Reviews
Write a reviewGreat Experience
Rob was very helpful and found me a car right away. He was also able to help me with longer-term vehicle planning for my business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Eric, thanks for your awesome review! I'm very happy to hear that Rob was of such great help to you. Please let us know if there's anything else we can do for you. Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net
Customer Service
The ability to get a good fair deal in an appropriate amount of time. The customer service is second to none.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christopher, we appreciate you for letting others know about your experience at Crosstown Motors. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net
Always accomodating
Your group is always very accommodating for me. From scheduled visits to pop ins....always very satisfied. Easy in and out
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thomas, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is satisfied with the experience. We look forward to working with you again! Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net
Inspection for my Jeep
The service advisors are the best. Always helpful and keep you in the loop. Happy to have this dealership work on my car and truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, we appreciate your kind words. Thank you for continually choosing Crosstown Motors for your vehicle needs. Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net
Good people to deal with
Nice people to deal with, good service,nice waiting room. Service done in a short period of time. Every thing was fine.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bryan, thank you so much for taking the time to share your feedback with us. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net
great service very friendly
Had a service and it was prompt and timely. Very friendly customer relations. Easy to work with This is our second vehicle purchased through this location and have been happy with everything that has been done to both vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net
Routine Oil Changed and Tire Rotation
Good service and prompt. Have dealt with this agency for 18 years. Have leased and purchased many cars from them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Philip, you have been doing business with Crosstown Motors for years and your review about us is truly appreciated. We will continue the great service that you have been used to for years. Take care and happy trails. Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net
Very happy customer
Knowledgeable and helpful sales person, and the finance guy was nice as well. Drove off the lot with the vehicle I wanted. No complaints!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stephanie, thank you for the great review. Please come visit us if you need anything else, be it service or sales. Best, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net
Perfect auto purchase experience
Very , very smooth and straight forward. Steve was patient and I liked is can do attitude.This started deal started back in April , but yesterday we picked up right where we left off and Voila, done !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review. We are pleased to hear that Steve was able to provide an efficient and overall positive experience. Sincerely, Tom Ritchotte General Manager TRitchotte@crosstownmotors.net
Great buying experiance / Super service
So happy with the deal on my new truck, I really did my homework. When I was ready to negotiate price , i didnt have to..!!! done deal ! Every time I have been in for service it has been fast and efficiant and no hidden charges
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair