Read reviews that mention:
Thought the whole team was great. Zach was awesome, and worked hard to see we drove home in a new vehicle. Sales manager, worked his magic to see that... numbers would work for us. Finance manager was polite, and very efficient. Great team!! Great experience!!
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share ...your comments with our team and we look forward to working with you again down the road. Best, TJ Nesbitt | Sales Manager | 541-926-5555 | firstname.lastname@example.org
Willing to work with me no matter my credit rating. They went above and beyond by letting me take the car to drive while getting me financed. I will recommend... my co-workers and friends and family.
Thank you for your wonderful feedback, Amber. We always strive to meet the needs of our customers no matter the situation. Best, TJ Nesbitt | Sales M...anager | 541-926-5555 | email@example.com
The Roberson service department team is dependable and reliable. They don't "up-sell" or suggest things that aren't necessary. They use quality parts.... They discuss what is listed on the service report.
Susan, thanks for leaving this wonderful feedback! We appreciate your business and look forward to seeing you again in the future. Have a great day! ...Sincerely, Tracy Hempel | Service Manager | firstname.lastname@example.org
Fast service, kept me posted on what was going on all along the way. Very helpful and gave me an accurate analysis of what was happening inside my motor.... Very friendly, very courteous and good shuttle service.
Thank you for the great review, Wilbur. Please come visit us if you need anything else, be it service or sales. Sincerely, Tracy Hempel | Service Man...ager | email@example.com
courteous employees - good service - not too thrilled with using Lyft instead of the shuttle but it was all ok. I appreciate the transportation.
We appreciate the kind words, Shirley. We look forward to seeing you again in the future! Sincerely, Tracy Hempel | Service Manager | tracy@robersona...lbanyford.com
I liked the courtesy and professionalism of the service department “Ryan.” They seemed to really care about my vehicle without trying to sell me a bunch... of unnecessary things. Interesting note: I bought my truck nearly three years ago and I only saw one new employee in service and sales. That says allot about a company to me. Versus a different dealership I go to for a different vehicle that has nearly gutted the service debt of years long employees plus mechanic with years of employment left. As I sat in the waiting area my past salesman “Mike” came over and visited with me and others made were very friendly as they walked by.
Thank you for this amazing review, Bob! We really appreciate your business. Sincerely, Tracy Hempel | Service Manager | firstname.lastname@example.org
They make the appointments easy. No wait, and the gentlemen always have a nice attitude. Every department I've dealt with is this way.
Kelly, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will... share your comments with our team and we look forward to working with you again down the road. Sincerely, Tracy Hempel | Service Manager | email@example.com
Ryan and Adam in the service department are always very helpful, friendly, professional and a pleasure to deal with. We always feel like our vehicle is... in good hands with the employees at Roberson's Albany Ford. This is for an oil change.
Sherri, thanks for the wonderful review of your recent visit to our dealership. It was truly a pleasure working with you. Sincerely, Tracy Hempel | S...ervice Manager | firstname.lastname@example.org
Courteous staff. Quick service. Reasonable prices in the Service Department. We have also purchased several vehicles here with great experiences.
Craig, thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer ser...vice and we're glad that our team made such a great impression on you. Best, TJ Nesbitt | Sales Manager | 541-926-5555 | email@example.com
Very helpful and fast service. Like the reminders for service. Have done many cars with them. I recommend the to my friends
We cannot thank you enough for your wonderful review of Roberson Albany Ford and for your referrals and recommendation! It was a pleasure to assist yo...u and please let us know when we can do so again! Sincerely, Tracy Hempel | Service Manager | firstname.lastname@example.org