Roberson Albany Ford

I just bought the 2022 Maverick that the dealership had helped me order. Best car buying experience I have had since I bought my first new car in 1986. Very straight forward, no games. They valued our time and we were in and out within an hour.

Our 2021 F350 had a serious issue with the DEF system and shut down. Made it to The dealership. Turned out to be a NOX sensor. Bod the mechanic and Steve in service were amazing. Got the part and we were on the road in 24 hours. With everything going on I figured we would have been stranded a week. Very professional people working at this dealer. Thank you!

I take all my cars to Roberson Albany Ford. The Service Dept. strives to make sure every customer is happy with all service needs. Thank you Steve for all your help

Thought the whole team was great. Zach was awesome, and worked hard to see we drove home in a new vehicle. Sales manager, worked his magic to see that numbers would work for us. Finance manager was polite, and very efficient. Great team!! Great experience!!

Willing to work with me no matter my credit rating. They went above and beyond by letting me take the car to drive while getting me financed. I will recommend my co-workers and friends and family.

The Roberson service department team is dependable and reliable. They don't "up-sell" or suggest things that aren't necessary. They use quality parts. They discuss what is listed on the service report.

Fast service, kept me posted on what was going on all along the way. Very helpful and gave me an accurate analysis of what was happening inside my motor. Very friendly, very courteous and good shuttle service.

courteous employees - good service - not too thrilled with using Lyft instead of the shuttle but it was all ok. I appreciate the transportation.

I liked the courtesy and professionalism of the service department “Ryan.” They seemed to really care about my vehicle without trying to sell me a bunch of unnecessary things. Interesting note: I bought my truck nearly three years ago and I only saw one new employee in service and sales. That says allot about a company to me. Versus a different dealership I go to for a different vehicle that has nearly gutted the service debt of years long employees plus mechanic with years of employment left. As I sat in the waiting area my past salesman “Mike” came over and visited with me and others made were very friendly as they walked by.

They make the appointments easy. No wait, and the gentlemen always have a nice attitude. Every department I've dealt with is this way.