Frenchie's Chevrolet

4.5
(6 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
(315) 764-1760 (315) 764-1760

Inventory

About our dealership

This seller has been on Cars.com since August 2016.
At Frenchie's Ford in Massena your satisfaction is our primary concern when providing sales and service. With a knowledgeable friendly award winning sales team growing new and used vehicle inventory as well as everyday low prices. This dealership is the only place that you will need when shopping for a new vehicle or used vehicle of any make. The staff is dedicated to exceeding the expectations of each individual that walks through the our door. The sales staff is proud to serve the communities of upstate NY and would like to have the opportunity to earn your business.
The home of the Real Deal!

Service center

Phone number (315) 764-1760

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Reviews

4.5
(6 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Love the people here

I recommend Frenchie's to everyone. They treat you like family and are so honest.

5.0

Great transaction at Frenchies Chevy!

Nothing beats Frenchies Chevy, love every aspect of there dealership. Service, sales and collision.

5.0

Purchaser

Great people in the right places to assist in every step.

Dealer response

We appreciate the kind words, Hassan. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Best regards, Frenchie's Chevrolet Inc. Team

1.8

Customer service

Did not have good service at all. I bought a new trax a week ago had to go in and get my rotors changed out because they were rusted! I would think they would fix that issue in the beginning before I bought the trax. Second thing, I had to sit there for 4 hours for them to work on and then they decide to come out and tell me it?s going to be another 2 hours . They knew how long this was going to take they should have gave me a vehicle to use so I did not have to sit there that long . Customer service was horrible ! I will not recommend any one to go !!

Dealer response

Thank you for your feedback. We strive for 100% customer satisfaction and we're sorry to hear that your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, Frenchie's Chevrolet Inc. Team

5.0

Thank You Sean

I just purchased a new cruze off of Sean McNamara. He kept in touch with me and kept me informed throughout the whole buying experiance. I will be going back for my next Chevy!!!!!

5.0

Amazing customer service

Perfect a+ experience, would and will go back for all of my vehicle purchases.

Read all 6 reviews