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Meet Andrew Sonnentag

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Sales Manager
(53 reviews)

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Reviews

The manager got mad at me and told me the truck I was

The manager got mad at me and told me the truck I was buying was too much truck for me and was implying I was over compensating. when I refused to close the deal because the truck had issues and they wouldn’t go down on the price. stay away!!! they don’t negotiate and charge to much for vehicles and lie about giving discounts to you.”best price dealer” what a joke don’t waste your time. Said he would be breaking the law if he went down in price. Find another fool because I’m not one. Truck was $4000 too high in price and 7 years old. Selling a 25,000 for 35,000 out the door with bad leaking front suspension. and hiding the cost in your payment don’t do it. They knew there was issues with the truck and had it on the lot for a month and didn’t address it and was going to sell it like that if I didn’t say nothing. Maybe the manager was over compensating for his hurt feelings. I’ll get enough truck somewhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Luke, thank you for taking the time to leave your review. We have no record of you entering our Eau Claire Nissan location. If you could give us a call so we can get more details, we would greatly appreciate it. Thank you. You can reach out Business Development Director at 715-727-8190

They were nice at first.

They were nice at first. I finished the car buying process and they brought the second key fob out to send me on my way and it didn’t work. I brought it to their attention and they said they couldn’t do anything about it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Andrew Sonnentag, Ryan Rachick and Nate Felixmake a great

Andrew Sonnentag, Ryan Rachick and Nate Felixmake a great team and made the buying process very easy. One of the reasons I keep returning to this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ryan in Finance was amazing to work with, no pressure and

Ryan in Finance was amazing to work with, no pressure and made sure I was comfortable with payment and options! For a 45 Year old Guy he was able to relate to me very well and my needs! Thank you Ryan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I worked with Jake and Andrew to get our deal done.

I worked with Jake and Andrew to get our deal done. They were attentive and accommodating to us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was friendly and took the time to explain the

Everyone was friendly and took the time to explain the car buying process and paperwork involved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service was quick, staff was courteous and

Excellent service was quick, staff was courteous and the team working in my truck did an excellent job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were courteous, through and fast.

They were courteous, through and fast. Great service! I'm glad I switched to get my auto service here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
0 people out of 0 found this review helpful.

Buyer beware!

Buyer beware! Bought a vehicle that has been back to be (fixed)twice in the first week. Was told, used truck with miles on it, what did you expect. Wrote a check at a so called reputable dealer. Worst purchase of my life. Do not trust the vehicle, will lose thousands on this deal. Very disappointing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service, the staff were flexible and

Great customer service, the staff were flexible and helpful! They were attentive without being pushy and helped me purchase the vehicle I wanted quickly and efficiently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.