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John Wiese Ford, Inc.

(112 reviews)

Reviews

(112 reviews)

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John Wiese Ford Sauk Centre, MN Service Department

Had another great service experience at John Wiese Ford in Sauk Centre MN. Jeff Meyer the Service Adviser went the extra mile to ensure that all of the parts were there for the repair. They got my vehicle in immediately and promptly performed the repairs, circulating the car between two different departments. Customer lounge is comfortable and the coffee is great! What's not to like? I also bought my Escape here and would highly recommend this dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tom, your comments keep us motivated and working hard for all our guests! We're happy to hear that your experiences with us have consistently been great! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

Richard Otte

excellent , had the works, never had a problem At John Weise Excellent service and on time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We really appreciate your feedback! Thanks again for your business! Take care!

Bouught a 2014 Expedition EL

The dealership found a problem with the rear drive train from some work the previous owner did and ended up replacing all of the parts to make it right without changing our negotiated price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Maintenance

Jeff and his crew were awesome taking care of my car and all my car's needs. They went the extra mile to make sure everything was taken care of. I would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Nicole, we really appreciate your recommendation! It is great to hear our Staff took such great care of you! We hope to see you here again!

Dennis

ever good job done by all!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing John Wiese Ford Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

Ford Escape

John Weise Ford was really easy to work with. They explained everything in detail.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for sharing your experience, Scott! Please let us know if there is ever anything else we can do for you! Safe travels!

Dick Gaffaney F150

They went over my F150 with a fine tooth comb and let me know of all the things that will need attention in the near future.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Richard, we're pleased to hear everything was completed to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Service

Got me in and fixed in 24 hours. The repair was a front wheel bearing and housing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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the works at john wiese ford

Always friendly and great service provided. After the work is done we stop at a restaurant to eat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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service

They did a great job and were very friendly. -

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Roderick, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!