Watson's Manistee Chrysler

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(21 reviews)
Visit Watson's Manistee Chrysler
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 7:30am–2:00am
Sunday Closed Closed

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New (888) 831-2038 (888) 831-2038
Used (866) 485-3698 (866) 485-3698
Service (866) 983-8614 (866) 983-8614

Inventory

See all 99 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2020.
If you're looking for a well-stocked inventory of new and pre-owned vehicles by Chrysler Dodge and Jeep you've come to the right place! At Watson's Manistee Chrysler the qualified sales service and financial staff members strive for 100% customer satisfaction. You should always leave our dealership satisfied with your experience. Stop by our 208 Parkdale Avenue and we'll take care of your automotive needs!

Service center

Phone number (866) 983-8614

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–2:00am
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(21 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Nice hometown dealer.

Nice hometown dealer. Went in for a routine oil change only to find out oil pan was cracked. Part was back-orders from Mopar but they did their best with follow-up until it finally arrived. Replaced part very quickly with amazing customer service. We’ll be back! Thanks so much!

5.0

Nice hometown dealer.

Nice hometown dealer. Went in for a routine oil change only to find out oil pan was cracked. Part was back-orders from Mopar but they did their best with follow-up until it finally arrived. Replaced part very quickly with amazing customer service. We’ll be back! Thanks so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Ryan Fennell an Jason Streeter made my resent purchase of

Ryan Fennell an Jason Streeter made my resent purchase of a 2010 Ford F-150 enjoyable with both of they're friendly and professional demeanor.

5.0

Ryan Fennell an Jason Streeter made my resent purchase of

Ryan Fennell an Jason Streeter made my resent purchase of a 2010 Ford F-150 enjoyable with both of they're friendly and professional demeanor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

Service department is extremely disorganized and

Service department is extremely disorganized and uninvolved. Just getting a somewhat straight answer resembles an interrogation.

1.0

Service department is extremely disorganized and

Service department is extremely disorganized and uninvolved. Just getting a somewhat straight answer resembles an interrogation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

5 out of 5 stars for Sales and Service

I bought my jeep 2022 new here 9 months ago. Great salesman and office staff. Today I called trying to get in for service bc I couldn't get my bright lights to stay on. Living north of th 45th parallel in the woods and wintery conditions brights are a necessity. They couldn't get me in til Monday (it's Friday at 4:45) but Scott in their service department walked me through a few things and we got them working. So grateful! 5/5☆

5.0

5 out of 5 stars for Sales and Service

I bought my jeep 2022 new here 9 months ago. Great salesman and office staff. Today I called trying to get in for service bc I couldn't get my bright lights to stay on. Living north of th 45th parallel in the woods and wintery conditions brights are a necessity. They couldn't get me in til Monday (it's Friday at 4:45) but Scott in their service department walked me through a few things and we got them working. So grateful! 5/5☆

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Stopped in after shopping in Manistee with a sudden loss...

Stopped in after shopping in Manistee with a sudden loss of tire pressure. A salesman named Lou jumped on it right away himself, adjusted all my tire pressures and had me on my way in minutes! Thank you Lou!!

5.0

Stopped in after shopping in Manistee with a sudden loss...

Stopped in after shopping in Manistee with a sudden loss of tire pressure. A salesman named Lou jumped on it right away himself, adjusted all my tire pressures and had me on my way in minutes! Thank you Lou!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. I will pass this on to Lou. If you need anything we are here for you.

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5.0

My husband and I went to Watson's in Manistee to...

My husband and I went to Watson's in Manistee to purchase a new Jeep. I have never been treated so well, felt like buying a vehicle from family. Professional yet humble. A+ and 5 star. Sincerely Lisa and Allen Eichmeier

5.0

My husband and I went to Watson's in Manistee to...

My husband and I went to Watson's in Manistee to purchase a new Jeep. I have never been treated so well, felt like buying a vehicle from family. Professional yet humble. A+ and 5 star. Sincerely Lisa and Allen Eichmeier

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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2.0

Attitude and Arrogance

We tried to work with Brant but started getting "attitude" when we weren't going to make a decision right away. We decided to wait 6 months till we could save up more than $4000 for down payment. And we weren't pleased with the price/payments that we were given. He ended up sending me a text that said he didn't like doing his job for someone else because someone had contacted them about a dealer exchange for a truck we had looked at...and it wasn't even for us!! WE WILL NEVER REFER ANYONE TO THIS DEALERSHIP!!!!!

2.0

Attitude and Arrogance

We tried to work with Brant but started getting "attitude" when we weren't going to make a decision right away. We decided to wait 6 months till we could save up more than $4000 for down payment. And we weren't pleased with the price/payments that we were given. He ended up sending me a text that said he didn't like doing his job for someone else because someone had contacted them about a dealer exchange for a truck we had looked at...and it wasn't even for us!! WE WILL NEVER REFER ANYONE TO THIS DEALERSHIP!!!!!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Five star service. Watsons is always very accommodating....

Five star service. Watsons is always very accommodating. All employees are kind and personable. I appreciate all they do and thank you for always putting your customers first.

5.0

Five star service. Watsons is always very accommodating....

Five star service. Watsons is always very accommodating. All employees are kind and personable. I appreciate all they do and thank you for always putting your customers first.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Excellent customer service. Friendly and very apologetic...

Excellent customer service. Friendly and very apologetic for a small glitch that occurred when ordering my snow tires. It is wonderful to see that all Watson locations are the best.

5.0

Excellent customer service. Friendly and very apologetic...

Excellent customer service. Friendly and very apologetic for a small glitch that occurred when ordering my snow tires. It is wonderful to see that all Watson locations are the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Ryan, Charlie, and Jason were friendly and it was easy to...

Ryan, Charlie, and Jason were friendly and it was easy to work with them. They met my expectations and it is nice to work with a local dealer.

5.0

Ryan, Charlie, and Jason were friendly and it was easy to...

Ryan, Charlie, and Jason were friendly and it was easy to work with them. They met my expectations and it is nice to work with a local dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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