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Riley Ford, Inc.

(388 reviews)
Visit Riley Ford, Inc.
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (518) 907-0648 (518) 907-0648
Used (518) 907-0704 (518) 907-0704
Service (518) 907-0696 (518) 907-0696

Inventory

See all 134 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2015.
RILEY FORD|9693 US Highway 9ChazyNY12921
Map & Location
Welcome to Riley Ford! Located in Chazy NY Riley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Riley Ford a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place. Call (518) 907-0648 for your No-Obligation Internet Price Quote from our Internet Department.
Making Customers For Life!

Service center

Phone number (518) 907-0696

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(388 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service and communication plus they picked up my

Great service and communication plus they picked up my vehicle and returned it to me

Great service and communication plus they picked up my

Great service and communication plus they picked up my vehicle and returned it to me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Whole experience from start to finish was smooth!

Whole experience from start to finish was smooth! Great people and great service! Thank you!

Whole experience from start to finish was smooth!

Whole experience from start to finish was smooth! Great people and great service! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I brought it in for a noise and sequel problem and it is

I brought it in for a noise and sequel problem and it is still making the noise.

I brought it in for a noise and sequel problem and it is

I brought it in for a noise and sequel problem and it is still making the noise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Awesome Dealership, an incredible team!

Awesome Dealership, an incredible team!! It truly is a family oriented dealership, I highly recommend this dealership for new car sales as well as service!

Awesome Dealership, an incredible team!

Awesome Dealership, an incredible team!! It truly is a family oriented dealership, I highly recommend this dealership for new car sales as well as service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They take customer service to an outstanding level.

They take customer service to an outstanding level. A brief question lead to a service tech coming out and answering more questions.

They take customer service to an outstanding level.

They take customer service to an outstanding level. A brief question lead to a service tech coming out and answering more questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Riley Ford is very very dependable.

Riley Ford is very very dependable. And complete work as promised when promised. Trust them completely

Riley Ford is very very dependable.

Riley Ford is very very dependable. And complete work as promised when promised. Trust them completely

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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We have bought several vehicles from Riley.

We have bought several vehicles from Riley. Customer Service is top notch. Ryan our sales person always explains all the features in our new vehicle so we understand.

We have bought several vehicles from Riley.

We have bought several vehicles from Riley. Customer Service is top notch. Ryan our sales person always explains all the features in our new vehicle so we understand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I needed a new tire & the service rep was very helpful .

I needed a new tire & the service rep was very helpful . He was able to schedule me for an appointment within a few days.

I needed a new tire & the service rep was very helpful .

I needed a new tire & the service rep was very helpful . He was able to schedule me for an appointment within a few days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Riley Ford always provides professional service.

Riley Ford always provides professional service. The service advisor keeps you updated on the progress of the service. The service is completed on time.

Riley Ford always provides professional service.

Riley Ford always provides professional service. The service advisor keeps you updated on the progress of the service. The service is completed on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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We have been dealing with this dealership for years.

We have been dealing with this dealership for years. Jon and all the staff have been wonderful to my husband and me. That’s why we keep coming back, we are like family! Thanks everyone

We have been dealing with this dealership for years.

We have been dealing with this dealership for years. Jon and all the staff have been wonderful to my husband and me. That’s why we keep coming back, we are like family! Thanks everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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