Skip to main content

Riley Ford, Inc.

(453 reviews)
2021 consumer dealer award
View 1 awards
2021 consumer dealer award

Inventory

See all 8 vehicles from this dealership.

Reviews

(453 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Riley Ford, Inc. from DealerRater.

Want to share your experience with this dealership?

Write a review

Riley Ford is a family run business with years and years of experience and connection to our community. I have been involved personally or extended family members in at least 12 different vehicles from Riley‘s and I highly recommend them to anyone.

Riley Ford is a family run business with years and years of experience and connection to our community. I have been involved personally or extended family members in at least 12 different vehicles from Riley‘s and I highly recommend them to anyone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Always went above and beyond, i’ve always had excellent service. I have no complaints at all.

Always went above and beyond, i’ve always had excellent service. I have no complaints at all.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Fantastic team across the board. Worked directly with service on my last trip. They are knowledgeable, considerate and genuinely care. I cannot recommend Riley Ford enough. It is always a great experience every time I go. This is not restricted to just one department. Front desk, parts, service, sales, finance, everyone makes you feel welcome and heard.

Fantastic team across the board. Worked directly with service on my last trip. They are knowledgeable, considerate and genuinely care. I cannot recommend Riley Ford enough. It is always a great experience every time I go. This is not restricted to just one department. Front desk, parts, service, sales, finance, everyone makes you feel welcome and heard.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

The whole team at Riley Ford provide excellent service! Darlene is always helpful and coordinates my appointments and repairs. At one service the mechanics saw a problem that would eventually cause a problem so instead of putting it back together and scheduling another appointment they explained the problem kept the car, ordered the parts and provided me with a free loaner vehicle to use untill the work was complete. They are always looking out for you and your vehicle. No one else touches my vehicle!

The whole team at Riley Ford provide excellent service! Darlene is always helpful and coordinates my appointments and repairs. At one service the mechanics saw a problem that would eventually cause a problem so instead of putting it back together and scheduling another appointment they explained the problem kept the car, ordered the parts and provided me with a free loaner vehicle to use untill the work was complete. They are always looking out for you and your vehicle. No one else touches my vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Show full review

Very polite, kind and responsive. Those are qualities that I respect very highly in a business.

Very polite, kind and responsive. Those are qualities that I respect very highly in a business.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Family friendly. Atmosphere is excellent. Easy to work with. They care about you then the vehicle

Family friendly. Atmosphere is excellent. Easy to work with. They care about you then the vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

I am extremely happy about our new purchase of a 2026 maverick. It fits the family perfect and Ryan helped us get it done!

I am extremely happy about our new purchase of a 2026 maverick. It fits the family perfect and Ryan helped us get it done!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Always phenomenal service from everyone at the dealership. I’ll never go to another dealership after dealing with the Riley Ford team.

Always phenomenal service from everyone at the dealership. I’ll never go to another dealership after dealing with the Riley Ford team.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

They were able to get my oil change and inspection very expeditiously. They top off all fluid levels and even found one very dirty cabin filter which they showed me before replacing. Overall a very good experience!!

They were able to get my oil change and inspection very expeditiously. They top off all fluid levels and even found one very dirty cabin filter which they showed me before replacing. Overall a very good experience!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Great dealership, and pleasant, professional staff. The Riley crew stayed after-hours on a Friday to get the deal done. Much appreciated!

Great dealership, and pleasant, professional staff. The Riley crew stayed after-hours on a Friday to get the deal done. Much appreciated!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review
See all 453 reviews