Reviews
Friendly staff and salesman, satisfied with our trade
Friendly staff and salesman, satisfied with our trade allowance, and so far pleased with the escape model we purchased.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Fair pricing, easy to work with.
Fair pricing, easy to work with. Very friendly staff, all around impressive! Will definitely recommend to family and friends.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great experience with the purchase of my truck.
Great experience with the purchase of my truck. Very easy and Very friendly people throughout the time I was there. Thank you Bob
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great salesmen very helpful and friendly!
Great salesmen very helpful and friendly! Love the no haggle pricing either like it or don't. After I bought the car Kevin helped me set up somethings on the computer system which intimidated me immediately 😅 Kevin did it so fast made my head spin. Also offered to help me with it after I got it home. And he did - responded very quickly to my request to help me. Great guy ask for him you'll not regret it!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
They have excellent customer service and seem to always
They have excellent customer service and seem to always have the best offer on my trade in. I’ve bought several vehicles from them over the years ands I’ll continue going back!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a great experience buying a new Bronco at Apple Ford.
Had a great experience buying a new Bronco at Apple Ford. Working with Eric Palmer, the Sales Manager was a pleasure. He was outstanding at finding the right car, working through the pricing, and correcting an issue with a dealer installed option after the purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The sales experience is smooth - we’ve purchased 3 cars
The sales experience is smooth - we’ve purchased 3 cars from Nick, who is top notch and is the only reason for two stars. The experience of getting my vehicle serviced using my top tier EasyCare warranty was a nightmare. Passing the buck between dealership and EC to figure out who was going to pay (certainly not me!) and hours spent chasing the Service Manager and ops staff to return my calls and solve the issue. It was never solved after 18 months of continuous trying. I just gave my business for a brand new SUV to another brand and another dealership because this experience left a horrible taste in my mouth.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Good people, fair price!
Good people, fair price! They fixed a tiny paint ding perfectly on the spot. I would recommend Apple Ford to anyone for a hassle free purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!
Pleasant buying experience of a used vehicle.
Pleasant buying experience of a used vehicle. I was treated courteously and respectfully, and received no high-pressure sales pitches. A minor problem was taken care of quickly at no cost to me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi John, thank you for leaving such a great review and high star rating. We hope you continue to choose Apple Ford Shakopee for all your vehicle needs! Take care!
They went above and beyond!
They went above and beyond! I’m switching to Apple Ford for my future vehicle purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car