Reviews
Write a reviewTook a ford escape in to ts &s got xxxxx on repair and
Took a ford escape in to ts &s got xxxxx on repair and is still broken and unsafe to drive 2/28/2025
Took a ford escape in to ts &s got xxxxx on repair and
Took a ford escape in to ts &s got xxxxx on repair and is still broken and unsafe to drive 2/28/2025
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pays attention to detail, goes above and beyond
Would highly recommend going to Jamal at TS&S Ford of Madras, OR. He helped me get a car 9 months ago and finally was able to upgrade to a new one 9 months later into something I loved. When I say most people don’t go above and beyond for their customers he definitely does! He knew the car I got 9 months ago was something I needed at the time but knew that I wanted something bigger for my growing family and he just did that today. He went out of his way to shoot me message asking if I’d be interested in this new car even though he knew I had just purchase one. I got the car I wanted and love so definitely satisfied with new purchase and him knowing exactly what I wanted. He pays attention to his customers and goes above and beyond to make it happen for you. So next time your there, stop in and ask for Jamal to help with you with finding a perfect car just for you!
Pays attention to detail, goes above and beyond
Would highly recommend going to Jamal at TS&S Ford of Madras, OR. He helped me get a car 9 months ago and finally was able to upgrade to a new one 9 months later into something I loved. When I say most people don’t go above and beyond for their customers he definitely does! He knew the car I got 9 months ago was something I needed at the time but knew that I wanted something bigger for my growing family and he just did that today. He went out of his way to shoot me message asking if I’d be interested in this new car even though he knew I had just purchase one. I got the car I wanted and love so definitely satisfied with new purchase and him knowing exactly what I wanted. He pays attention to his customers and goes above and beyond to make it happen for you. So next time your there, stop in and ask for Jamal to help with you with finding a perfect car just for you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Repaired my Expedition
They repaired my vehicle properly and gave me a appreciation discount. They were friendly and nice. :) They has a nice waiting area with WiFi.
Repaired my Expedition
They repaired my vehicle properly and gave me a appreciation discount. They were friendly and nice. :) They has a nice waiting area with WiFi.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford Focus
Excellent, Dave took his time and showed me everything. Everyone at this dealership is so nice �� Thumbs-up for Ford.
Ford Focus
Excellent, Dave took his time and showed me everything. Everyone at this dealership is so nice �� Thumbs-up for Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steve Hodges
Jake Thomas and his staff did everything that we could ask of them and were very customer oriented and we did not any feel pressure to purchase. They delivered what they promised!
Steve Hodges
Jake Thomas and his staff did everything that we could ask of them and were very customer oriented and we did not any feel pressure to purchase. They delivered what they promised!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
TS&S Ford, Madras Oregon, review
I was treated like a friend or neighbor. All personnel at this dealership were friendly and helpful. The service was completed on time and the costs of the service was very reasonable.
TS&S Ford, Madras Oregon, review
I was treated like a friend or neighbor. All personnel at this dealership were friendly and helpful. The service was completed on time and the costs of the service was very reasonable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
FORD EXCURSION """ KIDOS LOVE THE SPACE """
,,,,SO I WENT TO T & S S FORD IN MADRAS OREGON AND WAS TREATED WITH THE MOST KIND HEARTED SERVICE...THEY UNDERSTOOD MY NEEDS AND HELP OUT OUR FAMILY,,,,, SO I WOULD LIKE TO LET PEOPLE KNOW GO SEE THEM WHEN YOU NEED A ,,THEY LISTEN AND HELP OUT WITH NO PRESSURE ,,,,TO YOU NEED THIS CAR..
FORD EXCURSION """ KIDOS LOVE THE SPACE """
,,,,SO I WENT TO T & S S FORD IN MADRAS OREGON AND WAS TREATED WITH THE MOST KIND HEARTED SERVICE...THEY UNDERSTOOD MY NEEDS AND HELP OUT OUR FAMILY,,,,, SO I WOULD LIKE TO LET PEOPLE KNOW GO SEE THEM WHEN YOU NEED A ,,THEY LISTEN AND HELP OUT WITH NO PRESSURE ,,,,TO YOU NEED THIS CAR..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
servicing
oil change and requested other service. Timely service and attention
servicing
oil change and requested other service. Timely service and attention
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service with a smile
They did a great job of servicing my car and even washed it!
Service with a smile
They did a great job of servicing my car and even washed it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
oil change
my truck had issues during and oil (transmission) change and they took great care of it
oil change
my truck had issues during and oil (transmission) change and they took great care of it
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase