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Legacy Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (97 reviews)
Visit Legacy Ford
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:30am–7:00pm 9:00am–1:00pm
Sunday 10:00am–6:00pm Closed
New (541) 605-2068 (541) 605-2068
Used (541) 663-4421 (541) 663-4421
Service (541) 663-4415 (541) 663-4415

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (97 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Friendly Salesman

I test drove two cars and was given options for more but was happy with my service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mark hensley

My salesman ken Forsythe is the best-the dealer ship and their service department are tops!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing Sales Staff!

The salesman that we worked with was incredible!!! I have recommended him to numerous people and will continue to do so. He worked very hard to make sure that we were completely satisfied with our vehicle (2005 Chevy Silverado). If it were up to me I would give him a raise!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service, low trade in value.

I purchased a 2010 Chevy Equinox. The service was kind and prompt to make the process go quickly. My only complaint from the process was I do feel my trade in was undervalued. They claimed they could do nothing but scrap it, and I'm not sure that was the truth. As a first time car buyer and new college grad, every dollar counts, and I think that I could of been worked with a little bit better on that note considering I had to empty my both my savings and checking. Other than that, I am very happy with Legacy, and would consider buying from them in the future.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best Service

Best car purchasing experience of my life and I have been driviing for 52years. Trent was extremly professional, knowledgeable, and kind. The entire staff was really friendly. This is the first time I have been treated with respect in a Ford Service Center. Very professional, timely and quality work from Service Center.Thank you. You have another permanent customer Paula Little

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ford Explorer

The Ford Explorer is awesome. Have never bought a Ford, had previously owned a Lexus and was suprised by how much I like it. Kenny Forsthe was amazing. I felt comfortable and trusted him. He made the experience so much better than any car buying experience I've had before. He's top notch!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Legacy

Kind, courteous, and competent. I talked to several different reps and received the same informative information. Kenny was quick to give answers to all my questions. If I ever decide to upgrade to another vehicle, I will be back. And I will spread the word about Legacy.. Totally an all around good experience. Ed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing buying experience

We drove from Portland to look at a used F250. They made the experience very comfortable, and worked quickly and efficiently to get us the best deal. And they were very professional and treated us with nothing but respect. Our time was important to them since they knew we had to back on the road quickly. I would highly recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience

I went to the dealership wanting to buy a Ford Focus. Once therem, someone came outside to help very quickly after arriving. They were very helpful in helping to find me exactly what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil Change that was a PLUS

While giving our Escort an oil change the shop found that there was a transmission leak. While we were not happy to find this out with only 5,400 miles they quickly diagnosed the problem ordered the parts and fixed the problem. They were great about letting us know what the problem was and making sure, while they were fixing it to get us as loaner car. A big thanks to Tony Lambert for taking care of all of this and getting us back on the road. Very pleased with his help and expertise though all of this, also thanks to the shop there and Paul for also helping us get some Accessories that we wanted. Enjoy dealing with folks who put the customer first. Thanks again folks at Legacy Ford, La Grande, OR

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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