Reviews
They have excellent customer service and seem to always
They have excellent customer service and seem to always have the best offer on my trade in. I’ve bought several vehicles from them over the years ands I’ll continue going back!
They have excellent customer service and seem to always
They have excellent customer service and seem to always have the best offer on my trade in. I’ve bought several vehicles from them over the years ands I’ll continue going back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a great experience buying a new Bronco at Apple Ford.
Had a great experience buying a new Bronco at Apple Ford. Working with Eric Palmer, the Sales Manager was a pleasure. He was outstanding at finding the right car, working through the pricing, and correcting an issue with a dealer installed option after the purchase.
Had a great experience buying a new Bronco at Apple Ford.
Had a great experience buying a new Bronco at Apple Ford. Working with Eric Palmer, the Sales Manager was a pleasure. He was outstanding at finding the right car, working through the pricing, and correcting an issue with a dealer installed option after the purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The sales experience is smooth - we’ve purchased 3 cars
The sales experience is smooth - we’ve purchased 3 cars from Nick, who is top notch and is the only reason for two stars. The experience of getting my vehicle serviced using my top tier EasyCare warranty was a nightmare. Passing the buck between dealership and EC to figure out who was going to pay (certainly not me!) and hours spent chasing the Service Manager and ops staff to return my calls and solve the issue. It was never solved after 18 months of continuous trying. I just gave my business for a brand new SUV to another brand and another dealership because this experience left a horrible taste in my mouth.
The sales experience is smooth - we’ve purchased 3 cars
The sales experience is smooth - we’ve purchased 3 cars from Nick, who is top notch and is the only reason for two stars. The experience of getting my vehicle serviced using my top tier EasyCare warranty was a nightmare. Passing the buck between dealership and EC to figure out who was going to pay (certainly not me!) and hours spent chasing the Service Manager and ops staff to return my calls and solve the issue. It was never solved after 18 months of continuous trying. I just gave my business for a brand new SUV to another brand and another dealership because this experience left a horrible taste in my mouth.
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- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Good people, fair price!
Good people, fair price! They fixed a tiny paint ding perfectly on the spot. I would recommend Apple Ford to anyone for a hassle free purchase.
Good people, fair price!
Good people, fair price! They fixed a tiny paint ding perfectly on the spot. I would recommend Apple Ford to anyone for a hassle free purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!
Pleasant buying experience of a used vehicle.
Pleasant buying experience of a used vehicle. I was treated courteously and respectfully, and received no high-pressure sales pitches. A minor problem was taken care of quickly at no cost to me.
Pleasant buying experience of a used vehicle.
Pleasant buying experience of a used vehicle. I was treated courteously and respectfully, and received no high-pressure sales pitches. A minor problem was taken care of quickly at no cost to me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi John, thank you for leaving such a great review and high star rating. We hope you continue to choose Apple Ford Shakopee for all your vehicle needs! Take care!
They went above and beyond!
They went above and beyond! I’m switching to Apple Ford for my future vehicle purchases.
They went above and beyond!
They went above and beyond! I’m switching to Apple Ford for my future vehicle purchases.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Really enjoyed my experience in a relaxed environment,
Really enjoyed my experience in a relaxed environment, but had one issue with a repair that is needed waa told the service dept will reach out to me and haven't heard anything since
Really enjoyed my experience in a relaxed environment,
Really enjoyed my experience in a relaxed environment, but had one issue with a repair that is needed waa told the service dept will reach out to me and haven't heard anything since
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kyle, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (952) 445-2420 when you have a chance. Thank you, and we look forward to hearing from you.
I had a great experience at Apple Ford in Shakopee.
I had a great experience at Apple Ford in Shakopee. Mike Neise was very knowledgeable and friendly. He guided me through the process and answered all my questions.
I had a great experience at Apple Ford in Shakopee.
I had a great experience at Apple Ford in Shakopee. Mike Neise was very knowledgeable and friendly. He guided me through the process and answered all my questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jesse, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Great deal, great truck, great service.
Great deal, great truck, great service.I?ve been wanting an EV for awhile, and everything came together. Great rebates and financing
Great deal, great truck, great service.
Great deal, great truck, great service.I?ve been wanting an EV for awhile, and everything came together. Great rebates and financing
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, your comments keep us motivated and working hard for all our guests! Safe travels!
They always seem to have the best prices when looking for
They always seem to have the best prices when looking for a new or used vehicle.
They always seem to have the best prices when looking for
They always seem to have the best prices when looking for a new or used vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car