Reviews
Fast and honest
Just bought a new Ford truck from Terry at Cornerstone Ford in Elk River. WOW what a great experience. Knew what I wanted they had what I wanted plus the best trade in price from any dealership. In and out with my new truck in 1hr 45min. and no selling production just good honest negotiating. I will be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark, thank you for your business. We are happy to hear Terry provided great customer service. Look forward to seeing you in the future!
Great experience
Buying a car from Wayne was a very enjoyable experience. He seemed very knowledgable about the cars he had on the lot. He helped us find the perfect car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your business.
Absolutely BEST car buying experience ever!
The sales associate Anna was fabulous! If she couldn't answer a question, she certainly made it up by running over and getting the answer right there from a senior associate. The process was smooth, associates were all very friendly. Anna helped me get my phone set up, and responded to my emails promptly. Great experience. Looking forward to future business. What a great team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business. Glad to hear Anna provided great customer service and the process was smooth.
Geate Place to buy a car
I stopped at Cornerstone Ford in Elk River a couple of days ago "just looking around" I have been looking at the F-150 tracks for about 6 month had no attention of buying a track on that day! After driving up and done in the lot for 15-20 minutes I saw 2 tracks I want to check out so I went in asked for a sale?s person Tricia Hansen was available at that time. We talked for a bet and she understood the fact that I was there to look and try few F-150 tracks. After driving 4-5 F-150 tracks and seeing how helpful Tricia was and never showing any frustration with me as I had her run in and out getting keys for different tracks. Plus the fact everyone in the dealership from mangers to sales were very nice smiling and saying Hi to me and my family Long story short I spent all day in the dealership found an F-150 with the help from Tricia Hansen Kept everyone working late that day as they all were trying to get the paper works ready and yet met my goals and objectives on my trade. If you are in the market for new and or used tracks/cars I really recommend you to stop at the Cornerstone Dealership in Elk River ask for Tricia Hansen she will make your buying experience a joy just like she did mine.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business. We value our customer recommendations and are glad to hear Tricia helped you with all your needs! Enjoy the new truck.
jimbob
Deb was great through the entire process. also the team effort was impressive, the family feel was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your business.
Great experience!
My wife and I went to Cornerstone to check out and test drive a few vehicles. We had no intention of purchasing anything right away. Deb Peterson helped us out. I found her sales approach refreshing, as she was not pushy. It is easy to tell that the whole staff gets along well. Needless to say, we drove away with a 2015 Taurus! The entire experience was quick and stress free. I would definitely come back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are glad to hear Deb helped you have a great experience, enjoy the new car.
Painless
It was simple, painless and everyone was exceptionally helpful. We were treated like valuable customers from the get go. Everyone there seemed to enjoy working there and communicated well with each other, it was nice to see.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy to hear you had a "painless" experience. We appreciate your business.
My buying expierence
How refreshing to actually have a salesman that knows how to sell! I was in sales for 35 years and Roger Olsen did everything right. He asked what our wants and needs were, what we like and didn't like in a vehicle and then actually took time to review all the amenities the vehicle had to offer as we sat in the lot prior to the test drive. When asked if he could do a search for alternative vehicles he did so in an expeditious manner and sent the window stickers so we could compare apples to apples. This was the best car buying experience we have ever had. We were also pleased at how quickly we got in and out of the dealership when we went in to sign the papers and pick up the vehicle. Thanks Roger, appreciated your skill and knowledge and love the new Edge. Mike & Gloria D
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business. Enjoy the new car!
Excellent Experience!
Josh Sims, Ted Walter and their team made my experience an unforgettable one. They were very assistful in my buying process and ensured a smooth operation. Any problems I encountered were handled immediately with the utmost care. They were able to find me great interest rates, have the paper work handy, aid me in finding the right buy for me along with great deals on my purchase. They were willing to help me with my every need and they exceeded my expectations. I appreciate everything they have done to help me with this process. It was well worth my drive and my time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your business!
Outstanding experience at Cornerstone Ford!
I stopped at Cornerstone Ford a couple of weeks ago "just looking around" and was approached by Nate McMahon. I asked for a couple of brochures talked a few minutes and had a good feeling for Nate and the organization. I found a very low mileage 2015 Explorer Limited on their web site and dropped in to look at it. Nate was very helpful and patient with me and answered all my questions and took me on a test drive. We discussed the car and I asked how much my trade in was worth. I had an answer in about 10 minutes and told him I would bring my wife back to look. I came back and we discussed what the final price would be. Nate never made me feel "pressured" to buy and made this car purchase the best experience ever. Nate was quick to respond to questions, never gave me bad information and always kept his word. I would recommend Nate to anyone looking to purchase a vehicle and feel Cornerstone is not your typical dealership but people who really care about customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your business and are happy to hear Nate provided an "outstanding experience for you"!