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Meet Samantha Nereson

Samantha Nereson headshot
Service Advisor
(34 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.

Reviews

Could never get an answer on anything.

Could never get an answer on anything. Never get call backs. Your prices are outrageous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The work was done as expected and on time.

The work was done as expected and on time. No excuses, just efficiency. Well done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional people and service.

Very professional people and service. Extremely polite and courteous. The free coffee while waiting was a plus

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Waiting area comfortable.

Waiting area comfortable. Customer care excellent, efficient check in. Appreciated updates and concern for our schedule. Appreciated the loaner car. Online update did not work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I will always use One Automotive because of their

I will always use One Automotive because of their helpful, friendly staff. I am a very satisfied customer. I also like the shuttle service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Nate was very helpful and stayed in communication with me

Nate was very helpful and stayed in communication with me through the entire process. He explained everything clearly and so I felt better about getting all of the work done there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Servicing my vehicle was delayed because of neglect to

Servicing my vehicle was delayed because of neglect to get it into a stall right away. After waiting for the completion of my vehicle's servicing I went out to the desk and found out that it had not been taken into a stall for servicing. Human error, tough we all make human errors. I was compensated and consoled by not having to pay for a major cost of the service. I was satisfied with that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

People are friendly, helpful, and the service is great.

People are friendly, helpful, and the service is great. thank you. satisfied customer thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service done on my jeep was great.

The service done on my jeep was great. They got it done in a reasonable timeframe while making it affordable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Hello I was greet by Sam when I arrived.

Hello I was greet by Sam when I arrived. She quickly found my data in your system, asked me if I needed anything else and proceeded. I keep getting notices on my car carplay that I need to update the software. I do not know now how. Nevertheless Sam checked with others and could not find a Update. I still get the popup. Perhaps someday someone can tell me how to update the software, passwords, etc. For this time, the car was delivered on time, and everything was perfect. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.