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Watertown Ford Chrysler

(67 reviews)

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(67 reviews)

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Jaelynn was my service advisor she did an amazing job. kept me informed and was very professional. We have purchased several vehicles from this dealership and plan on getting more in the future. Scott keep up the good work, this is what great looks like. Jaelynn thank you.

Jaelynn was my service advisor she did an amazing job. kept me informed and was very professional. We have purchased several vehicles from this dealership and plan on getting more in the future. Scott keep up the good work, this is what great looks like. Jaelynn thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for taking the time to leave us a review. We truly appreciate it.

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These folks are great to work with. I bought my Escape through them and regular 5,000 mile servicing from them has been exceptional -- all with friendly faces greeting me.

These folks are great to work with. I bought my Escape through them and regular 5,000 mile servicing from them has been exceptional -- all with friendly faces greeting me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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They were very Knowledgeable, the repair was Quick and people courteous. Highly recommend using them if needed

They were very Knowledgeable, the repair was Quick and people courteous. Highly recommend using them if needed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much

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They made sure it was fixed correctly before returning my car. Saving me another trip back!

They made sure it was fixed correctly before returning my car. Saving me another trip back!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

thank you for the stars!!

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These guys always do a good job and take care of their customers. They are very courteous!

These guys always do a good job and take care of their customers. They are very courteous!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

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Best customers service in the area. They really care about finding you the vehicle that suits your needs.

Best customers service in the area. They really care about finding you the vehicle that suits your needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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Very knowledgeable, friendly service personnel. I asked Emily for a quote on tires and she was great. I enjoy working with the service techs.

Very knowledgeable, friendly service personnel. I asked Emily for a quote on tires and she was great. I enjoy working with the service techs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

HI, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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The guys at Watertown Ford do an excellent job of taking care of us! They are first class. Sales and service!

The guys at Watertown Ford do an excellent job of taking care of us! They are first class. Sales and service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Very easy process! Very nice salesman! We had a very nice experience and would recommend to all!

Very easy process! Very nice salesman! We had a very nice experience and would recommend to all!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for letting us know, Joe does a great job for the teaml.

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Easy to work with and very friendly. Went through all the options on the vehicle and help set up our phones.

Easy to work with and very friendly. Went through all the options on the vehicle and help set up our phones.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thats great to hear, thank you

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