Reviews
Communicated very well Casey did a great job
Communicated very well Casey did a great job communicating the processes. She was proactive and got me answers to items not related to the item the vehicle was in the shop for.
Communicated very well Casey did a great job
Communicated very well Casey did a great job communicating the processes. She was proactive and got me answers to items not related to the item the vehicle was in the shop for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The workers are always so kind and I feel very grateful
The workers are always so kind and I feel very grateful that they’re always willing and helpful, not just knowledgable!
The workers are always so kind and I feel very grateful
The workers are always so kind and I feel very grateful that they’re always willing and helpful, not just knowledgable!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very attentive to make sure everything was handled to my
Very attentive to make sure everything was handled to my request and keep me updated on the status.
Very attentive to make sure everything was handled to my
Very attentive to make sure everything was handled to my request and keep me updated on the status.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nice staff, honest and seemed very knowledgeable and
Nice staff, honest and seemed very knowledgeable and finished when promised , I would come back again
Nice staff, honest and seemed very knowledgeable and
Nice staff, honest and seemed very knowledgeable and finished when promised , I would come back again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional service without always upselling services.
Professional service without always upselling services. The entire service department and checkout is friendly and clicks well together.
Professional service without always upselling services.
Professional service without always upselling services. The entire service department and checkout is friendly and clicks well together.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We have used Valley Buick just the one time as we just
We have used Valley Buick just the one time as we just bought a Buick Avenir recently. Kasey helped us with getting the GPS fixed and a 2nd key fob and was excellent
We have used Valley Buick just the one time as we just
We have used Valley Buick just the one time as we just bought a Buick Avenir recently. Kasey helped us with getting the GPS fixed and a 2nd key fob and was excellent
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service area great.
Service area great. The sales management not so much. Over the years I had questions and never had a call returned.
Service area great.
Service area great. The sales management not so much. Over the years I had questions and never had a call returned.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
This is the worst dealer that I ever had in my life, I'm
This is the worst dealer that I ever had in my life, I'm sorry I ever bought a car from this dealership!
This is the worst dealer that I ever had in my life, I'm
This is the worst dealer that I ever had in my life, I'm sorry I ever bought a car from this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Explains things well, kind, professional.
Explains things well, kind, professional. Knows their job, nice work place, easy to find. Nice person.
Explains things well, kind, professional.
Explains things well, kind, professional. Knows their job, nice work place, easy to find. Nice person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
They had good followup and went over and above trying to
They had good followup and went over and above trying to get in touch with my aftermarket warranty company
They had good followup and went over and above trying to
They had good followup and went over and above trying to get in touch with my aftermarket warranty company
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair