[{"id":495172,"personPtyId":39270074,"firstName":"Joel","lastName":"Mullett","titleText":"Business manager","shortBioText":"","emailTxt":"Jmullett@val-cars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":13,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/2fc57c156648.jpg","drDealerId":35416,"dealerEmpStartDtUtc":"949366800","industryStartDtUtc":"949366800","certifiedEmployee":true,"deptDscrp":"Management"},{"id":486219,"firstName":"Scott","lastName":"Soller","titleText":"Service Advisor","emailTxt":"Ssoller@val-cars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":12,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/5ac425b0941a.jpg","drDealerId":35416,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":486223,"firstName":"Jim","lastName":"Earhart","titleText":"Service Advisor","emailTxt":"Jearhart@val-cars.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":14,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/20550f19bdcb.jpg","drDealerId":35416,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":486222,"firstName":"Tom","lastName":"Monson","titleText":"Service Advisor","emailTxt":"Tmonson@val-cars.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":13,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/b7776971a357.jpg","drDealerId":35416,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":486195,"firstName":"Randy","lastName":"Rue","titleText":"Service Manager","emailTxt":"Rrue@val-cars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/582bf83c66f1.jpg","drDealerId":35416,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":486198,"personPtyId":39269943,"firstName":"Pete","lastName":"Rustad","titleText":"Sales Associate","shortBioText":"I began selling cars in 1976, and have been at Valley since 1987. I commute 68 miles each way to work at the best dealership in the Twin Cities. I have a broad knowledge of most things automotive, from selecting the right truck to pull your camper to which car may make the best commuter for you.","emailTxt":"prustad_35@yahoo.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/cefaad937abb.jpg","drDealerId":35416,"dealerEmpStartDtUtc":"539136000","industryStartDtUtc":"194486400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":486205,"personPtyId":39219644,"firstName":"Leon","lastName":"Samson","titleText":"Sales Associate","emailTxt":"Lsamson@val-cars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/c95f94f07e68.jpg","drDealerId":35416,"dealerEmpStartDtUtc":"1141171200","industryStartDtUtc":"446947200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":486204,"personPtyId":39219899,"firstName":"Tim","lastName":"Condon","titleText":"Sales Associate","emailTxt":"tcondon@val-cars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/5b3ac5ebdde1.jpg","drDealerId":35416,"dealerEmpStartDtUtc":"699408000","industryStartDtUtc":"446947200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":486199,"personPtyId":39220438,"firstName":"Shane","lastName":"Carnahan","titleText":"Sales Associate","shortBioText":"","emailTxt":"Scarnahan@val-cars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/9d5e2c7686fa.jpg","drDealerId":35416,"dealerEmpStartDtUtc":"859856400","industryStartDtUtc":"723171600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":486197,"personPtyId":39220437,"firstName":"Sarah","lastName":"Kuhns","titleText":"Sales Associate","shortBioText":"Hello! I have been working for Valley Buick GMC for the past 7 years, selling cars for 5 years. I enjoy working with and helping to educate our customers about the different options they have when it comes to new vehicle ownership.","emailTxt":"skuhns@val-cars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/4b1efb26a85f.jpg","drDealerId":35416,"dealerEmpStartDtUtc":"1306886400","industryStartDtUtc":"1306886400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":473019,"personPtyId":36456157,"firstName":"Brett","lastName":"Paul","titleText":"General Manager","emailTxt":"brett_paul@valleycardealers.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/0e2af0774056.jpg","drDealerId":35416,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":486202,"personPtyId":39220660,"firstName":"Connor","lastName":"Wickenhauser","titleText":"Sales Associate","emailTxt":"cwickenhauser@val-cars.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/8c161fcef8c6.jpg","drDealerId":35416,"dealerEmpStartDtUtc":"1383264000","industryStartDtUtc":"1383264000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":486226,"firstName":"Tom","lastName":"Stensrud","titleText":"Service Advisor","emailTxt":"Tstensrud@val-cars.com","combinedRecentReviewCnt":4,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/c1706c0982d2.jpg","drDealerId":35416,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":486225,"firstName":"Heather","lastName":"Swanson","titleText":"Service Advisor","emailTxt":"Hswanson@val-cars.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/2fe6b5955e6e.jpg","drDealerId":35416,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":486217,"personPtyId":39219853,"firstName":"Jerry","lastName":"Miller","titleText":"Sales Associate","emailTxt":"Jmiller@val-cars.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/5f14313aaf42.jpg","drDealerId":35416,"dealerEmpStartDtUtc":"604713600","industryStartDtUtc":"449625600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":486203,"personPtyId":39220492,"firstName":"Gary","lastName":"Gibson","titleText":"Sales Associate","emailTxt":"ggibson@val-cars.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/131af42232e8.jpg","drDealerId":35416,"dealerEmpStartDtUtc":"665366400","industryStartDtUtc":"134006400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":486201,"personPtyId":44060018,"firstName":"Gene","lastName":"Fritz","titleText":"Sales Associate","emailTxt":"Gfritz1@live.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/631dc98002b4.jpg","drDealerId":35416,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Valley Buick GMC Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

Special Offers

Other rates
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Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since January 2018

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
113 lifetime reviews. Includes reviews of Valley Buick GMC from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 3.0 out of 5
    December 3, 2018

    9 am service appt that took over 1 hour 20 minutes to complete. They had to simply plug into computer port (in-cab) for engine light check. My opinion... - Too long for a 5-10 minute check. After 1 hour I had to see what status was...Last oil change same, slow service...

    2.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, We are sorry that we didn't meet your expectations. We will be reaching out to you privately.

  • 5.0 out of 5
    December 3, 2018

    service was great and speedy i arrived early and was promply taken care of as usual it doesnt take alot of words have dealt with dealership since 1986...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for your kinds words! We are so happy that we continue to meet your automotive needs!


    Worked with:
    Tom Monson

    Service Advisor

    (4.9) 14 reviews

  • March 14, 2018

    Love this car dealer. Everyone is friendly and helpful. It will be our go to dealer always.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 2, 2018

    Pete made the car buying process as painless as possible while car shopping with two toddlers. He listened to our needs and directed towards a 2018 Acadia.... There was no pressure to make the purchase that day and they gave us a fair price on our trade in. The entire staff treated us like family. I will definitely be choosing Valley Buick GMC for future automotive purchases. I cannot thank them enough.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for the kind words. We are so happy we could make new car shopping a great experience for your whole family!


    Worked with:
    Joel Mullett

    Business manager

    (5.0) 24 reviews

    Pete Rustad

    Sales Associate

    (5.0) 23 reviews

  • 5.0 out of 5
    December 1, 2018

    Treated fairly and with honesty. No pressure sales. Integrity is important to me and Pete is a man with high integrity. 5th vehicle purchased in 10 years... and the experience has not changed. All clear signs this dealership is owned and managed by people that understand the importance of treating their employees and customers well.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for the kind words. Our goal is to make sure that you are taken care of! Enjoy your new truck!


    Worked with:
    Joel Mullett

    Business manager

    (5.0) 24 reviews

    Pete Rustad

    Sales Associate

    (5.0) 23 reviews

  • 4.0 out of 5
    November 29, 2018

    I actually don't know which Tom I have worked or if I have worked with both. However, everyone there treats you with respect. They also perform the services... they are asked to. Nothing more, nothing less. I just do not like the attitude of some (few) of the employees. I also did not appreciate the fact that I was not followed up with when I requested or that when called a voice message is not always left if the call is missed. I also do not like how when a call is returned, the staff members have no idea why they called as if they do not notate our accounts.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for the review. Our service manager will reach out to you privately.


    Worked with:
    Scott Soller

    Service Advisor

    (5.0) 14 reviews

    Jim Earhart

    Service Advisor

    (4.9) 15 reviews

    Tom Monson

    Service Advisor

    (4.9) 14 reviews

    Leon Samson

    Sales Associate

    (5.0) 10 reviews

    Brett Paul

    General Manager

    (4.9) 7 reviews

    Tom Stensrud

    Service Advisor

    NOT RATED

    Heather Swanson

    Service Advisor

    (4.6) 7 reviews

  • 5.0 out of 5
    November 28, 2018

    Always an enjoyable experience at Valley GM. They take such great care of me and my needs. The service team is friendly and knowledgeable. And I never... feel like I am being taken advantage of. If you are not a customer, please give them a try!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for the kind words. We are happy to be able to meet your expectations!


    Worked with:
    Scott Soller

    Service Advisor

    (5.0) 14 reviews

    Jim Earhart

    Service Advisor

    (4.9) 15 reviews

    Shane Carnahan

    Sales Associate

    (5.0) 8 reviews

  • 5.0 out of 5
    November 24, 2018

    So happy to be a customer of Valley Buick. The service from all team members is always exceptional. Scott in the service department truly cares about his... customers - I am always called by name and thanked for my business. A few weeks ago, I purchased a new vehicle and had outstanding service from Connor and Joel. Never any pressure and both were so very kind and took the extra time to help me through the process of buying and trading. Thank your for the amazing service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for the kind words. We always want our customers to feel the way you do about our business!


    Worked with:
    Joel Mullett

    Business manager

    (5.0) 24 reviews

    Scott Soller

    Service Advisor

    (5.0) 14 reviews

    Connor Wickenhauser

    Sales Associate

    (4.9) 10 reviews

  • 5.0 out of 5
    November 23, 2018

    I'm a woman and sometimes you have trouble with dealerships listening about your needs, price and concern about buying a car. Not in Apple Valley Buick,... I had a wonderful experience, he showed me a couple of cars then to the one I bought, took for a drive and bought it, went fast and easy. Also I know they are there for me for anything that goes wrong with the car or Questions. I'm so happy with my Buick!! Thrilled!! Thank You Conner and Joel!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, We are so happy that Connor and Joel were able to make this an easy process and meet your vehicle buying expectations.


    Worked with:
    Joel Mullett

    Business manager

    (5.0) 24 reviews

    Connor Wickenhauser

    Sales Associate

    (4.9) 10 reviews

  • 5.0 out of 5
    November 23, 2018

    I have been using Valley sevice for my GMC vehicles for over 20 years. I know that I can rely on Tom Monson to tell me what needs to be done without worry... that I am being oversold or otherwise unfairly treated. While I know I can probably find places with shorter appointment waiting times or less expensive prices, my past experience has shown me that the Valley dealership is a better value.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for the kind words and loyalty over the past 20 years!


    Worked with:
    Joel Mullett

    Business manager

    (5.0) 24 reviews

    Scott Soller

    Service Advisor

    (5.0) 14 reviews

    Tom Monson

    Service Advisor

    (4.9) 14 reviews

    Heather Swanson

    Service Advisor

    (4.6) 7 reviews

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