Reviews
Write a reviewGreat Online Buying Experience
I called Randy Solberg after seeing that they had a new RAM TRX online. It was exactly what I was looking for and the price was better than everyone else in the country. Communication with Randy was great throughout the entire process and he gave me a great tutorial on the truck's technology. Wade was great to work with on the financing. The truck was fully detailed, fueled-up, and ready to go when I arrived. The also gave me a nice discount on some running boards they installed. This is a great old fashioned dealership that made buying online pleasurable and stress-free! The most important part is there were no surprises! They followed through with everything they said they would.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Get price quotes elsewhere
If your vehicle is outside the warranty window and you have to pay for your own repairs do not go here. I was given a estimate of over $500 for a repair and asked why it was so much for what i thought to be a fairly simple repair. I then called 3 other repair shops in town(non-dealership repair shops) and they all laughed when i told them how much Johnson's wanted to charge me. I ended up getting my repairs done for $270 and all is good. These big dealers rip you off so they can afford to pay the salaries of all the excess employee's they have sitting around by a computer answering phones. While the joe blow corner repair shop does the same quality work for half the price
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service
We purchased our Jeep Compass from the dealership and received excellent service. Randy and Derek were great to work with and did not push us into anything. There were not a ton of added fees like some dealers and they explained everything to us and were up front with all the details.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was like family
My husband and I were shopping for a used vehicle for our growing family. Everyone was very friendly and I felt like they were honest good hearted people. They really helped us meet our needs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying a used vehicle
Julie was an excellent sales representative to work with. She was thorough and patient through the whole process from start to finish. She made us feel like family while we decided which direction we wanted to proceed in. This dealership has a small town, family feel in today's busy world that we really appreciated! You are treated as people not numbers, each transaction for vehicles we have had there has been very successful and long lasting. Derrick was also very helpful and thorough in concluding our final paper work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Small dealership, huge satisfaction
Was given a heads up on the quality of this dealership by my wife's cousin. Decided to see for myself and was very impressed by the saleslady (Julie) the service manager (Ryan) and Dereck who wrote the deal. The amount they gave me for my trade was $2,500 bucks more than V & H offered. The truck was discounted to invoice and then the rebates took the truck down to an insane price. Could not pass this up and cut my truck note in half. This will be the third Ram truck I have purchased and have not had a problem with any of them. Great truck - Great dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chrysler 300 purchase.
Very professional and friendly. We got through the process in a very timely manner.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Johnson and Sons-Wisconsin Rapids, WI
I purchased a 2007 Hummer H3 on March 3, 2017 with Julie. Julie made us feel so comfortable and didn't pressure us into anything. She even played with my 2 year old while we worked on financing!! She went above and beyond to make this process as easy as possible. The vehicle was clean and in near perfect condition. Everyone there was incredibly helpful and professional. It's safe to say we are customers for life! Thanks to everyone at Johnson and Sons who made this a truly great car buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Dealer in Rapids
This was the best car buying experience I have ever experienced. Everyone was professional and "Jewels" is the best sales person ever!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Best Dealer Anywhere!!!!!!!!!
Look... the PEOPLE at Johnson Jeep in Wisconsin Rapids are true professionals in every way! They got us a GREAT deal on our 2016 Renegade (from Julie the awesome Sales Rep!). Chad is a very helpful Sales Rep too. They gave us a GREAT deal on our trade-in (21010 Dodge Challenger R/T from Chuck, the Owner!) and they were all extremely nice and genuine people!!! By the way... they also got us a GREAT financing deal from Derek (the Finance Manager)!! They are the best! This is my 8th Jeep and my second one from this dealership (a Jeep Liberty in 2009). And by the way again... their Service Manager (Daryl? Is awesome too!)! This awesome dealership gives us the best Jeep buying experience time and time again!!! Wow! We love this little truck!!! And we love Johnson Jeep!!! Now that’s how you conduct a professional business! Wow…I trust them all the way! Buy from them!!! You will be amazed at what a deal you get along with great service and follow up professionalism. They set the example for others to follow. Thank for your ear. Whew…
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car