Apple Ford Shakopee

4.0 out of 5 (4.0) 399 reviews

Dealer on Cars.com since July 2017

Currently in stock!


Today's Hours

Sales 8:00 AM - 7:00 PM
Service 7:00 AM - 7:00 PM
Mon 8:00 AM - 9:00 PM
Tue 8:00 AM - 9:00 PM
Wed 8:00 AM - 9:00 PM
Thu 8:00 AM - 9:00 PM
Fri 8:00 AM - 7:00 PM
Sat 8:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:00 AM - 3:00 PM
Sun Closed

Reviews

4.0 out of 5 4.0
399 lifetime reviews.
  • April 19, 2018

    Ben McEvers greeted us at the door and helped us buy a used Chevy Tahoe that I found on cars.com, with no pressure from him or the others involved in ...the sale. The price of the car was lower than similar vehicles at other dealers. Got a fair trade in value for my worn out truck. All in all a positive experience, would definitely do business with Apple Ford again

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brian, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be... the case during your visit. If you have further needs or questions, please reach out! Have a wonderful day!


  • 4.0 out of 5
    January 31, 2018

    Staff was great! Tiffany in used sales was patient and not at all pushy. Day after I bought my used car, I discovered the rear tail light lens was cra...cked. They replaced the tail light assembly for me for free the next day! Super nice staff and service!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


  • 1.0 out of 5
    January 31, 2018

    I'm only giving one star because I can't post without any at all. First of all, the dealership posted a car on their website that wasn't actually av...ailable. I called down to the store and spoke with a member of sales and asked if the car was on the lot to be viewed. I was told that the car was available and to come on down, since it was a drive to get there. I was about half of the way there when I got a call back from the dealership stating that the car was in the shop having some work done. I said ok, I'll turn around and come down a different day, which at this point the gentleman on the phone put me on a brief hold and contacted the shop, he came on the line and said he could get the car. So I proceeded to head down. I was 2 minutes away from the dealership when I received another call, the dealership then said to be clear, you can look at the car but cannot test drive it. I was that close so I went. I had a salesman drive me to the car's location at the body shop. I was brought through a winding trail to just view the car but not much else could be done. So the salesman brought me back to the dealership and was going to show me another vehicle. That particular car was being sold. Strike #2 for a car. Then there was one other car that was of interest, the car or keys could not be found. Strike #3. You would think it would end there, but no. The icing on the cake that actually made me write a review is that I received a call on Tuesday saying that the original car was still in the shop. Then I got a call this afternoon saying that the car was being detailed and was available for test drive if I wanted. So I made the decision to go after work to check it out. Left a message with the salesman that I was on my way down. Another haul to get there. While on my way I received a call stating the car was sold a couple of hours ago. So he called to say I could test drive a SOLD car. They do not seem to have their act together. The salesman was great to work with but the dealership not so much.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Apple Ford Shakop...ee. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please do call us at (952) 445-2420 at your earliest convenience so we can work with you to make this right. We hope to hear from you.


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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Oil, Filter Change

    $39.96

    Wheel Alignment (4WD)

    $88.95

    Multi-Point Inspection

    Complimentary

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 793 Offers on 23 Models

About Our Dealership

Dealer on Cars.com since July 2017

There's a better way to buy a car. At Apple Ford Shakopee, we'll give you our Best Price up front. We list our prices online and on the cars in our lot so you have all the information you need to make a decision.

"It's Different Here"