Doherty Ford

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
147 lifetime reviews. Includes reviews of Doherty Ford from DealerRater.com

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  • 5.0 out of 5
    December 28, 2020

    Doherty Ford was a welcome oasis in a desert of incompetent dealers. My salesman Mark was by far the most knowledgeable salesman I dealt with during my... recent used car search. He didn't try to BS me or pressure me into something I didn't want. He listened to what I was looking for, presented several options for test drives, answered questions, and had no problem giving me time to do research on the cars. If you're looking for a car in the Hillsboro or Beaverton Oregon area I highly recommend a trip to Forest Grove to visit Doherty Ford.

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    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    December 12, 2020

    Salesman was honest and easy to work with. Fairly smooth and stress- free buying experience. I was offered a free oil change with purchase, and that was... a disaster. The quick lane service put the wrong oil in my car and it ran terribly after they changed the oil, I had to take it to a Toyota dealership to get the proper service. I do not recommend their quick lane service.

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  • March 20, 2014

    I thought I was going to be a in for a SUPER expensive transmission repair. I took it in to Doherty Ford, which had the best price in town for a diagnostic... check. I show up and Gene Sanders has his transmission expert Don Stadelman take it for a drive with me to find out what is wrong. We hop in the van and before we get out of the parking lot, he suspects the problem, pulls back into the service bay, grabs a tool and fixed the whole thing in like 15 minutes! Then...seriously, then he's like, there is NO CHARGE!?!?! What? Ok, I understand helping a guy out or telling me to go home and fix it myself or even set an appointment and get charged the minimum...but NOTHING! Seriously, the guys there are super! I even asked what kind of pizza they like, so I could say thanks, and he's like, "You don't need to buy us a pizza..."

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    December 7, 2020

    They went the extra mile to get me into the car I wanted with the payments I asked for.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 27, 2020

    This dealership truly cares about their customers. They listen and work with the customer to achieve the best result. I have used no other Ford dealer... since 1998, these people are great!

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    Came in for service or repair
    Did make a purchase
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  • 4.0 out of 5
    November 12, 2020

    Needed oil change, had good reception by service, they gave me a oil change and I was done. They also cleaner the floors in front seat of car.

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    November 4, 2020

    We went in and met Cameron whom allowed us to take our dream truck for a ride. We quickly decided and signed the promissory note. Within moments another... dealer called and offered us same price better package. We then decided to pull back and compare. Richard and Cameron were so patient, kind and understanding during this process. Emphasizing the importance for us to make the best decision for us! We went back the very next morning and purchased from Doherty. They definitely care about the customer and do not believe in high pressure sales! They have our business for a lifetime!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 9, 2020

    Doherty Ford was very helpful and communicative throughout my entire car purchase process. They kept me updated at every step and were very friendly and... receptive to questions. I would recommend Doherty Ford!

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    Shopped for a new car
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    Dealer Response

    Heather Humphreys, thank you for your kind words and congratulations on your new car! We always strive to provide top quality service to every guest, ...and are pleased to hear that you enjoyed your experience here at Doherty Ford! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    August 19, 2020

    After the repair work on my truck it looks and drives great

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    Dealer Response

    We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    August 17, 2020

    We brought our Edge in because the ?Check Engine Light? was on. The problem was diagnosed and repaired in short order. When I was told what the problem... was, ?Canister Purge Vavle?, I priced it on the internet; Doherty Ford charged us almost the same amount, within about 70 cents.

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    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Doherty Ford for all of your automotive needs. Please don't hesitate to call... if you'd like further assistance. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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