Reviews
We worked with Buck Hume, Sales Associate, and found him
We worked with Buck Hume, Sales Associate, and found him friendly and knowledgeable. We also had interaction with the general manager and he was quite helpful as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Nick B was excellent, as was Monterey.
Nick B was excellent, as was Monterey. Your service department refused to even take my call with one question about a brake controller. I would have given you great ratings until the service department was so dismissive. Really xxxxty treatment after an excellent experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Archie cochrane ford
Pleasant and no surprises. There were no unexpected charges or optional add-ons that I was forced to purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joey, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
I think they need to spend more time with the new
I think they need to spend more time with the new salesmen then it wouldn’t take so long but everybody has to learn
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Used Car
Andy was great to deal with! We went to look at the vehicle around 9PM the night before and he was still there! Andy and Nick were Great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Aleesha, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Archie Cochrane Motors, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
I do not write reviews for any one no matter how good
I do not write reviews for any one no matter how good they are. That's how you get sued.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate your feedback. We hope you continue to choose Archie Cochrane Motors, Inc. for all your vehicle needs! Take care!
Great sales and finance department.
Great sales and finance department. These guys know their pickup trucks! Keep up the great work!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're pleased to hear everything was completed to your satisfaction! At Archie Cochrane Motors, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
This was a an amazing experience, super simple, helped me
This was a an amazing experience, super simple, helped me work around financing and get me into something nice and affordable. 10 out of 10
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, Your satisfaction means a lot to us, and we truly appreciate you choosing Archie Cochrane Motors, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
Kind, respectful and personable!
Kind, respectful and personable! Always friendly and keep me aware of how they are progressing. Time management was on spot.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Ford F-250 Super Duty 6.7L. Diesel engine
Not pleased with services being completed as requested without follow up. Attention to specific requests and making sure those requests have in fact been completed doesn?t seem to be very important.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase