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Doherty Ford was a welcome oasis in a desert of incompetent dealers. My salesman Mark was by far the most knowledgeable salesman I dealt with during my... recent used car search. He didn't try to BS me or pressure me into something I didn't want. He listened to what I was looking for, presented several options for test drives, answered questions, and had no problem giving me time to do research on the cars. If you're looking for a car in the Hillsboro or Beaverton Oregon area I highly recommend a trip to Forest Grove to visit Doherty Ford.
Salesman was honest and easy to work with. Fairly smooth and stress- free buying experience. I was offered a free oil change with purchase, and that was... a disaster. The quick lane service put the wrong oil in my car and it ran terribly after they changed the oil, I had to take it to a Toyota dealership to get the proper service. I do not recommend their quick lane service.
I thought I was going to be a in for a SUPER expensive transmission repair. I took it in to Doherty Ford, which had the best price in town for a diagnostic... check. I show up and Gene Sanders has his transmission expert Don Stadelman take it for a drive with me to find out what is wrong. We hop in the van and before we get out of the parking lot, he suspects the problem, pulls back into the service bay, grabs a tool and fixed the whole thing in like 15 minutes! Then...seriously, then he's like, there is NO CHARGE!?!?! What? Ok, I understand helping a guy out or telling me to go home and fix it myself or even set an appointment and get charged the minimum...but NOTHING! Seriously, the guys there are super! I even asked what kind of pizza they like, so I could say thanks, and he's like, "You don't need to buy us a pizza..."
They went the extra mile to get me into the car I wanted with the payments I asked for.
This dealership truly cares about their customers. They listen and work with the customer to achieve the best result. I have used no other Ford dealer... since 1998, these people are great!
Needed oil change, had good reception by service, they gave me a oil change and I was done. They also cleaner the floors in front seat of car.
We went in and met Cameron whom allowed us to take our dream truck for a ride. We quickly decided and signed the promissory note. Within moments another... dealer called and offered us same price better package. We then decided to pull back and compare. Richard and Cameron were so patient, kind and understanding during this process. Emphasizing the importance for us to make the best decision for us! We went back the very next morning and purchased from Doherty. They definitely care about the customer and do not believe in high pressure sales! They have our business for a lifetime!
Doherty Ford was very helpful and communicative throughout my entire car purchase process. They kept me updated at every step and were very friendly and... receptive to questions. I would recommend Doherty Ford!
Heather Humphreys, thank you for your kind words and congratulations on your new car! We always strive to provide top quality service to every guest, ...and are pleased to hear that you enjoyed your experience here at Doherty Ford! We hope to be of service to you again! Take care!
After the repair work on my truck it looks and drives great
We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
We brought our Edge in because the ?Check Engine Light? was on. The problem was diagnosed and repaired in short order. When I was told what the problem... was, ?Canister Purge Vavle?, I priced it on the internet; Doherty Ford charged us almost the same amount, within about 70 cents.
Your satisfaction means a lot to us, and we truly appreciate you choosing Doherty Ford for all of your automotive needs. Please don't hesitate to call... if you'd like further assistance. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.