Reviews
Write a reviewFriendly Salesman
I test drove two cars and was given options for more but was happy with my service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mark hensley
My salesman ken Forsythe is the best-the dealer ship and their service department are tops!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing Sales Staff!
The salesman that we worked with was incredible!!! I have recommended him to numerous people and will continue to do so. He worked very hard to make sure that we were completely satisfied with our vehicle (2005 Chevy Silverado). If it were up to me I would give him a raise!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service, low trade in value.
I purchased a 2010 Chevy Equinox. The service was kind and prompt to make the process go quickly. My only complaint from the process was I do feel my trade in was undervalued. They claimed they could do nothing but scrap it, and I'm not sure that was the truth. As a first time car buyer and new college grad, every dollar counts, and I think that I could of been worked with a little bit better on that note considering I had to empty my both my savings and checking. Other than that, I am very happy with Legacy, and would consider buying from them in the future.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Service
Best car purchasing experience of my life and I have been driviing for 52years. Trent was extremly professional, knowledgeable, and kind. The entire staff was really friendly. This is the first time I have been treated with respect in a Ford Service Center. Very professional, timely and quality work from Service Center.Thank you. You have another permanent customer Paula Little
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford Explorer
The Ford Explorer is awesome. Have never bought a Ford, had previously owned a Lexus and was suprised by how much I like it. Kenny Forsthe was amazing. I felt comfortable and trusted him. He made the experience so much better than any car buying experience I've had before. He's top notch!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Legacy
Kind, courteous, and competent. I talked to several different reps and received the same informative information. Kenny was quick to give answers to all my questions. If I ever decide to upgrade to another vehicle, I will be back. And I will spread the word about Legacy.. Totally an all around good experience. Ed
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing buying experience
We drove from Portland to look at a used F250. They made the experience very comfortable, and worked quickly and efficiently to get us the best deal. And they were very professional and treated us with nothing but respect. Our time was important to them since they knew we had to back on the road quickly. I would highly recommend them to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent experience
I went to the dealership wanting to buy a Ford Focus. Once therem, someone came outside to help very quickly after arriving. They were very helpful in helping to find me exactly what I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil Change that was a PLUS
While giving our Escort an oil change the shop found that there was a transmission leak. While we were not happy to find this out with only 5,400 miles they quickly diagnosed the problem ordered the parts and fixed the problem. They were great about letting us know what the problem was and making sure, while they were fixing it to get us as loaner car. A big thanks to Tony Lambert for taking care of all of this and getting us back on the road. Very pleased with his help and expertise though all of this, also thanks to the shop there and Paul for also helping us get some Accessories that we wanted. Enjoy dealing with folks who put the customer first. Thanks again folks at Legacy Ford, La Grande, OR
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase