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Larsen Auto Center Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (39 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (39 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Oil change

Always great service at Larsen Auto! Very helpful and on time. I?ve visited this dealership for many years and bought cars here. They have helped me with service, repairs, and sales. It?s a small town and a small town business so I feel it?s important to support them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Larsen Auto Center, we value our customers and we look forward to seeing you down the road. Regards, Phil Nehring | General Manager | (715) 327-4217

Overall service deplorable.

I will never deal with Larsens again. If you ever buy a used Equinox, make sure to check for all recalls. They don't stand behind there product. It took them 4 months for them to deny the cost of repair on my vehicle even after I offered to buy the parts.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good repair

Fast friendly service. I highly recommend larsen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service center

Employees are always helpful and have excellent customer service skills. The service center always delivers great customer service. Almost always have loaner car available so that I don't have to miss work to wait for my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Pamela. We appreciate the review. We do try our best to provide great service to everyone.

Super Service personnel

All service personnel are courteous and friendly. They describe in detail what needs to be done and when it will be done. Always right on!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you David. The service dept employees try their best to take care of all our customers.

Friendly great service

clean waiting area,kid friendly , great staff, always fresh popcorn waiting for you , and everyone says ' hello" to you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Terry, We strive to have a comfortable area for all of our customers.

Larsen Chev Service Dept. Frederic Wi.

Always good service @ Larsen Chev!! Appointments are on time & you are given an estimate if repairs are needed prior to the repair..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Douglas, The service dept tries their best to keep everyone informed of their vehicle needs.

Great people that know their business

Larsen is the best dealer anywhere. They have the best service people in the state they have solved all my car problems and made sure I was on my way with the least possible disruption to my day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Sue. We try our best to give everyone 5 Star Service.

Great Service

Both Salesmen and Service Managers are Always courteous, friendly and informative. Explanations of problems are explain well and they ensure all is understood.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Julie. We do appreciate all our customers.

Great Service

We have always received excellent service with Larsen Auto. No waiting to get the car in the shop and always kept informed as to any problems with the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Sandra, we are always happy to hear from our customers.