Skip to main content

Cornerstone Ford Chrysler

(515 reviews)
Visit Cornerstone Ford Chrysler
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
New (763) 515-4549 (763) 515-4549
Used (763) 515-4532 (763) 515-4532
Service (763) 515-4896 (763) 515-4896

Reviews

(515 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cornerstone Ford Chrysler from DealerRater.

Want to share your experience with this dealership?

Write a review

Greed

Bought a 2019 f-350 spent a good amount on the truck it had a small dent in the front bumper didn't catch it until I got home took a picture of it and sent it to the dealership the truck had 1969 miles on it when I bought it they told me they would try to fix it replacement was out of the question the dent was not repaired there work actually made it worse I think there greedy and cheep for not replacing it xxxx I'd even pay for half of the new bumper won't be going back

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Purchasing Ford 150 review

Outstanding experience. Searched for our truck on the internet. Called Cornerstone and they held the truck for us until we could drive the four hours to the dealership. Duane meet us at the door and we were able to complete the transaction. We would recommend Cornerstone Ford .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for choosing Cornerstone to purchase your vehicle. We're happy to hear it was a great experience and you're happy with the new vehicle. We appreciate your business.

Great Service Department

They text me throughout the process to let me know what they found and pricing to repair. Asked for authorization to proceed before repairing. The service representative was very professional and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Check for vibration

Shop was very busy the day I stopped by. I was told wait could be as much as 1:30 hrs. They gout me thru in less than an hour. Good update during that time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Total run around, waste of 4 hours of my time

Called to have my drivers seat, repaired. The stitching let go. Same is happening on the passenger seat, told the woman exactly what was wrong, and that I needed it stitched. When I arrived, I was told that there is no one that works on it in the dealership, and no connection to repair it, only replace it? It’s a 50.00 repair job. I drive back home in a loner only to be told replacing cost is 500.00/ seat? So I turn around to hit rush hour traffic . 4 hours of my time for nothing, had the service appointment scheduler, known what the service department did, this could have been avoided. Pathetic! And my bumper to bumper insurance policy, covered nothing, so glad I pitched it. Again for nothing?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick no pressure

Told Ben how much I wanted to spend , what features I was interested in. No pressure very accommodating to discuss what features I wanted and what the car came with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Brandon barth did a great job best experience ive ever had buying a vehicle.ive bought multiple vehicles in 20 years but tjis eas the most seamless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Overall great experience

I have bought 2 vehicles and my family members have also bought vehicles from here. Great experience, everyone is so nice and friendly. Service is knowledgeable and friendly as well. I trust the techs and the quick lane is fabulous as well. Overall great place to buy a car and service it at as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Never going back!

Felt pressured, pushed out of the deal once I chose not to take the loan they wanted me to take, even though I couldnt afford the loan. Will never go back. Mark and kurt ignored me my last few messages. Terrible sales reps,

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Aaron, thank you for leaving your feedback about your experience with Cornerstone. We take every review seriously. If you would like to discuss your concerns with our General Manager Chris please call 763-230-3606. We hope to hear from you soon.

Terrible, stressful, felt LIED to

Liars. Didnt do anything good for me. Felt pushed into taking a loan I couldnt afford, and once I told them no for the 10th time, I felt like I was being ignored. Mark and kurt refused to reply back to me. I'm done!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.