routine oil change only to find out oil pan was cracked. Part was back-orders from Mopar but they did their best with follow-up until it finally arrived. Replaced part very quickly with amazing customer service. We’ll be back! Thanks so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ryan Fennell an Jason Streeter made my resent purchase of
Ryan Fennell an Jason Streeter made my resent purchase of a 2010 Ford F-150 enjoyable with both of they're friendly and professional demeanor.
Ryan Fennell an Jason Streeter made my resent purchase of
Ryan Fennell an Jason Streeter made my resent purchase of a 2010 Ford F-150 enjoyable with both of they're friendly and professional demeanor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service department is extremely disorganized and
Service department is extremely disorganized and uninvolved. Just getting a somewhat straight answer resembles an interrogation.
Service department is extremely disorganized and
Service department is extremely disorganized and uninvolved. Just getting a somewhat straight answer resembles an interrogation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
5 out of 5 stars for Sales and Service
I bought my jeep 2022 new here 9 months ago. Great salesman and office staff. Today I called trying to get in for service bc I couldn't get my bright lights to stay on. Living north of th 45th parallel in the woods and wintery conditions brights are a necessity. They couldn't get me in til Monday (it's Friday at 4:45) but Scott in their service department walked me through a few things and we got them working. So grateful! 5/5☆
5 out of 5 stars for Sales and Service
I bought my jeep 2022 new here 9 months ago. Great salesman and office staff. Today I called trying to get in for service bc I couldn't get my bright lights to stay on. Living north of th 45th parallel in the woods and wintery conditions brights are a necessity. They couldn't get me in til Monday (it's Friday at 4:45) but Scott in their service department walked me through a few things and we got them working. So grateful! 5/5☆
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stopped in after shopping in Manistee with a sudden loss...
Stopped in after shopping in Manistee with a sudden loss of tire pressure. A salesman named Lou jumped on it right away himself, adjusted all my tire pressures and had me on my way in minutes! Thank you Lou!!
Stopped in after shopping in Manistee with a sudden loss...
Stopped in after shopping in Manistee with a sudden loss of tire pressure. A salesman named Lou jumped on it right away himself, adjusted all my tire pressures and had me on my way in minutes! Thank you Lou!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. I will pass this on to Lou. If you need anything we are here for you.
My husband and I went to Watson's in Manistee to...
My husband and I went to Watson's in Manistee to purchase a new Jeep. I have never been treated so well, felt like buying a vehicle from family. Professional yet humble. A+ and 5 star. Sincerely Lisa and Allen Eichmeier
My husband and I went to Watson's in Manistee to...
My husband and I went to Watson's in Manistee to purchase a new Jeep. I have never been treated so well, felt like buying a vehicle from family. Professional yet humble. A+ and 5 star. Sincerely Lisa and Allen Eichmeier
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Attitude and Arrogance
We tried to work with Brant but started getting "attitude" when we weren't going to make a decision right away. We decided to wait 6 months till we could save up more than $4000 for down payment. And we weren't pleased with the price/payments that we were given. He ended up sending me a text that said he didn't like doing his job for someone else because someone had contacted them about a dealer exchange for a truck we had looked at...and it wasn't even for us!! WE WILL NEVER REFER ANYONE TO THIS DEALERSHIP!!!!!
Attitude and Arrogance
We tried to work with Brant but started getting "attitude" when we weren't going to make a decision right away. We decided to wait 6 months till we could save up more than $4000 for down payment. And we weren't pleased with the price/payments that we were given. He ended up sending me a text that said he didn't like doing his job for someone else because someone had contacted them about a dealer exchange for a truck we had looked at...and it wasn't even for us!! WE WILL NEVER REFER ANYONE TO THIS DEALERSHIP!!!!!
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Five star service. Watsons is always very accommodating....
Five star service. Watsons is always very accommodating. All employees are kind and personable. I appreciate all they do and thank you for always putting your customers first.
Five star service. Watsons is always very accommodating....
Five star service. Watsons is always very accommodating. All employees are kind and personable. I appreciate all they do and thank you for always putting your customers first.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service. Friendly and very apologetic...
Excellent customer service. Friendly and very apologetic for a small glitch that occurred when ordering my snow tires. It is wonderful to see that all Watson locations are the best.
Excellent customer service. Friendly and very apologetic...
Excellent customer service. Friendly and very apologetic for a small glitch that occurred when ordering my snow tires. It is wonderful to see that all Watson locations are the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair