Reviews
Write a reviewMy experience with the team was great,it's with my
My experience with the team was great,it's with my insurance company that sucked.
My experience with the team was great,it's with my
My experience with the team was great,it's with my insurance company that sucked.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I have had great service since buying my jeep in 2021.
I have had great service since buying my jeep in 2021. Always happy to see us developing a great relationship with the staff.
I have had great service since buying my jeep in 2021.
I have had great service since buying my jeep in 2021. Always happy to see us developing a great relationship with the staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Exceptional Service start to finish.
Exceptional Service start to finish. This is our second lease wouldn’t think of shopping else were.
Exceptional Service start to finish.
Exceptional Service start to finish. This is our second lease wouldn’t think of shopping else were.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Everyone was super helpful and accommodating!
Everyone was super helpful and accommodating! The process was quick and easy and I was very happy with the service!
Everyone was super helpful and accommodating!
Everyone was super helpful and accommodating! The process was quick and easy and I was very happy with the service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy to hear you found our service quick and easy at Watson's Manistee Chrysler Dodge Jeep Ram! We appreciate your kind words.
Nice hometown dealer.
Nice hometown dealer. Went in for a routine oil change only to find out oil pan was cracked. Part was back-orders from Mopar but they did their best with follow-up until it finally arrived. Replaced part very quickly with amazing customer service. We’ll be back! Thanks so much!
Nice hometown dealer.
Nice hometown dealer. Went in for a routine oil change only to find out oil pan was cracked. Part was back-orders from Mopar but they did their best with follow-up until it finally arrived. Replaced part very quickly with amazing customer service. We’ll be back! Thanks so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ryan Fennell an Jason Streeter made my resent purchase of
Ryan Fennell an Jason Streeter made my resent purchase of a 2010 Ford F-150 enjoyable with both of they're friendly and professional demeanor.
Ryan Fennell an Jason Streeter made my resent purchase of
Ryan Fennell an Jason Streeter made my resent purchase of a 2010 Ford F-150 enjoyable with both of they're friendly and professional demeanor.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service department is extremely disorganized and
Service department is extremely disorganized and uninvolved. Just getting a somewhat straight answer resembles an interrogation.
Service department is extremely disorganized and
Service department is extremely disorganized and uninvolved. Just getting a somewhat straight answer resembles an interrogation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
5 out of 5 stars for Sales and Service
I bought my jeep 2022 new here 9 months ago. Great salesman and office staff. Today I called trying to get in for service bc I couldn't get my bright lights to stay on. Living north of th 45th parallel in the woods and wintery conditions brights are a necessity. They couldn't get me in til Monday (it's Friday at 4:45) but Scott in their service department walked me through a few things and we got them working. So grateful! 5/5☆
5 out of 5 stars for Sales and Service
I bought my jeep 2022 new here 9 months ago. Great salesman and office staff. Today I called trying to get in for service bc I couldn't get my bright lights to stay on. Living north of th 45th parallel in the woods and wintery conditions brights are a necessity. They couldn't get me in til Monday (it's Friday at 4:45) but Scott in their service department walked me through a few things and we got them working. So grateful! 5/5☆
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stopped in after shopping in Manistee with a sudden loss...
Stopped in after shopping in Manistee with a sudden loss of tire pressure. A salesman named Lou jumped on it right away himself, adjusted all my tire pressures and had me on my way in minutes! Thank you Lou!!
Stopped in after shopping in Manistee with a sudden loss...
Stopped in after shopping in Manistee with a sudden loss of tire pressure. A salesman named Lou jumped on it right away himself, adjusted all my tire pressures and had me on my way in minutes! Thank you Lou!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. I will pass this on to Lou. If you need anything we are here for you.
My husband and I went to Watson's in Manistee to...
My husband and I went to Watson's in Manistee to purchase a new Jeep. I have never been treated so well, felt like buying a vehicle from family. Professional yet humble. A+ and 5 star. Sincerely Lisa and Allen Eichmeier
My husband and I went to Watson's in Manistee to...
My husband and I went to Watson's in Manistee to purchase a new Jeep. I have never been treated so well, felt like buying a vehicle from family. Professional yet humble. A+ and 5 star. Sincerely Lisa and Allen Eichmeier
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car