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Zumbrota Ford

(4,648 reviews)
Sales hours: 8:30am to 5:00pm
Service hours: 7:30am to 3:30pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–7:00pm
Tuesday 8:30am–6:00pm 7:30am–7:00pm
Wednesday 8:30am–6:00pm 7:30am–7:00pm
Thursday 8:30am–8:00pm 7:30am–7:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2024 state dealer award
View 21 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(4,648 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great dealership !

Great dealership !! Would recommend to friends and family !! Go Ask for Zay !! Dealer for the people

Great dealership !

Great dealership !! Would recommend to friends and family !! Go Ask for Zay !! Dealer for the people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Would not buy a vehicle, bring a vehicle here for any

Would not buy a vehicle, bring a vehicle here for any service or trust this business in any capacity. Predatory practices and untrustworthy. Lacking transparency and common sense. Don't let their offer to pick your vehicle up trick you into going here for any service. We wanted an oil change and got a bill for almost 500 with shop charges that were not communicated until after things were done. First they tried to blame the customers and miscommunication, then tried to share a recording oof a phone conversation - which did not have any mention of the additional charges - then tried to justify it through an email that doesn't require any acceptance.

Would not buy a vehicle, bring a vehicle here for any

Would not buy a vehicle, bring a vehicle here for any service or trust this business in any capacity. Predatory practices and untrustworthy. Lacking transparency and common sense. Don't let their offer to pick your vehicle up trick you into going here for any service. We wanted an oil change and got a bill for almost 500 with shop charges that were not communicated until after things were done. First they tried to blame the customers and miscommunication, then tried to share a recording oof a phone conversation - which did not have any mention of the additional charges - then tried to justify it through an email that doesn't require any acceptance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I worked with Aaron Beyer and he was great He listed to

I worked with Aaron Beyer and he was great He listed to what I was looking for and helped me find the right vehicle within my budget. It was quick and easy.

I worked with Aaron Beyer and he was great He listed to

I worked with Aaron Beyer and he was great He listed to what I was looking for and helped me find the right vehicle within my budget. It was quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are happy to hear that Aaron helped you find the right vehicle!! Congratulations!

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Buying my 2021 Ford F-150 from Zumbrota Ford was quick

Buying my 2021 Ford F-150 from Zumbrota Ford was quick and seamless. Coleman was fantastic—knowledgeable about the F-Series, patient, and never pushy. He took the time to find the perfect truck with the features I wanted and the Zumbrota team helped secure the best rates. Highly recommend Coleman and Zumbrota Ford! Thank you Zumbrota Ford!

Buying my 2021 Ford F-150 from Zumbrota Ford was quick

Buying my 2021 Ford F-150 from Zumbrota Ford was quick and seamless. Coleman was fantastic—knowledgeable about the F-Series, patient, and never pushy. He took the time to find the perfect truck with the features I wanted and the Zumbrota team helped secure the best rates. Highly recommend Coleman and Zumbrota Ford! Thank you Zumbrota Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Congratulations Josh! We are so happy for you and thankful you allowed us to be part of finding you the perfect new F-150!!

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Excellent customer service.

Excellent customer service. Very knowledgeable salesperson, with a great personality. It was an overall excellent experience., I would highly recommend them.

Excellent customer service.

Excellent customer service. Very knowledgeable salesperson, with a great personality. It was an overall excellent experience., I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5-star review of Zumbrota Ford! We’re thrilled to hear about your positive experience with us. Providing exceptional service and ensuring our customers leave happy is always our top priority. We look forward to serving you again, whether it’s for your next vehicle purchase or a service visit. Thank you for choosing Zumbrota Ford—we truly appreciate your business!

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DO NOT BUY A CAR FROM ZUMBROTA FORD!

DO NOT BUY A CAR FROM ZUMBROTA FORD! They sold me a vehicle with a rusted frame that they knew about, and it's completely unsafe to drive. Adam, their sales manager, told me 'too bad' and refused to help me. Save your money and go somewhere that won't take advantage of you!

DO NOT BUY A CAR FROM ZUMBROTA FORD!

DO NOT BUY A CAR FROM ZUMBROTA FORD! They sold me a vehicle with a rusted frame that they knew about, and it's completely unsafe to drive. Adam, their sales manager, told me 'too bad' and refused to help me. Save your money and go somewhere that won't take advantage of you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Big Thanks To Josh Hein, JoDamian, And The Service Team!

Big Thanks To Josh Hein, JoDamian, And The Service Team!! I Had Issues With My Car And I Called Josh. He Was Able To Get Me An Appoitment The Next Day! JoDamian Was Very Transparent And Upfront About Cost And Repair. He Broke Down All Of The Estimates And Answered All Of My Questions. The Service Team Also Did A Great Job Fixing My Car! Very Happy With My Service!

Big Thanks To Josh Hein, JoDamian, And The Service Team!

Big Thanks To Josh Hein, JoDamian, And The Service Team!! I Had Issues With My Car And I Called Josh. He Was Able To Get Me An Appoitment The Next Day! JoDamian Was Very Transparent And Upfront About Cost And Repair. He Broke Down All Of The Estimates And Answered All Of My Questions. The Service Team Also Did A Great Job Fixing My Car! Very Happy With My Service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Isaiah was great to work with, I sat there for hours to

Isaiah was great to work with, I sat there for hours to find out I was denied, contacted him the next day and he had me back here within hours and was able to pull something off so I could walk away with a new to me vehicle 😊

Isaiah was great to work with, I sat there for hours to

Isaiah was great to work with, I sat there for hours to find out I was denied, contacted him the next day and he had me back here within hours and was able to pull something off so I could walk away with a new to me vehicle 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Coleman Brooke is a fantastic solutions provider!

Coleman Brooke is a fantastic solutions provider! He works so hard to get the best for each person! Zumbrota Ford is definitely the place to get your vehicles! They provide options and help based on your needs! Warm atmosphere and no pressure!!! Huge Thank you to Coleman, Kristen and Kelly for getting me into my new ride today!

Coleman Brooke is a fantastic solutions provider!

Coleman Brooke is a fantastic solutions provider! He works so hard to get the best for each person! Zumbrota Ford is definitely the place to get your vehicles! They provide options and help based on your needs! Warm atmosphere and no pressure!!! Huge Thank you to Coleman, Kristen and Kelly for getting me into my new ride today!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Paula, for your amazing 5-star review! 🌟 We’re so glad you’re loving your new vehicle. It was a pleasure working with you again, and we truly appreciate your continued trust in Zumbrota Ford. If you ever have any questions about your new ride or need assistance, don’t hesitate to reach out. We look forward to seeing you again down the road! Thank you for choosing Zumbrota Ford!

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Coleman Brooke was very knowledgeable and helped me stay

Coleman Brooke was very knowledgeable and helped me stay within my budget. I love my new car! A truly hassle-free experience!

Coleman Brooke was very knowledgeable and helped me stay

Coleman Brooke was very knowledgeable and helped me stay within my budget. I love my new car! A truly hassle-free experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review of Zumbrota Ford! We're thrilled you had a great experience. Your support means the world to us, and we’re here for all your automotive needs. Thanks for choosing Zumbrota Ford—Your Dealer For The People!

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