Reviews
I want to personally recognize Dominic for the way he handled my situation. What impressed me most was not about money or simply getting the job done — it was about how he treated me as a customer and as a person. He listened, understood my concerns, and handled the situation with respect, fairness, and common sense. Sometimes customer service is not just about following procedures. It is about understanding the person in front of you and trying to do the right thing. Dominic did exactly that. I really appreciate his attitude, professionalism, and willingness to help. Management at Apple Ford Shakopee should know that Dominic represents the company very well. Employees like him are the reason customers remember a dealership in a positive way. Thank you, Dominic, for your understanding and for treating me with respect. You’re a great guy and I truly appreciate your help.
I want to personally recognize Dominic for the way he handled my situation. What impressed me most was not about money or simply getting the job done — it was about how he treated me as a customer and as a person. He listened, understood my concerns, and handled the situation with respect, fairness, and common sense. Sometimes customer service is not just about following procedures. It is about understanding the person in front of you and trying to do the right thing. Dominic did exactly that. I really appreciate his attitude, professionalism, and willingness to help. Management at Apple Ford Shakopee should know that Dominic represents the company very well. Employees like him are the reason customers remember a dealership in a positive way. Thank you, Dominic, for your understanding and for treating me with respect. You’re a great guy and I truly appreciate your help.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and friendly staff. Special thanks to Mike Neises for making everything smooth and easy. Hope to work with you all again in the future.
Great service and friendly staff. Special thanks to Mike Neises for making everything smooth and easy. Hope to work with you all again in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had the best experience here. I traveled from Texas and Aaron Owen picked me up from the airport. Nothing but a great experience with them! A+++ in my books!!!
I had the best experience here. I traveled from Texas and Aaron Owen picked me up from the airport. Nothing but a great experience with them! A+++ in my books!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I have had a great experience every time at Apple Ford. I would recommend this location to anyone in the area.
I have had a great experience every time at Apple Ford. I would recommend this location to anyone in the area.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your positive review! Thanks again for the recommendation, and have an amazing day!
On time, excellent concern for what I needed for service, kept me aware of service they did, and made me feel very good. Will continue my service with Apple.
On time, excellent concern for what I needed for service, kept me aware of service they did, and made me feel very good. Will continue my service with Apple.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Never had any problems.. they came out and got my car took it for a oil change and brought it back
Never had any problems.. they came out and got my car took it for a oil change and brought it back
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
Well, When I came in and met Tim. we just hit it off and started hunting a van. Few day Bam, we got one. Thanks to Tim for an awesome helping. I couldn't do without him. Our school has been on search for a month. Even better, we made it before deadline! Whew. Again, Thanks to Tim.
Well, When I came in and met Tim. we just hit it off and started hunting a van. Few day Bam, we got one. Thanks to Tim for an awesome helping. I couldn't do without him. Our school has been on search for a month. Even better, we made it before deadline! Whew. Again, Thanks to Tim.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!
Everyone worked very hard on getting the exact vehicle i was wanting including the color. Ryan understood what I wanted and found it I'm a Happy Lady 😄
Everyone worked very hard on getting the exact vehicle i was wanting including the color. Ryan understood what I wanted and found it I'm a Happy Lady 😄
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
I was unable to reply before I left on vacation. But yes they contacted me back a couple times it looks like and LVM that I could call to schedule oil change and it’s better than trying to schedule online. So I will call back soon. Thanks - Henry
I was unable to reply before I left on vacation. But yes they contacted me back a couple times it looks like and LVM that I could call to schedule oil change and it’s better than trying to schedule online. So I will call back soon. Thanks - Henry
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My family has been coming to Apple Ford for years and we have never been disappointed. I just recently purchased a Used Subaru Legacy from Apple Ford Shakopee and worked with Seth Goff. I am in love with the car. Seth was amazing throughout the whole sale. I at no point felt pressured into purchasing, Seth and his team explained everything and answered all questions. I will always recommend Apple Auto Shakopee to anyone looking for a new car. Can't thank you guys enough!
My family has been coming to Apple Ford for years and we have never been disappointed. I just recently purchased a Used Subaru Legacy from Apple Ford Shakopee and worked with Seth Goff. I am in love with the car. Seth was amazing throughout the whole sale. I at no point felt pressured into purchasing, Seth and his team explained everything and answered all questions. I will always recommend Apple Auto Shakopee to anyone looking for a new car. Can't thank you guys enough!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!