Valley Buick GMC

I was late for my appointment because my vehicle was overheating on the way in to be serviced and I had to make frequent stops to let it cool down. When I arrived, I was able to get right in even though I was late. The staff was very friendly. They had a loaner ready for me. I didn't expect my vehicle to be ready for a day or maybe two, but they had my vehicle ready in less than 3 hours. I never expected it to be done that fast. When I arrived to pick up my vehicle, staff walked me out to it to make sure I could find it OK. I was thanked for coming in today. I was VERY pleased with the service and staff. I will continue to use this dealership and service center in the future.

Great experience buying my 2015 Encore at Valley Buick. Tim Condon was a great salesman and made the process very easy. Told him the deal I wanted and he made it happen. He was also very thorough going over the car's electronics and setting up On Star and my phone sync. Before I left with the car, he introduced me to the service team and reviewed the car maintenance schedule. No hassle and no pressure. Great experience.

Absolutely the best dealership I know of! Scott and Randy in the service department are without a doubt excellent as is the rest of the service team! Brett and Jim Paul are two of the most honest and sincere guys I have ever met. Doing business here whether for service or shopping for a new or used car is unlike any other place I have ever been, everybody there is like a family and they are great at what they do! I would recommend this dealership to anyone and everyone! Thank you Brett, Jim, Randy and Scott for the great favor you did for us recently on our visit with our CTS. Sincerely, Joe & Jennifer