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Huttig Nissan of Plattsburgh

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (171 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (171 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service Experience

Approachable, knowledgeable service staff willing to explain repairs. Work done on time. Nice, clean waiting area with plenty of complimentary beverages and snacks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great buying experience

The whole team is friendly, courteous, knowledgebase and not pushy. Tammy was a great sales person. I wish every buying experience was as positive as this was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Shannon, Thank you for allowing us to restore your faith in the car buying process. You work hard for you money so it should be rewarding. Welcome to the family!

Recall Service

Concerned, caring & explain whatever is wrong. Pleasant & patient. Was able to obtain an appointment readily. Requested & received call with message on completion of car service. Was thus able to go complete some errands while vehicle was serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Karen, "Pleasant" and "patient" are common traits within these four walls. We'll be sure to hold true to those principles with Julie Huttig at the helm. Thank you for the kind words.

great service

Friendly atmosphere at this location your sales team put us ease. Your vehicles are top of the fleet. I am so glad I stopped in to your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Apolonio, Adam was extremely motivated to work with you once he saw how passionate you are about your truck. It was a great vote of confidence to get a new vehicle for Lori as well. You both are great to work with. Enjoy your New Frontier!

Great service, customer friendly

A friend of mine who works for another of their dealerships referred me when I saw a vehicle of interest on that website. They were easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sean, The beauty of being part of the Huttig family of business is knowing our customers will get the same top notch customer service at all of our locations. Thank you for staying within our family!

Great Service

I could not believe how fast I was in and out. I have never had a bad experience at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

John, We only get to show you our dedication to consistency through your continued support. Thank you for giving us that chance.

Great Service

They were honest and fair. They got the keys made in one day. As I am down in Saugerties it is nice to have someone to trust with my son's car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Marie, We are honored to earn your trust and helping your son while he is far from home. Let us know if there is anything we can ever do to increase your peace of mind!

Staff was nice, show room neat and clean

The staff was very knowledgeable of there products. Show room was neat and clean. The Nissan team had all of the answers to our questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Richard, Our sales staff is Nissan Full Line Certified to make sure you make a well informed decision and take full advantage of every feature on your vehicle. On top of that Steve takes great pride in keeping our showroom clean and accommodating. Our home is your home! See you at your first scheduled service.

Service Department

The staff is always very friendly. The service department convenient dates and times for service to accommodate my work schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Tammy, We are glad we could accommodate your busy schedule. Don and Lou do their best to keep your vehicle up to date with as little inconvenience as possible!

Huttig Nissan

The customer service was excellent. Listened to everything I wanted in a car and supplied the vehicle. It was a smooth stress free process. I left very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ramel, It was a pleasure helping you turn a stressful turn of events into a pleasurable vehicle buying experience. Enjoy your new Rogue and we look forward to being your top choice for years to come.