Osseo Ford Sales & Service

4.8 out of 5 4.8
Rectangle 48
Sales
Service Closed

Osseo Ford Sales & Service Hours

Sales

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2008

On behalf of our entire staff, we would like to welcome you and thank you for visiting Osseo Ford. We offer superior sal

...

es and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you.

"You will Feel AT Home"

Service

Oil, Filter Change

$19.95 and up*

Tire Rotation

$11

Car Wash

Complimentary

Oil, Filter Change (Premium)

$39.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
143 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 2.0 out of 5
    February 16, 2020

    Tried emailing dealer 3 times with no response. Gentleman who answered phone on weekend was extremely lethargic and low energy. Will be looking elsewhere... in the future.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brian, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us... and would like the opportunity to try and make this right with you, if we still can. Please give us a call at (715) 597-3185 and we will do our best to make this better. We hope to hear from you soon.

  • 5.0 out of 5
    January 22, 2020

    I let them know what vehicle I was interested in and they made sure that the mechanics had gone through every inch before I came in. Super easy buying... experience and great quality used vehicles.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kayla, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Saf...e travels!

  • April 21, 2012

    Great people to work with and they care about what you are looking for and help to find it. Also, easy buying with no pressure.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    6 people out of 6 found this review helpful. Did you?
  • 5.0 out of 5
    January 10, 2020

    They have always gone above and b beyond for me. I have been a customer for 15 years>

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 3, 2020

    VERY HAPPY JEFF WAS VERY HELPFULL MY TRUCK CAME IN I LESS TIME THAN I WAS TOLD AND BACK OUT

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 23, 2019

    I was very satisfied with the excellent service I received in buying the explorer.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 6, 2018

    I just purchased a used Ford Explorer from Osseo Ford. The salesman was very knowledgable and friendly. I had tons of questions and he patiently answered... all of them!! Everyone I meet with at the dealership treated me upmost respect and made the experience enjoyable! Osseo Ford rocks!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, w...e will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    February 9, 2018

    Very helpful and responsive via email rather. Made the purchase of my vehicle very smooth and no pushy sales pitches. Very upfront regarding vehicle... and repairs

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 29, 2017

    The awesome service department saved our trip. Early Monday morning, the service department opened up early and fixed our car's thermostat housing. The... repair was done quickly, efficiently, and smoothly. I definitely recommend these guys. Steve, Jason and Chris were fantastic!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 27, 2017

    I very rarely take the time to write a review but had an exceptional experience at Osseo Ford (again!). I just purchased a new 2016 Ford Explorer and the... whole treatment we received was first class and painless... If your looking to get a fair trade on your vehicle and purchase a new/used vehicle at a fair price and get through the whole process in record time, Osseo Ford is where you need to go. Everyone is friendly and will bend over backwards to make it a good experience. This was a repeat of the experience I had last fall when buying a used F-150. I will always go to Osseo Ford!

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    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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