Albany Chrysler Dodge Jeep Ram

First time using this dealer, needed a recall service completed for my Ram. Rich in the service department was kind, professional, informative and got me in within a week! I will come here for future Ram services.

Carter and Jake exceeding my expectations recently when I went there to purchase my new car. They both went above and beyond to make sure I got the vehicle that I wanted while also getting the best price. They were both very patient and treated me like a friend. I couldn’t recommend them both enough. I’ll definitely be going back in the future!

Just traded in my truck that was having mechanical issues. Carter was the gentlemen that I worked with in Sales. I also got the pleasure of working with the GM-Jake, Sales Manager-Israel, and Finance Manager-Jon. All top shelf people, excellent customer experience, non-pressure realistic negotiations. Did not try to force a deal on the first day. Gave me more than a fair price for my truck, and still didn't try to get me on the back end. I highly recommend these guys if you want a no pressure, quick, and professional car buying experience. -The Gartons

Friendly, knowledgeable staff. This is the only dealership who processed my Jeep Mastercard reward points. While they were not familiar with the program, they were not annoyed or dismissive that I wanted to use the points as every other dealership was. Technician quickly diagnosed the coolant leak issue as well as replaced a faulty sensor that I finally scheduled the appointment for in the first place. Resolved both issues faster than anticipated, too. Just scheduled an oil change. I could save time by going anywhere in Salem, but would rather make the short drive to a trusted service center.

These guys were so attentive to your needs. I was very impressed, I didn't feel pushed or anything. Ben Schwartz was a gem. I ended up buying a vehicle from a family member but I will defiantly recommend this place to anyone who wants quality customer service to buy their car!

My entire experience shopping for my new (used) car was a pleasure! Trey Wood was the salesman that assisted me, he answered all my questions, and was helpful in showing me the many features my car has. No pressure at all, only a comfortable, informative conversation. Thank you Trey Wood and Albany Chrysler Dodge Jeep Ram Hyundai !!!

I cant say enough about how great my experiences have been with this dealership. The service department has been phenomenal, and Grant has been a great salesman with no pressure, ever. Grant and Jake went above and beyond to make sure we got the truck we were looking for last month. At the price we wanted. Overall, I've purchased 4 brand new trucks from this dealership, and I will continue to give them my business. If you are looking for a new vehicle, go see Grant. You'll be happy you did.

Took vehicle in to have TPMS troubleshot- they performed the computer test and stated I needed a new control module $ 825.00 I authorized repair three days later they called and said it was still showing errors and I needed a brake booster another $657.00. They have had the car for two weeks and thing still isn't fixed. I will update this review after I file complaint with State Consumers Affairs Division.

I want to thank Fred Branch for his kindness and help during my visit at the service department.I recomend him to many of my friends and family.Thanks so much.

Called for a service appointment because of a malfunction light. They got me in within a few days, diagnosed the problem, discussed it with me, and I was back on the road in hour or so. Pleasant and professional service close to home.