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Apple Ford Shakopee

(940 reviews)
Visit Apple Ford Shakopee
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2013 state dealer award
View 1 awards
2013 state dealer award
New (833) 547-5633 (833) 547-5633
Used (866) 978-3747 (866) 978-3747
Service (888) 548-0767 (888) 548-0767

Reviews

(940 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Apple Ford Shakopee from DealerRater.

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Friendly staff and salesman, satisfied with our trade

Friendly staff and salesman, satisfied with our trade allowance, and so far pleased with the escape model we purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fair pricing, easy to work with.

Fair pricing, easy to work with. Very friendly staff, all around impressive! Will definitely recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience with the purchase of my truck.

Great experience with the purchase of my truck. Very easy and Very friendly people throughout the time I was there. Thank you Bob

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great salesmen very helpful and friendly!

Great salesmen very helpful and friendly! Love the no haggle pricing either like it or don't. After I bought the car Kevin helped me set up somethings on the computer system which intimidated me immediately 😅 Kevin did it so fast made my head spin. Also offered to help me with it after I got it home. And he did - responded very quickly to my request to help me. Great guy ask for him you'll not regret it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They have excellent customer service and seem to always

They have excellent customer service and seem to always have the best offer on my trade in. I’ve bought several vehicles from them over the years ands I’ll continue going back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a great experience buying a new Bronco at Apple Ford.

Had a great experience buying a new Bronco at Apple Ford. Working with Eric Palmer, the Sales Manager was a pleasure. He was outstanding at finding the right car, working through the pricing, and correcting an issue with a dealer installed option after the purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The sales experience is smooth - we’ve purchased 3 cars

The sales experience is smooth - we’ve purchased 3 cars from Nick, who is top notch and is the only reason for two stars. The experience of getting my vehicle serviced using my top tier EasyCare warranty was a nightmare. Passing the buck between dealership and EC to figure out who was going to pay (certainly not me!) and hours spent chasing the Service Manager and ops staff to return my calls and solve the issue. It was never solved after 18 months of continuous trying. I just gave my business for a brand new SUV to another brand and another dealership because this experience left a horrible taste in my mouth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good people, fair price!

Good people, fair price! They fixed a tiny paint ding perfectly on the spot. I would recommend Apple Ford to anyone for a hassle free purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

Pleasant buying experience of a used vehicle.

Pleasant buying experience of a used vehicle. I was treated courteously and respectfully, and received no high-pressure sales pitches. A minor problem was taken care of quickly at no cost to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi John, thank you for leaving such a great review and high star rating. We hope you continue to choose Apple Ford Shakopee for all your vehicle needs! Take care!

They went above and beyond!

They went above and beyond! I’m switching to Apple Ford for my future vehicle purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.