Reviews
Voice Motors was extremely helpful, friendly and made the...
Voice Motors was extremely helpful, friendly and made the purchase of our new truck easy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, we are very happy to have provided you with such a positive experience! We hope to see you soon!
We purchased form out of state. When we arrived at the...
We purchased form out of state. When we arrived at the dealership in the morning everything was ready. We are very happy with our new Suburban and feel like we got a good deal on the Suburban we traded in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
Great Emergency Service
We developed an issue with one of our front wheels while on vacation, and found the Voice dealership along our travel route. They were able to look at our Suburban even though we didn’t have an appointment and fixed it the same day so we could get back on the road. Friendly, helpful staff and great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Thank you, Dan Black Customer Relations Manager
Efficient, kind, trustworthy
Jamie Knoertzer and Bob Desrochers helped us get back on the road when we had engine problems. Efficient, kind, knowledgeable in our emergency. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Voice Motor Sales, INC.! If you have any further questions, please give us a call. We're always happy to help! Thank you, Dan Black Customer Relations Manager
I responded to add for a 2007 Impala and I sent a an...
I responded to add for a 2007 Impala and I sent a an email to voice motors that said I was very interested and coming to do a test drive and to purchase and was on my way. I received a respond saying great and if I changed my mind to call them. I arrived at voice motors and the car was sitting there and I said I was here for the test drive. They a went to get someone and said I was here for the test drive and just said it sold. I was furious I drove all the way from Petoskey mi and they was just very unprofessional. I left. 4 days later same car still says for sale 5 days still for sale I called a day later I got a text saying sold. that is all it said. I will never do business there again. My husband and I have purchased other vehicles there in the past but never never will I again or recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to our Customer Relations Manager Dan Black at (231) 258-9178 when you have a chance. Thank you, and we look forward to hearing from you.
Dear Dan I was so deeply upset I am on Social Security and a widow did not have much money. I had looked for quite some time for something that was in my price range and I thought was not in to bad of shape. My credit score is not good because I have not purchased anything since 2008 on credit and have some medical bills etc. You see when I had made the attempt to go and drive and purchase and got a response I had the money and drove almost 2 hours as there was detours. I am still without a car and have used some money so it will be a while before I can find something again. I am really just Heart broken and disappointed. I know none of this is important but when you have what I thought when I had a response they knew I wanted the car. And was so rudely told SOLD IT.
Excellent work. Service department handled my repairs in...
Excellent work. Service department handled my repairs in a timely manner. Courteous repairmen and quality service. Will recommend Voice Motors to my family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Terrible Service
This place needs to get their priorities straight. We bought a 2014 GMCSierra with a list of things wrong with it. Both headlights were out, there was a tear on the center arm rest, two exhaust manifold bolts were broken, the sunroof seal was damaged, the windshield was chipped, the speakers are blown, the interior was not clean, and they wouldn’t go down in price. We don’t buy vehicles from dealerships to work on them we buy vehicles from dealerships because they’re supposed to be reliable. Needless to say we won’t be buying another vehicle from them in the future. Get your heads straight instead of screwing people out of their money. You should be ashamed of yourselves. We have a 1999 Chevy Silverado that doesn’t have this many issues. Check your vehicles before you place them on the lot.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we appreciate your review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (231) 258-9178 at your earliest convenience to discuss how we can turn your experience into a positive one.
Linda Berman
During the covid pandemic I didn’t want to car/dealer shop in person so I went on line looking for a specific vehicle ; AWD Traverse with a trailer package. I found one at Voice Motor Sales in Kalkaska,MI. I worked with Mitch Voice, once all decisions were made and financing in place my Traverse was delivered right to me in Flat Rock,MI approx 260 miles away in less than 24 hrs. I couldn’t be happier with the whole process! 😍
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, congratulations on your new vehicle! We're pleased to know our team was able to really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to assist. Have a great day!
Mitch Voice and his team of professionals are a great...
Mitch Voice and his team of professionals are a great dealership to work with, helped me out in every aspect of returning my leased vehicle and finding me a brand new 2020 Silverado, everything about the process was smooth and easy-going, thanks Mitch and your team, great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Job. Start to finish Mitch. Love the...
Excellent Job. Start to finish Mitch. Love the truck!👍🇺🇸Tough to find inventory but Mitch found it. Appreciate the efforts to make this very easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Voice Motor Sales, Inc.. If you have any further questions, please give us a call. We're always happy to help!