Happy New Car Owner
My entire experience shopping for my new (used) car was a pleasure! Trey Wood was the salesman that assisted me, he answered all my questions, and was helpful in showing me the many features my car has. No pressure at all, only a comfortable, informative conversation. Thank you Trey Wood and Albany Chrysler Dodge Jeep Ram Hyundai !!!
dont know what they are doing
Took vehicle in to have TPMS troubleshot- they performed the computer test and stated I needed a new control module $ 825.00 I authorized repair three days later they called and said it was still showing errors and I needed a brake booster another $657.00. They have had the car for two weeks and thing still isn't fixed. I will update this review after I file complaint with State Consumers Affairs Division.
Service and repair for my car
I want to thank Fred Branch for his kindness and help during my visit at the service department.I recomend him to many of my friends and family.Thanks so much.
Hi Katherine, we're very happy to hear Fred was able to provide you with such a positive experience! We look forward to your next visit! Take care!
Pleasant and professional service
Called for a service appointment because of a malfunction light. They got me in within a few days, diagnosed the problem, discussed it with me, and I was back on the road in hour or so. Pleasant and professional service close to home.
Sandra, we are so happy to read such a great review about Albany Chrysler Dodge Jeep Ram! We look forward to your next visit! Take care!
Amazing Experience from a Skeptic
I don't feel compelled to write review often, but the guys at Albany CDJR deserve every one of those 5 stars. Major shout out to our salesperson, David. Also to Dustan, Brett & Nick. We appreciated you all staying late last night so that my husband could get his pickup. They all played a major roll in earning our business and boy did those poor guys have to earn it. Between my family and I, we only do business with 2 dealerships and for good reason. When we found out that these guys had the exact pick-up my husband wanted, I was not thrilled. Yeah, they had changed ownership since MTM, but were they really that much better? I really did not think it was worth our time or money to figure it out. But, alas, they truly were the only ones that had the exact pick-up on hand that my husband has been looking for for months and neither of our regular trusted dealers were much help. I decided to go test the waters before I let my husband loose to shop, so I went in by myself to get the info on this pick-up. David was so incredibly helpful and not only got me all the information I needed to crunch numbers at home and prepare to come back, but he also found us an even better pick-up that fit my husbands needs way better than the first one. So, after being impressed with the initial help, my husband and I came back later that evening. The whole process went so smoothly from start to finish. The pick-up was perfect, between the deals and rebates they got for us it was in my perfectly affordable range I had previously determined, they gave us a great value for our trade-in and explained all of the numbers thoroughly to me. We were happy to trade it in because we do not enjoy selling things on our own and they made this process so easy. They also stayed over an hour and a half past closing to get the pick-up ready and for us to go home with it that night. They also did not sell us anything we didn't need or want. Ultimately, I was incredibly impressed and blown away at how truly helpful everyone was that we worked with. DEFINITELY NOTHING LIKE THE OLD MTM & COMPLETELY WORTH YOUR TIME TO CHECK OUT!
Hi, thank you for taking the time to leave a review for us at Albany Chrysler Dodge Jeep Ram. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Car buying experience
The crew worked hard with my impossible situation and were able to help get me the vehicle I've been wanting for the last couple of years!
Chantel, we're happy you found our staff to be so supportive during your experience here at Albany Chrysler Dodge Jeep Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Albany Chrysler Dodge Jeep Ram
Albany Chrysler Dodge Jeep RAM Gets top ratings across the board for me. Fantastic customer service knowledgeable sales people quick to respond and got me a No Bull price on a new Ram quickly. I must say the other Dodge dealerships Would not get my same ratings. Definitely try here first if shopping in the north west
James, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Albany Chrysler Dodge Jeep Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dillon was easy to work with and did not quick looking for the right auto for me.
David, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
From Finance to Shop was probably the first and only time I did not run and hide from a sales person for being pushy. Up front and honest. No pressure. Total care to help make things work for you as a buyer. Did not push when a deal was not possible. Thank you all.
Diana, thank you for your kind review; we are happy to pass along your comments to the team here at Albany Chrysler Dodge Jeep Ram! If you have any further questions, please give us a call. We're always happy to help!
They really went out of their way to make sure I got a vehicle that works for my family.
Hi Heather, we are very happy to have provided you with such a positive experience! Thank you and we hope to be of service to you again!