Reviews
Not my first purchase and definitely not my last.
Not my first purchase and definitely not my last. Enjoyed working with the whole team.
Not my first purchase and definitely not my last.
Not my first purchase and definitely not my last. Enjoyed working with the whole team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Overall, very satisfied.
Overall, very satisfied. I had originally met with salesperson Adam Thorson, who I had dealt with several times before. A few days later Adam called and told me he was taking a new job, but referred us to Jon Harris. Soon after that my wife and I met with Jon and worked with him in trading in my 2018 F150 and purchasing a 2024 F150. Jon was very helpful in working thru the details of the purchase, and the significant discounts and rebates applied to 2024 trucks were an incentive as well.
Overall, very satisfied.
Overall, very satisfied. I had originally met with salesperson Adam Thorson, who I had dealt with several times before. A few days later Adam called and told me he was taking a new job, but referred us to Jon Harris. Soon after that my wife and I met with Jon and worked with him in trading in my 2018 F150 and purchasing a 2024 F150. Jon was very helpful in working thru the details of the purchase, and the significant discounts and rebates applied to 2024 trucks were an incentive as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Took our truck in, they said we needed a timing chain.
Took our truck in, they said we needed a timing chain..gave us a quote of $3200..made an appointment to have it fixed..brought it at 9:30 Monday, got the call Thursday, ( thinking it's ready) and she says..."it needs a timing chain"..yes, we know, then she upped the price to $4900!!! We said no, it was 3200...she says just a minute, comes back with ok, it will be 4000..so, we are fine...do it that's why it's there!! Called for a week, "we're just starting it"...finally 10 days after the fix appointment it's done, she says 5023!!!! Again ..NO! Again...just a minute..comes back with $3900...xxx!!! Never again will we go there!
Took our truck in, they said we needed a timing chain.
Took our truck in, they said we needed a timing chain..gave us a quote of $3200..made an appointment to have it fixed..brought it at 9:30 Monday, got the call Thursday, ( thinking it's ready) and she says..."it needs a timing chain"..yes, we know, then she upped the price to $4900!!! We said no, it was 3200...she says just a minute, comes back with ok, it will be 4000..so, we are fine...do it that's why it's there!! Called for a week, "we're just starting it"...finally 10 days after the fix appointment it's done, she says 5023!!!! Again ..NO! Again...just a minute..comes back with $3900...xxx!!! Never again will we go there!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
It was great working with Rob, finding a truck that works
It was great working with Rob, finding a truck that works for us. Really like our new truck! The whole crew at Anderson & Koch Ford are very helpful.
It was great working with Rob, finding a truck that works
It was great working with Rob, finding a truck that works for us. Really like our new truck! The whole crew at Anderson & Koch Ford are very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly, helpful and answers all questions.
Friendly, helpful and answers all questions. Makes sure you understand how to operate the vehicle before leaving the lot.
Friendly, helpful and answers all questions.
Friendly, helpful and answers all questions. Makes sure you understand how to operate the vehicle before leaving the lot.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a 2025 Ford Explorer Platinum from
I recently purchased a 2025 Ford Explorer Platinum from Anderson and Koch Ford in North Branch, Minnesota. When deciding on purchasing, my main concern was with financing at an APR and term that fit my budget. The salesperson, Brad Erickson worked with me to find the best solution that I was comfortable with. There was no pressure on their part. Very friendly process.
I recently purchased a 2025 Ford Explorer Platinum from
I recently purchased a 2025 Ford Explorer Platinum from Anderson and Koch Ford in North Branch, Minnesota. When deciding on purchasing, my main concern was with financing at an APR and term that fit my budget. The salesperson, Brad Erickson worked with me to find the best solution that I was comfortable with. There was no pressure on their part. Very friendly process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Highly Recommended!
Highly Recommended! Traded in a STX for a Bronco Sport, and loving that decision! Brad was our sales representative, and he did an EXCELLENT job! Went above and beyond to give us a great dealership experience.
Highly Recommended!
Highly Recommended! Traded in a STX for a Bronco Sport, and loving that decision! Brad was our sales representative, and he did an EXCELLENT job! Went above and beyond to give us a great dealership experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I would highly recommend Anderson Koch Ford in North
I would highly recommend Anderson Koch Ford in North Branch. We worked with Brad, and I'd look for him if you're going there! Great customer service and went above and beyond to make sure we were taken care of. The only minor issue we had was that the vehicle we wanted was being used as a loaner to the service dept, so there were a few more miles than we had hoped for on it, and it wasn't on site when I went to test drive it. Brad made sure it was back and all cleaned up the next morning, so even though the extra trip wasn't ideal he still delivered great service! They did discount the purchase price because of the mileage & added a couple bonuses, so that did settle our minor disappointment. The trade in on our STX was fair, and the purchase price on the Bronco Sport was also fair. Definitely would go back again!
I would highly recommend Anderson Koch Ford in North
I would highly recommend Anderson Koch Ford in North Branch. We worked with Brad, and I'd look for him if you're going there! Great customer service and went above and beyond to make sure we were taken care of. The only minor issue we had was that the vehicle we wanted was being used as a loaner to the service dept, so there were a few more miles than we had hoped for on it, and it wasn't on site when I went to test drive it. Brad made sure it was back and all cleaned up the next morning, so even though the extra trip wasn't ideal he still delivered great service! They did discount the purchase price because of the mileage & added a couple bonuses, so that did settle our minor disappointment. The trade in on our STX was fair, and the purchase price on the Bronco Sport was also fair. Definitely would go back again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The salesman was very helpful describing all the new
The salesman was very helpful describing all the new technology on the Escape I was test driving. Purchased the Escape after discussing financing. I was pleased with how considerate everyone at this dealership was to help me get my new car.
The salesman was very helpful describing all the new
The salesman was very helpful describing all the new technology on the Escape I was test driving. Purchased the Escape after discussing financing. I was pleased with how considerate everyone at this dealership was to help me get my new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bill, Sue and Jeremy were all involved in my son
Bill, Sue and Jeremy were all involved in my son purchasing a used vehicle. He needed to find a vehicle over Thanksgiving break and Bill found exactly what he wanted at a very reasonable price. Their customer service was exceptional. We will definitely be returning customers!
Bill, Sue and Jeremy were all involved in my son
Bill, Sue and Jeremy were all involved in my son purchasing a used vehicle. He needed to find a vehicle over Thanksgiving break and Bill found exactly what he wanted at a very reasonable price. Their customer service was exceptional. We will definitely be returning customers!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase