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Archie Cochrane Ford

(916 reviews)
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award

Reviews

(916 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Archie Cochrane Ford from DealerRater.

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Joel did a great job navigating the purchase process for

Joel did a great job navigating the purchase process for our transit van. He made a great effort to answer all questions and was very patient with our purchase, pickup, and sale. I would recommend anyone to work with Joel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchases a truck from Archie’s and had a great

Purchases a truck from Archie’s and had a great experience. The negotiation was fast and fair. These folks really know their product and how to best fill the customer’s needs. I would highly recommend Archie Cochrane Ford, the people are great to work with and the selection of vehicles is the best in town!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Dealer response

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Dealer response

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Very helpful staff and eager to make the deal work for

Very helpful staff and eager to make the deal work for you instead of them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Nick Brachtenbach listened to our needs, ensured he

Nick Brachtenbach listened to our needs, ensured he understood, and suggested the vehicle that checked all of the blocks. The entire staff was very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dennis, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Archie Cochrane Motors, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

Good experience with all dealer employees; sales,

Good experience with all dealer employees; sales, managers, finance. Would definitely recommend the dealership to you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

THIS WAS A QUICK AND EASY CASH DEAL.

THIS WAS A QUICK AND EASY CASH DEAL. I SIGNED A PURCHASE ORDER OVER THE INTERNET, TRAVELED 100 MILES, FILLED OUT PAPERWORK AND HEADED HOME.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I have window shopped Archie Cochrane for years!

I have window shopped Archie Cochrane for years!! I have always loved Fords but figured I would have to travel great distances for any kind of savings. Archie won my business in a weekend! I felt they were fair and competitive. I hope for a long repeat relationship.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Levi, your satisfaction means a lot to us, and we truly appreciate you choosing Archie Cochrane Motors, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

.Tanner Hennessy's performance at the dealership was

.Tanner Hennessy's performance at the dealership was absolutely transcendent. His comprehensive and exhaustive product knowledge, coupled with an unparalleled level of professionalism, transformed what is typically a grueling and anxiety-inducing process into a genuinely sublime and effortless experience. I unequivocally endorse him for his exceptional service and unwavering dedication to the utmost client satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Although most of my issues were addressed.

Although most of my issues were addressed. I still have to wear sun glasses when using active cruise control, because the camera does not recognize my eyes. The factory said it is either a steering wheel or seat adjustment. Why sell adjustable steering wheel and seats if you can't adjust them for your comfort. This issue has been a problem for me since the day I drove it home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Robert, we are so disappointed to learn of this situation you have described. Please reach out to our Service Manager, Chuck South, at 406-656-1104 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

From the very start, my experience was a good one.

From the very start, my experience was a good one. Chase Demery treated me great, and made my purchase of my Bronco a pleasure. I have never owned a new vehicle and this is my first experience buying one. Thank you Archie Cochrane Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!