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Lithia Chrysler Jeep Dodge of Billings

(817 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 978-6999 (877) 978-6999
Used (877) 955-6846 (877) 955-6846
Service (833) 617-5169 (833) 617-5169

Reviews

(817 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep Dodge of Billings from DealerRater.

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Awesome staff !!! I've bought all our vehicle's there...

Awesome staff !!! I've bought all our vehicle's there for many years. We recently moved to Arizona and I still brought my wife's caravan back to them for service work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great guys. Very professional. Was having issues with my...

Great guys. Very professional. Was having issues with my renegade and didn’t feel comfortable driving it anymore so they helped get me into something I felt more comfortable in and love! I appreciate all their help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Top notch experience. Bryan Rask was a pleasure to work...

Top notch experience. Bryan Rask was a pleasure to work with. Knowledgeable , sting follow up and attitude. Paperwork transaction also went well. Process was clearly explained and questions answered in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

GREAT OVERALL EXPERIENCE

We live in Wyoming and Kristian and Charles were amazing to work with! Not only did we pick our our vehicle on-line, but it was delivered to our home along with the paperwork for our signatures. So, while we had a GREAT experience we never met the two that made it all happen. With the coronavirus and us being in our 60’s it was quite an amazing thing for them to provide us with the service that they did. I would say GO TO THIS DEALERSHIP FOR YOUR NEXT VEHICLE OR BUY ON-LINE LIKE WE DID and they will go the extra mile to close the transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very nice salesman Alex!

Alex was very nice and didn't want do the back and forth game any more than I did. The reason for only 4 stars instead of 5 was how pushy Denise was on extended warranty coverage. It was not neccessary and took up even more valuable time.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They got in in right away did what they said in less time...

They got in in right away did what they said in less time than expected and I was notified promptly. They were very helpful and nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent service and salesmanship with no pressure to...

Excellent service and salesmanship with no pressure to buy which I really appreciate! I felt I was given a very good deal and the whole experience was smooth and painless, thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We were happy with the general customer service and with...

We were happy with the general customer service and with our sales person. Burton was very sincere, thorough and spent time with us. We felt that everyone there appreciated our business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The sales man Bryan was very help full answered all my...

The sales man Bryan was very help full answered all my questions . Working with finance was simple and easy pain free. Over all my experience was 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Always very pleasant and easy to work with. Service...

Always very pleasant and easy to work with. Service department is great have always been able to get oil changed quickly and no hassle. very satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.