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Reviews
They explained maintenance concepts clearly and even sent me a video summarizing what they noticed about the car.
They explained maintenance concepts clearly and even sent me a video summarizing what they noticed about the car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thorough explanation of services and charges. Delivered faster than expected. Comfortable waiting room. No appointment needed.
Thorough explanation of services and charges. Delivered faster than expected. Comfortable waiting room. No appointment needed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Leaking transmission seal. Replaced, repaired and fixed. On time. Casey kept in touch with me during the process to keep me informed about the repairs.
Leaking transmission seal. Replaced, repaired and fixed. On time. Casey kept in touch with me during the process to keep me informed about the repairs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your five-star rating. We’re pleased the transmission seal replacement on your Subaru Forester was completed on schedule and that our team kept you informed during the repairs. Thank you for trusting us with your service needs.
Fast and efficient oil change Friendly service and communication was great. Comfortable waiting lounge also.
Fast and efficient oil change Friendly service and communication was great. Comfortable waiting lounge also.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Delighted to know your oil change was handled swiftly with friendly updates, and that our lounge provided a comfortable spot to wait. We appreciate you choosing us for your Subaru and look forward to serving you again.
Was kept informed at every stage of warranty work. Brandon was stellar! You guys ROCK!
Was kept informed at every stage of warranty work. Brandon was stellar! You guys ROCK!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear you felt informed during each stage of your Solterra’s warranty service. Thank you for the five stars and for sharing your enthusiasm.
Hunter was easy to work with and helpful -- However, the amount of time spent at Carr Subaru just waiting for paper work to be ready was exorbitant. Everything was supposed to be ready, but for 20 minutes of actual work, I spend an hour and 20 minutes waiting.
Hunter was easy to work with and helpful -- However, the amount of time spent at Carr Subaru just waiting for paper work to be ready was exorbitant. Everything was supposed to be ready, but for 20 minutes of actual work, I spend an hour and 20 minutes waiting.
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- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Attentive patient accommodating and try there best to get you in the car you want
Attentive patient accommodating and try there best to get you in the car you want
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Lu, for choosing Carr Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
This is the 5th car we have bought here at Carr Subaru. Obviously, they are great to work with. Highly recommend.
This is the 5th car we have bought here at Carr Subaru. Obviously, they are great to work with. Highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi there, we’re thrilled to welcome you back for your fifth Subaru purchase. Lucas and the rest of our team appreciate your kind recommendation and are delighted to know you enjoy working with us. Thanks for your continued trust in our service.
It was fine. Received and oil change and replaced filters Very expensive It was very expensive
It was fine. Received and oil change and replaced filters Very expensive It was very expensive
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- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. If there is anything we can assist you with in the future, please let us know.
Great. I appreciate the use of a loner car while my recall issue was being repaired. I also appreciated my car being washed and clean upon pick up. Great service and friendly, helpful staff.
Great. I appreciate the use of a loner car while my recall issue was being repaired. I also appreciated my car being washed and clean upon pick up. Great service and friendly, helpful staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to know the loaner vehicle helped during your recall repair and that your Outback was returned spotless. We’re pleased our team could provide friendly and helpful support. Thanks for trusting us with your service needs.