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Larsen Auto Center Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (39 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (39 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very accomodating

Great customer service. Very willing to accommodate our schedule and needs. We needed to drop off and pick up our car very close to closing time and also get a loaner car. They had everything in order so we could get in and out quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Keith, We do our best to accommodate everyone.

Great Service

Ease of the process. Great communication and timely response. Expectations met and exceeded. Any parts needed can be ordered and applied later.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Lee, We are pleased you are happy with the service we provide.

Good location

People friendly , don't change anything,service is great. I bought my last car from them but before that I had bought a gmc truck from another dealer they still gave me great service.good price for oil changes and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Melvin, We do our best to take care of all customers.

New car purchase

I've always had friendly service. Training on my new car features very helpful and got me going quickly. I have enjoyed many years of excellent service from Larsen Auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Kathleen, The technology in all vehicles now are amazing and we are here to help everyone understand how to use it. Thanks again.

Great employees, all very good to work with

Everyone very nice to work and talk to, Tom, Aaron, Chris and everyone else very decent people. I would send others to this auto center for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you William, The entire staff at Larsen Auto Center is always willing to help out all customers.

Service Department

Personal attention given to me all the time. Service is always excellent. You always review my service report and note anything that may require work in the near future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you David, The service dept is here to help.

Excellent Service Department

The guys in the service department are always friendly and welcoming. This time it was a minor repair and the repair guy came out and had the part replaced in under 5 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Megan, The service dept tries their best to get everyone in and out quickly.

Larsen Service dept

I am always greeted with a smile and friendly conversation. The service staff and some of the sales staff, always make me, feel welcomed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Cheryl, Dave and Chris do their best in service to make sure everyone feels welcome.

Larsen's provides excellent service!!!

What can I say? You guys are awesome, friendly, kind, and always willing to work with us (the customers). I would never even consider doing business elsewhere :).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Cyd, We do appreciate your business. It is easy to be friendly when we have great customers such as yourself.

The place is always neat & clean.

It's always enjoyable because the people are so nice and they do a good job. Besides, I get free popcorn.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Verna, Chris does a great job for all our customers and he does make good popcorn!