Reviews
I had some questions regarding the history of one of
I had some questions regarding the history of one of their used vehicles. Cory Goosen went out of his way to answer my questions promptly. He was a great help and a pleasure to interact with. I firmly recommend him and his excellent customer service.
I had some questions regarding the history of one of
I had some questions regarding the history of one of their used vehicles. Cory Goosen went out of his way to answer my questions promptly. He was a great help and a pleasure to interact with. I firmly recommend him and his excellent customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jake .
Jake .Cory.Trevor. Steve all helped setting up appointment made our truck available the one we wanted purchase of the truck was smooth and they spent alot of time explaining and showing us how truck works. We felt like we were well taken care of.
Jake .
Jake .Cory.Trevor. Steve all helped setting up appointment made our truck available the one we wanted purchase of the truck was smooth and they spent alot of time explaining and showing us how truck works. We felt like we were well taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fast friendly professional service.
Fast friendly professional service. My new fob works great, but my old fob doesn?t work at all. When I have the money I will be able to get another fob made.
Fast friendly professional service.
Fast friendly professional service. My new fob works great, but my old fob doesn?t work at all. When I have the money I will be able to get another fob made.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nice prompt experience Staff was friendly But I do not
Nice prompt experience Staff was friendly But I do not like doing surveys or being reminded many times to do it or having to write an essay on my experience
Nice prompt experience Staff was friendly But I do not
Nice prompt experience Staff was friendly But I do not like doing surveys or being reminded many times to do it or having to write an essay on my experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I went to the dealership where I bought my truck for a
I went to the dealership where I bought my truck for a oil change and trouble light. When I got there they told me I had to leave it there because it was going to take a few days to get in to look at the trouble light. They reached out to me by text message and a call but I was at work so left a message. So I tried to get back to them with a call and text message but no one got back to me so I went to my appointment. This when I found out about leaving it there so I asked about a loner car to drive and I was told they didn't have one so I said just do the oil and I will reschedule the trouble light. So I waited for them to get done after 2 hours they came and got me where they said I would have to leave it because it could do more damaged if I drove it. This is when I was able to get a loner vehicle then. I don't understand why it was a such a big deal to get a loner in the first place so I don't know if I will return there for any more work I will maybe try Don Johnson Motors in Rice Lake where I am closer to.
I went to the dealership where I bought my truck for a
I went to the dealership where I bought my truck for a oil change and trouble light. When I got there they told me I had to leave it there because it was going to take a few days to get in to look at the trouble light. They reached out to me by text message and a call but I was at work so left a message. So I tried to get back to them with a call and text message but no one got back to me so I went to my appointment. This when I found out about leaving it there so I asked about a loner car to drive and I was told they didn't have one so I said just do the oil and I will reschedule the trouble light. So I waited for them to get done after 2 hours they came and got me where they said I would have to leave it because it could do more damaged if I drove it. This is when I was able to get a loner vehicle then. I don't understand why it was a such a big deal to get a loner in the first place so I don't know if I will return there for any more work I will maybe try Don Johnson Motors in Rice Lake where I am closer to.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, Thank you for your business on your Chevy Colorado purchase. We do apologize for the miscommunication and poor follow through on your service appointment. Thank you for the feedback. We do stive for a positive customer experience with every visit, and we need feedback to improve. I will pass this along to our service department.
Salesman was very helpful with purchase.
Salesman was very helpful with purchase.. Discussed multiple options.Very knowledgeable about the difcerent products and I made the final decision. I am very happy with my decisikn.
Salesman was very helpful with purchase.
Salesman was very helpful with purchase.. Discussed multiple options.Very knowledgeable about the difcerent products and I made the final decision. I am very happy with my decisikn.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Denied bumpertobumper 2xs now and quoted us $7000 and
Denied bumpertobumper 2xs now and quoted us $7000 and $3000 on those issues our mechanics fixed for under $150. It took 3 days for my truck to even get a diagnostics and then They wanted to replace a heater core for a partial blockage! My mechanic took the truck the next day and flushed it for $135 and had us back on the road an hour later. I will never do business through these people ever again.
Denied bumpertobumper 2xs now and quoted us $7000 and
Denied bumpertobumper 2xs now and quoted us $7000 and $3000 on those issues our mechanics fixed for under $150. It took 3 days for my truck to even get a diagnostics and then They wanted to replace a heater core for a partial blockage! My mechanic took the truck the next day and flushed it for $135 and had us back on the road an hour later. I will never do business through these people ever again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Mel, Thank you for leaving us a review. We do strive for a positive customer experience with every service visit. We apologize your experience was not positive. If you wish to discuss the situation further, please contact Christine Pierce at (715) 852-0766. We value your feedback and are always looking to improve.
Everything was great accept for the time it took to get
Everything was great accept for the time it took to get my vehicle serviced. I had a 7:30 am appointment on Monday morning, but they didn't get to my vehicle looked at until the following Friday and finally got my car back until Saturday
Everything was great accept for the time it took to get
Everything was great accept for the time it took to get my vehicle serviced. I had a 7:30 am appointment on Monday morning, but they didn't get to my vehicle looked at until the following Friday and finally got my car back until Saturday
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New truck with scratches and swirl marks.
New truck with scratches and swirl marks. They talked me into the ceramic coating saying that the marks would be gone and protected in the future. They buffed it 2 times and still looks like bad. I drove over 2 hours each way. I specifically told multiple people not to.coat It if it wasn't right. They did it anyway twice. Now they say o well thats all we are going to do for you. The truck was brand new. Water of time and money. Buyer beware
New truck with scratches and swirl marks.
New truck with scratches and swirl marks. They talked me into the ceramic coating saying that the marks would be gone and protected in the future. They buffed it 2 times and still looks like bad. I drove over 2 hours each way. I specifically told multiple people not to.coat It if it wasn't right. They did it anyway twice. Now they say o well thats all we are going to do for you. The truck was brand new. Water of time and money. Buyer beware
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Kevin, Thank you for your review and comments. We strive for a positive customer experience with every visit. We apologize for the inconvenience of your experience following our multiple efforts for customer satisfaction.
I reached out regarding the vehicles via your app.
I reached out regarding the vehicles via your app. The dealer owner answered me within a business day, but the car was already sold. He offered to assist in finding another vehicle, but had nothing in stock that worked for me. However, he was friendly and professional, so I would try them again if they had the right vehicle.
I reached out regarding the vehicles via your app.
I reached out regarding the vehicles via your app. The dealer owner answered me within a business day, but the car was already sold. He offered to assist in finding another vehicle, but had nothing in stock that worked for me. However, he was friendly and professional, so I would try them again if they had the right vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase